1. #1
    amid
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    Help to withdraw funds

    I would like to inform you that melbet (http://www.melbet.com/htmlsport/?language=en) does not pay bonus and close all available methods of withdrawal.

    On this site http://www.companieshouse.gov.uk I found next information:

    Name & Registered Office:
    MELBET LLP
    INTERNATIONAL HOUSE 124 CROMWELL ROAD
    KENSINGTON
    LONDON
    UNITED KINGDOM
    SW7 4ET
    Company No. OC379432
    Status: Dissolved 03/06/2014
    Date of Incorporation: 17/10/2012
    Country of Origin: United Kingdom
    Company Type: Limited Liability Partnership
    Nature of Business (SIC):
    None Supplied
    Accounting Reference Date: 31/10
    Last Accounts Made Up To: (NO ACCOUNTS FILED)
    Next Accounts Due:
    Last Return Made Up To:
    Next Return Due:
    Mortgage: Number of charges: ( 0 outstanding / 0 satisfied / 0 part
    satisfied )

    Their support refused to give me contacts of director MELBET LLP. On http://www.gamblingcommission.gov.uk/ and http://www.ibas-uk.com/ I found nothing about melbet.com.
    What can I do in this situation? Can you advise me right way?

    I will be grateful for any information.

  2. #2
    Optional
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    You are welcome to submit a complaint;

    http://www.sportsbookreview.com/sportsbook-complaint/

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  3. #3
    amid
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    Quote Originally Posted by Optional View Post
    You are welcome to submit a complaint;

    http://www.sportsbookreview.com/sportsbook-complaint/
    All my complaints here were without reply, unfortunately. This bookie does not answer on complaints as I know.

  4. #4
    shari91
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    I suspect the UK Gambling Commission and IGAS can't help you because Melbet didn't have a license anywhere. They're not listed as a current or former license holder in the UK and they don't even mention having one on their website. Also that Melbet company in the UK dissolved on June 3rd of this year according to what you posted above and they never filed paperwork in the year and a half they were a registered company so the chances of finding any information about them from those sources will be slim. They appear to be a Russian site so you're probably better off searching for info from Russian authorities or forums to see if you can track them down.

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  5. #5
    shari91
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    bookmakersrating.ru has a mention of Melbet and a month ago downgraded them from a rating of 3/5 to 2/5. It seems like they have quite a few comments there about them but Google wouldn't translate them all at one time so I'm not sure what people are saying. If you want to take a look here you go: http://bookmakersrating.ru/review/ob...ntoryi-melbet/

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  6. #6
    amid
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    Quote Originally Posted by shari91 View Post
    bookmakersrating.ru has a mention of Melbet and a month ago downgraded them from a rating of 3/5 to 2/5. It seems like they have quite a few comments there about them but Google wouldn't translate them all at one time so I'm not sure what people are saying. If you want to take a look here you go: http://bookmakersrating.ru/review/ob...ntoryi-melbet/
    I contacted with bookmakersrating.ru also. Melbet.com didn't answer on request from them. I don't understand how they work online without license now. Here I found only license for offline on the territory Russian Federation http://melbet.ru/o-kompanii/liczenziya/.
    .

  7. #7
    shari91
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    Quote Originally Posted by amid View Post
    I contacted with bookmakersrating.ru also. Melbet.com didn't answer on request from them. I don't understand how they work online without license now. Here I found only license for offline on the territory Russian Federation http://melbet.ru/o-kompanii/liczenziya/.
    .
    They're probably working online because there's no one really to stop them or no one at least knows to. They were never registered in the UK and their company is dissolved so the UK can't do anything/doesn't care. They're not saying on their website that they're licensed in the UK... they just provide services in English. I'm not familiar with how it works in Russia but from that page you linked to the first paragraph says this in Google Translate:

    Bookmaker MELbet company operates in Russia under license from the Federal Tax Service №25 07.11.2012g.
    (OOO "MELOFON") to carry out activities for the organization and conduct of gambling bookmakers and betting.



    So the Federal Tax Service is who I'd be contacting to see if they can assist you or at least tell you who you should be contacting. If Melbet's not answering requests from anyone then other than trying to go after their company in Russia, there's not much else to do. I'm more than happy to try to contact them again on your behalf if you submit a complaint but if they just keep ignoring forums, then it's kind of pointless unfortunately.

