1. 09-05-14 09:36 AM #1
    wagerjunkie
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    BetOnline live chat absolutely dreadful!

    every time I go on there I can't get any help, all I get constantly is "Im sorry for the delay I'll be right with you" "Allow me just a moment" then again "Im sorry for the delay.."

    its beyond ridiculous
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  2. 09-05-14 09:49 AM #2
    CEOshag
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    The best was when their site went down on opening day of NFL a couple years ago.

    Complete garbage book. All around.

    Never had 1 good experience with Betonline.
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  3. 09-05-14 09:24 PM #3
    lecubs28
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    customer service is not good. that's about par for the course when you deal with these places though. calling or emailing are probably more effective, i think they put the absolute most incompetent of all on the live chat
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  4. 09-05-14 09:27 PM #4
    tiktok
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    I've always had problems with their customer service.. I have no patience for them
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  5. 09-05-14 10:57 PM #5
    Courtesywipe
    Dead1977
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    I see nothing has changed. Has to be the worst A rated book out there.
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  6. 09-06-14 02:11 AM #6
    Bill Dozer
    @BillDozer110
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    Does chat list how many minutes you are waiting WagerJunkie?

    Courtesywipe,
    Im for making noise when you get bad CS. Squeaky wheel gets things done and we will show them this. But, to be accurate, posters have been fairly vocal that they have improved and are favorites. I think the last thing they got dogged for was eWallet options for Canadians?
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  7. 09-06-14 06:14 AM #7
    jjgold
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    better to call or email

    many chats do not work with sportsbooks or long delays

    Betonline a top place for usa players, no denying it

    They have it all..top 2 live betting platforms also for usa
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  8. 09-07-14 12:27 AM #8
    Armbar99
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    My personal record is 3 *Sry for the delay ill be with your shortly* with 5 mins between each of them for a total wait of something like 16-17 mins before getting an answer to my question. Awful
    Points Awarded:

    sourtwist gave Armbar99 1 SBR Point(s) for this post.
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  9. 09-07-14 05:25 AM #9
    theviking
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    Depends who u talk to in live chat, seems like some of them dont understand much english, others fix your problem in 1 min.
    But i almost never need to talk to any of them, so dosent matter much.....


    Its the only bookie with high odds and fast payouts (24 hours) who gives me 25-50% reload bonuses every deposit , after withdrawing much more than i deposit....

    Dont mind much waiting for the livechat, i have other things to do in the mean time.... its possible to multitask, wagerjunkie, have u tryed it?
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  10. 09-07-14 09:09 AM #10
    jjgold
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    Never understand why so many guys have to call them

    ????
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