1. 10-02-14 06:13 PM #1
    Phil Hullmuth
    Say Wut !
    Phil Hullmuth's Avatar Become A Pro!
    Join Date: 10-02-14
    Posts: 6
    Betpoints: 114

    How do you make a complaint to SBR Forum regarding a Book?

    Just curious on how you can report on a book (website) as I saw on a another thread and they were able to assist to speak to the management team to get a issue straightened out.

    I am going to be patient for a day or two regarding my rejected ** payout, but running out patience. We are talking only few hundred and not even a lot of money.

    With Bookmaker (FYI)
    Last edited by Optional; 10-02-14 at 06:36 PM.
    Reply With Quote Reply With Quote
  2. 10-02-14 06:17 PM #2
    Hareeba!
    Hareeba!'s Avatar Become A Pro!
    Join Date: 07-01-06
    Posts: 33,259
    Betpoints: 20513

    http://www.sportsbookreview.com/sportsbook-complaint/
    Reply With Quote Reply With Quote
  3. 10-02-14 06:18 PM #3
    Phil Hullmuth
    Say Wut !
    Phil Hullmuth's Avatar Become A Pro!
    Join Date: 10-02-14
    Posts: 6
    Betpoints: 114

    Thanks Hareeba. Will use it in due time if it does not get settled soon -
    Reply With Quote Reply With Quote
  4. 10-02-14 06:39 PM #4
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,788
    Betpoints: 9183

    Hi Phil, I edited out the payment method info you included and am about to delete your other thread.

    Please don't go into specifics about payment methods.

    And please do shoot in a complaint if it doesn't get resolved fast enough for you.

    Fair warning though, previous problems like this haven't always been fast to be resolved. I think the communication lines between the book and payment agents are not always lightning fast.
    Reply With Quote Reply With Quote
  5. 10-03-14 09:41 AM #5
    Phil Hullmuth
    Say Wut !
    Phil Hullmuth's Avatar Become A Pro!
    Join Date: 10-02-14
    Posts: 6
    Betpoints: 114

    Quote Originally Posted by Optional View Post
    Hi Phil, I edited out the payment method info you included and am about to delete your other thread.


    Please don't go into specifics about payment methods.

    And please do shoot in a complaint if it doesn't get resolved fast enouwhatsoever you.

    Fair warning though, previous problems like this haven't always been fast to be resolved. I think the communication lines between the book and payment agents are not always lightning fast.
    Thanks mod for some insight. I am just very frustrated because it seemed like they knew already this method was not working well already and they yet processed this method anyways. Now stuck in the middle with a problem. 3 full days with no information whatsoever about the funds.
    Reply With Quote Reply With Quote
  6. 10-03-14 09:50 AM #6
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,788
    Betpoints: 9183

    The last few weeks have seen lots of issues surrounding P2P payments.

    But I think the majority of US players still want the books to carry on trying to take them despite the increased risks of problems. They are probably a bit damned if they do and damned if they don't take them right now.

    Shoot in the complaint form. SBR might be able to get a little more info about the status if nothing else.

    http://www.sportsbookreview.com/sportsbook-complaint/
    Reply With Quote Reply With Quote
  7. 10-03-14 06:06 PM #7
    Phil Hullmuth
    Say Wut !
    Phil Hullmuth's Avatar Become A Pro!
    Join Date: 10-02-14
    Posts: 6
    Betpoints: 114

    Optional (MOD) - Thanks AGAIN for the insight and complaint form. The payment is now moving, but it has been after 3 FULL days of work and forum use back and forth. Hoping a new method of payout won't cause anymore problems.
    Reply With Quote Reply With Quote
Top
« Previous Thread | Sportsbooks & The Industry | Next Thread »