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  8. #8
    amid
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    The Federal Tax Service has my appeal to the review. Now I will wait for reply during 30 days.

  9. #9
    Optional
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    Quote Originally Posted by amid View Post
    The Federal Tax Service has my appeal to the review. Now I will wait for reply during 30 days.
    Please let us know if you get any satisfaction or info from them Amid.

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  10. #10
    BatemanPatrickl
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    I never knew Borat bet on sports. High five.

  11. #11
    Optional
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    There is 20 domains on the same box with Melbet

    profitbet.com
    avalabet.com
    5plusbet.com
    ubc365.com
    games.melbet.com
    tablet.tbilisibet.com
    tablet.myeverysport.com
    gobet3000.com
    livemonitor.tas-bet.com
    melbet.com
    bizonbet.com
    fartbet.com
    tablet.5plusbet.com
    profitbet.kz
    sportybet.com
    vivaro.ge
    sectorbet.com
    capital-bet.com
    tablet.sectorbet.com
    regularbet.com


    Hosted in Germany but I notice that a couple of those sites use a backup nameserver in Armenia.

    Melbet has hidden whois info but one of the other sites is registered to a Markosyan Vagram from Moscow.

    Just thought I'd add this info here to help if I end up searching for one of these some time in the future.

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  12. #12
    bilbaobaggins
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    Fartbet.com? Hahahahaha


  13. #13
    dance1959
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    I think Vivarobet from Armenia is good site without history of stealing players money.
    Optiona can you check is Vbet.com connected with these filth anyhow.

  14. #14
    shari91
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    The bottom of Sportybet's first page looks the same as Melbet's. Their links are similar and both even have a "Data protection" page. Sportybet says they're licensed in "multiple jurisdictions" but of course don't list where and that they're owned by the Marawin Group in the UK.

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  15. #15
    Optional
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    Quote Originally Posted by dance1959 View Post
    I think Vivarobet from Armenia is good site without history of stealing players money.
    Optiona can you check is Vbet.com connected with these filth anyhow.
    I can't see any obvious connection between Vivarobet.am or Vbet.com and these people Dance.

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  16. #16
    amid
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    Some information about Melbet LLP here:

    http://www.companiesintheuk.co.uk/ltd/melbet-llp

  17. #17
    amid
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    I received answer from United Kingdom today:

    "Company Number: OC379432
    Company Name: MELBET LLP

    I've checked the company details and the LLP was dissolved on 03/06/2014.

    "

  18. #18
    asdf21
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    Fartbet.com I'm dying of laughter

    According to Wiktionary fart means luck in Russian
    Last edited by asdf21; 08-15-14 at 11:26 AM.

  19. #19
    amid
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    Today I received answer from the Federal Tax Service.

    Sorry for the quality of the translation(used google):

    "The Federal Tax Service has reviewed your Internet address on 08/12/2014 b / n and reports the following.
    Legal basis for state regulation of the organization and conduct of gambling in the territory of the Russian Federation shall be determined by the Federal Law of 29.12.2006 № 244-FZ "On state regulation of activities of the organization and conduct of gambling and on Amendments to Certain Legislative Acts of the Russian Federation" (hereinafter - Federal Law).
    Under Article 3 of the Federal Law of 04.05.2011 № 99-FZ
    "On licensing certain types of activities" licensed activity, for which the license is issued, it may be performed only by licensed entity with mandatory compliance with licensing requirements. Licensing requirements - a set of requirements that are set by regulations on licensing of specific activities.
    In accordance with the Regulations on the licensing activities of the organization and conduct of gambling bookmakers and betting, approved by the Government of the Russian Federation of 26.12.2011 № 1130 (hereinafter Regulation number 1130), the Federal Tax Service of Russia is the licensing authority in the organization and conduct of gambling bookmakers and betting, including under license control, which is an activity to monitor compliance with license requirements imposed by paragraph 4 of the number 1130.
    It was further reported that, in accordance with paragraph 3 of Article 5 of the Federal Law on the territory of Russian activities in the organization and conduct of gambling with the use of information and telecommunication networks, including "Internet", as well as means of communication, including mobile communications, is prohibited .
    However, detection and control of the organizers of gambling activities using information - telecommunication networks, including "Internet", as well as means of communication, including mobile communication is not within the competence of the Federal Tax Service of Russia.
    In addition, it was reported that according to Article 2 of the Federal Law of the Russian Federation dated 07.02.2011 № 3-FZ "On Police" prevention and suppression of crimes and administrative offenses, the identification and detection of crime, refers to the major activities of the police of the Russian Federation.
    In this connection, your Internet address is directed to the Russian Interior Ministry for consideration within the competence."

  20. #20
    Optional
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    Sounds like it says internet or telephone gambling is illegal in Russia and therefore not regulated?

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  21. #21
    amid
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    Quote Originally Posted by Optional View Post
    Sounds like it says internet or telephone gambling is illegal in Russia and therefore not regulated?
    Yes. That is why they can not use this license http://melbet.ru/o-kompanii/liczenziya/ for site.

  22. #22
    amid
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    I sought help from a hoster hetzner.de to immediate hosting account termination, because fraud is a serious crime in most countries, but without success. I really surprized that hoster supports a fraud site.

    But there are some good news. Today in Russia come into effect the provisions of the law on the regulation of bookmakers in the Internet.
    I hope that I will be able to resolve this issue in the future.

  23. #23
    amid
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    TODAY I UNDERSTOOD EXACTLY THAT MELBET.COM IS REALLY FRAUDSTERS.
    THEY DELETED MY ACCOUNT WITH ALL FUNDS!!!


    I quote last chat:
    Start Time: 08/23/2014 15:16:45
    End Time: 08/23/2014 15:55:48
    Operators: Nona
    Transcripts:
    If you do not want to wait, please click here to leave us a message.
    Operator Nona has joined the chat.
    [15:16:54] Nona: Hello! Welcome to Support Department 24/7: How can I help You?
    [15:17:03] Customer: Hello!
    [15:18:14] Customer: Can I know about account ID:2150476 on melbet.com ?
    [15:19:45] Nona: Do You want to know how much money there is on this account?
    [15:21:15] Customer: I can not login
    [15:22:50] Nona: Do You remember Your login and password?
    [15:23:11] Customer: Yes, of course
    [15:23:42] Nona: And You e mail address?
    [15:24:26] Customer: sure
    [15:25:22] Nona: The account number You wrote to mu doesn't exist
    [15:25:33] Nona: please, write Your login
    [15:26:02] Customer: My login is 2102184.
    [15:27:35] Customer: Yesterday I login without any problems.
    [15:28:06] Nona: Also write Your e mail address
    [15:28:25] Customer: garm_dmitriy@mail.ru
    [15:29:49] Nona: You have wrote another e mail address in our website
    [15:30:07] Nona: Do you have another e mail address
    [15:30:07] Nona: ?
    [15:30:33] Customer: On melbet.com ?
    [15:32:33] Nona: And are You sure that You have mentioned the right login?
    [15:32:50] Customer: I have 2 email: garm_dmitriy@mail.ru and amiddima80@gmail.com
    [15:34:12] Customer: I have many saved chats and email from melbet earlier.
    [15:34:46] Nona: Yes, but we have no record
    [15:35:03] Nona: and the login You wrote doesn't exist
    [15:35:19] Customer: Can you explain me, please
    [15:36:52] Customer: Was my account with ID:2150476 deleted or blocked?
    [15:38:41] Nona: Sorry, but we haven't got such account
    [15:40:02] Nona: Please, wait a little
    [15:41:32] Customer: How do you explain that I got emails earlier (last dated 8 August)from support@melbet.com to garm_dmitriy@mail.ru ?
    [15:44:46] Customer: Are you sure that such account doesn't exist on melbet.com ?
    [15:46:14] Nona: Please, contact us on Monday and we wlii verify everything and will give aan answer
    [15:48:17] Customer: Is this question not your competence ?
    [15:48:38] Customer: I wait from yesterday.
    [15:51:07] Nona: I understand You, but as today is Saturday I can't give an appropiate response
    [15:52:06] Customer: Your live support promised to give me answer today.
    [15:52:40] Nona: Sorry but today I can't help
    [15:52:42] Nona: You
    [15:53:02] Customer: Why do I have to wait Monday?
    [15:54:12] Nona: Because today is Saturday and tomorrow is Sunday
    [15:54:55] Customer: Thanks. No questions more.
    [15:55:04] Customer: Goodbye.
    [15:55:29] Nona: Thank You too, good luck
    The transcript will be sent to "garm_dmitriy@mail.ru".
    The visitor has left the chat.
    The chat is ended.

  24. #24
    dance1959
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    With so many russian A league shops you bet with this idiots. Its your fault.

  25. #25
    amid
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    Quote Originally Posted by dance1959 View Post
    With so many russian A league shops you bet with this idiots. Its your fault.
    I agree with you but they had English license until 3/06/2014 for site(not Russian).

  26. #26
    Digo
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    Classical scam that bait people with bonuses...

  27. #27
    dance1959
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    As i understand the time has come,every idiot can opet a sportsbook,and there is no guarantee even if he have aquired the licence.Those bastards from regulatory bodies doesnt give a penetrate about players.We all know what happened with canbet.
    When i was reading BET365 terms and conditions i saw paragraph about possibility that they can go bust. If that happen our fund are insured and we will get them. Can some one who understand law better look into that.

  28. #28
    amid
    amid's Avatar Become A Pro!
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    Today I received email from hoster hetzner.de:
    "
    Thank you for your mail.
    The reported site "melbet.com" isn't hosted any longer by Hetzner.
    "
    But melbet changed their hoster from Germany to fibernet.am from Armenia and to be continued without any problems...
    I wait answer from fibernet.am now.

  29. #29
    amid
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    Fibernet company does not respond to my requests. Presumably site melbet.com registered to Mr Vardan Mamikonian. I'm pretty sure that there is some connection between the site's owner and fibernet.http://myip.ms/view/ip_owners/211205...tting_Llc.html

    I ask everyone for help in finding the owner of the site. I think everyone understands that honest company will not hide from the customers.

    On August,22th I sent them the last email (of course, without reply), after that they liquidated my account with all funds.I quote(translation):
    "Hello!
    In connection with the entry into force of the Russian Federation
    provisions of the law on the regulation of the bookmakers on the internet, I ask you to provide a valid license. Also I ask you contacts the owner of the site or the information, to whom and where to present lawsuit.
    Also, I submit to you a claim for the use of borrowed funds due to their illegal retention, evading their return, a delay in its payment.
    The longer you will be ignoring my requests,then respectively higher will be my requirements in the lawsuit.


    Sincerely,

    Dzmitry
    "
    Last edited by amid; 09-04-14 at 04:25 AM.

  30. #30
    amid
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    The biggest Russian rating downgraded the melbet.com. https://bookmakersrating.ru/bk-melbe...900-000-rubley
    For some countries their site melbet.com is unavailable at that moment.

  31. #31
    pedro565
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    Melbet.com along with all the above mentioned bookmakers share Vbet's plaform. I too, had some funds stolen by one of them.
    I would not recommend anyone to bet with any of them, setting up a bookie like that is very easy and anyone can do it, they just rent that vbet platform, rent the same live chat support they all have, get a cheap Curacao license and you got yourself a nice bookmaker. They are probably 2-3 guys having this website and no empoyees.

  32. #32
    amid
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    Quote Originally Posted by pedro565 View Post
    Melbet.com along with all the above mentioned bookmakers share Vbet's plaform. I too, had some funds stolen by one of them.
    I would not recommend anyone to bet with any of them, setting up a bookie like that is very easy and anyone can do it, they just rent that vbet platform, rent the same live chat support they all have, get a cheap Curacao license and you got yourself a nice bookmaker. They are probably 2-3 guys having this website and no empoyees.
    Melbet, Avalabet, Vbet, Vivarobet and others use one platform. This platform was developing and providing by Betconstruct. http://www.betconstruct.com/partners

  33. #33
    Vbet_Official
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    Yes,You are right.
    We are the parthers of BetConstuct and use sportsbok platform of BetConstruct
    Last edited by Vbet_Official; 12-09-14 at 06:19 AM.

  34. #34
    amid
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    Last information:
    "
    The owner of the website is using a service to hide their identity

    Analysis Details:-
    Although this website appears to be based in Germany there are other countries involved and you should review this information carefully and decide if it is as you expect.
    This site is using an anonymous service - which prevents us from identifying the site owner. This can sometimes be just so that the owner does not receive spam, but be aware that many scam sites use this as a method to hide their identify. If this is an ecommerce site - we would suggest you confirm the business address with the website owners."

  35. #35
    amid
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    Please wait for a site operator to respond...
    Operator Lia has joined the chat.
    Lia10:27:59
    Hello! Welcome to Support Department 24/7: How can I help You?
    Customer10:28:04
    Hello!
    10:28:41
    Answer me,please. Which country jurisdiction is your site melbet.com?
    Lia10:29:43
    Excuse me, all the necessary information concerning this or that website is given on it. Please, follow the website.
    Customer10:32:17
    I see information about license only.
    10:32:21
    MELBET LLP is a private limited liability company organized and existing in UK. The company is registered in the UK Commercial register no. OC379432

    MELBET LLP, INTERNATIONAL HOUSE 124 CROMWELL ROAD, KENSINGTON, LONDON, UNITED KINGDOM, SW7 4ET
    10:32:57
    Is this license valid now?
    Lia10:33:19
    I have no additional information concerning the website. Everything is given.
    Customer10:34:05
    Which site do you support?
    Lia10:36:07
    I am not able to spread this kind of information. If you have certain questions, concerning online bets, please ask.
    Customer10:37:27
    How I can contact with owner site mellbet.com?
    10:38:53
    sorry, melbet.com
    Lia10:41:27
    I am sorry, but all the information is written on the website.
    10:41:31
    E-mail: support@melbet.com; info@melbet.com; partner@melbet.com

    Skype: melbet.com
    10:41:36
    Here are the contacts.
    10:42:17
    If you have questions about it, please contact these given e-mail adresses and the skpe.
    10:42:18
    skepy*
    10:42:24
    skype*
    Customer10:42:28
    I tried to contact many times but unsuccesfully. Why?
    10:45:00
    I have answer from Great Britain: "Company Number: OC379432
    Company Name: MELBET LLP

    I've checked the company details and the LLP was dissolved on 03/06/2014.

    Yours faithfully,
    Bethan Chapman
    Companies House Contact Centre
    enquiries@companies-house.gov.uk
    "
    10:46:11
    Why do you provide not valid license on your site?
    10:47:57
    I have many questions and all are without any answer during long time.
    Lia10:48:50
    Can you please wait for a while?
    Customer10:50:23
    ok
    Lia11:00:56
    Thank you for waiting.
    11:03:26
    As the website is in developing progress, the contact information given is outdated. As the
    11:04:29
    With the updating of the site, all the contacts and information concerning it will be upgrated and the customers will be able to have any information they want.
    Customer11:06:32
    contact information is outdated during 6 month. Why is it so long?
    11:06:54
    By which license does site work today?
    Lia11:10:56
    As everything is going to be updated, i have to ask you to wait, till all the necessary work will be finished. Still everything concernig the website is in waiting process.
    Customer11:14:24
    Do you change the country of your license?
    11:18:56
    Which country laws is your site subject to now?
    Lia11:20:03
    Excuse me, but i am not able to give such kind of information.
    11:21:15
    Please, wait till the website is renewed.
    Customer11:22:48
    During 6 months you provide the sevice without license. Site melbet.com break any laws. Do you understand it?
    11:25:44
    sorry,service
    11:29:14
    Are you here?
    Lia11:32:10
    I beg your pardon, but i have given you nall the information i have.
    Customer11:34:08
    Answer me,please
    11:34:33
    Do you have valid license now?
    11:38:19
    yes or no?
    Lia11:40:47
    I am sorry, can you mention the reason please, why you are interested in it?
    Customer11:43:00
    There are many reasons.
    Lia11:43:16
    I have told you that the website is developing at this moment. And it, in it`s turn, means that still everything is going to change. So please ask questions concerning bets and their calculating. As we are live support, we are busy with such kind of questions, but not the formation of the site.
    11:44:59
    I am sorry, but at this moment I have nothing to add. As you are interested in questions, we are not operate with.
    Customer11:45:26
    You answer on my questions. Then I answer on your question.
    11:46:24
    Do you change the country of your license?
    Which country laws is your site subject to now?
    Lia11:49:49
    Dear customer, I`d like to inform you, that i am just an operator, and everything i can help you with, are the questions concerning online bets, kinds of bets, their calculating, recalculatinf etc. But i have no ability to answer such questions, you ask.
    Customer11:50:15
    no questions more
    Lia11:50:27
    This is not in my power.
    Customer11:50:39
    bye
    Lia11:50:45
    Good bye.
    11:50:50
    Good luck!

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