1. 07-02-14 03:31 PM #1
    Benollie
    Benollie's Avatar Become A Pro!
    Join Date: 07-02-14
    Posts: 8
    Betpoints: 60

    Marathon bet? HELP

    So i opened an account yesterday with marathon bet, made my first bet and won over 2000 as i tried to withdraw I had an email saying they needed to do a withdrawal check, which i totally understand but having sent all the necessary items they asked for, they said this process could take up to 10 days!! Should i be worried? read this forum and there have been some bad reviews.

    Any help will be greatly appreciated
    Reply With Quote Reply With Quote
  2. 07-02-14 10:38 PM #2
    potti
    potti's Avatar Become A Pro!
    Join Date: 07-02-14
    Posts: 7
    Betpoints: 180

    No worries in my opinion. Just wait that 10 day and you gonna have your money back.
    Reply With Quote Reply With Quote
  3. 07-03-14 07:23 AM #3
    jjgold
    jjgold's Avatar Become A Pro!
    Join Date: 07-20-05
    Posts: 388,190
    Betpoints: 10

    be patient

    they only stiff scammers so as long as your not a scammer your fine
    Reply With Quote Reply With Quote
  4. 07-03-14 07:42 AM #4
    Benollie
    Benollie's Avatar Become A Pro!
    Join Date: 07-02-14
    Posts: 8
    Betpoints: 60

    Most definitely not a scammer mate.. Just never experienced an ID check that could take up to 10 days, seems a bit odd. Other bookmakers is usually maximum of 24 hours!

    Thanks for the reassurance 👍
    Reply With Quote Reply With Quote
  5. 07-04-14 07:02 AM #5
    jjgold
    jjgold's Avatar Become A Pro!
    Join Date: 07-20-05
    Posts: 388,190
    Betpoints: 10

    They take longer on ID

    Keep us updated
    Reply With Quote Reply With Quote
  6. 07-04-14 11:42 AM #6
    Benollie
    Benollie's Avatar Become A Pro!
    Join Date: 07-02-14
    Posts: 8
    Betpoints: 60

    I sent them an E-statement from MY online banking because I don't have statements delivered to my property for safety but they say they cannot accept this.. What do you suggest I do? Everything I have sent them
    Is completely legit! I'd
    Absolutely shocking, bet365 willhill and coral accepted my e-statement
    Reply With Quote Reply With Quote
  7. 07-04-14 11:45 AM #7
    Benollie
    Benollie's Avatar Become A Pro!
    Join Date: 07-02-14
    Posts: 8
    Betpoints: 60

    I placed 25 double on two 0-0 with Argentina and Belgium.. Won over 2k
    Reply With Quote Reply With Quote
  8. 07-04-14 03:39 PM #8
    simply
    Update your status
    simply's Avatar Become A Pro!
    Join Date: 12-10-13
    Posts: 168
    Betpoints: 1411

    Quote Originally Posted by Benollie View Post
    I placed 25 double on two 0-0 with Argentina and Belgium.. Won over 2k
    great shot, not suspicious tips, you should get your money without problems
    Reply With Quote Reply With Quote
  9. 07-04-14 08:05 PM #9
    baller06
    baller06's Avatar Become A Pro!
    Join Date: 07-03-14
    Posts: 30
    Betpoints: 36

    never heard of marathon is it new?
    Reply With Quote Reply With Quote
  10. 07-04-14 08:23 PM #10
    jjgold
    jjgold's Avatar Become A Pro!
    Join Date: 07-20-05
    Posts: 388,190
    Betpoints: 10

    What do they want?

    Quote Originally Posted by Benollie View Post
    I sent them an E-statement from MY online banking because I don't have statements delivered to my property for safety but they say they cannot accept this.. What do you suggest I do? Everything I have sent them
    Is completely legit! I'd
    Absolutely shocking, bet365 willhill and coral accepted my e-statement
    Reply With Quote Reply With Quote
  11. 07-05-14 06:53 AM #11
    Benollie
    Benollie's Avatar Become A Pro!
    Join Date: 07-02-14
    Posts: 8
    Betpoints: 60

    That's what they wanted, a bank statement. But it's a screen shot of the statement from my online banking app on my phone. I haven't blurred any of it out it's all plain as day to see! They look a promising book with all the markets they offer but it's the 21st century how can they not accept an E-statement? All the other ID verification was ok they said
    Reply With Quote Reply With Quote
  12. 07-06-14 06:22 AM #12
    jjgold
    jjgold's Avatar Become A Pro!
    Join Date: 07-20-05
    Posts: 388,190
    Betpoints: 10

    dont you get email statements in a pdf file?
    Reply With Quote Reply With Quote
  13. 07-07-14 07:51 AM #13
    Benollie
    Benollie's Avatar Become A Pro!
    Join Date: 07-02-14
    Posts: 8
    Betpoints: 60

    Yeah I get them in pdf, I've sent them the whole statement! Can't believe how long it's taking! Anybody know if this has happened before?
    Reply With Quote Reply With Quote
  14. 07-07-14 10:57 AM #14
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,791
    Betpoints: 9181

    It's been less than 4 days since you made this thread and possibly less time since you have sent that PDF. You don't need to worry yet.

    Next time you might find printing out the PDF, then scanning and sending that is less confusing than trying to speak to people about online only accounts or sending photos of a computer screen.
    Reply With Quote Reply With Quote
  15. 07-07-14 12:28 PM #15
    Benollie
    Benollie's Avatar Become A Pro!
    Join Date: 07-02-14
    Posts: 8
    Betpoints: 60

    But it's been going on a week.. I never knew about the SBR forums until finding it by chance on google.

    Everything has been verified now, I wouldn't normally have worried but every other ID verification has taken 24 hours maximum and when they said it could take up to 10 days that got me worried! Does anybody use marathon? I was thinking of closing the account, I'm having second thoughts now!

    My advice go anyone would be send all the ID documents before depositing.
    Reply With Quote Reply With Quote
  16. 07-07-14 12:38 PM #16
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,791
    Betpoints: 9181

    Personally I wouldn't panic enough about it taking that long to not use the book, especially once I had mucked around so much to get verified. Agree 10 days sounds a bit silly to just verify ID but I'm guessing it would have taken only the normal day or two if you had had a normal statement for them?

    I'm pretty patient with these things though.

    They have a B rating from SBR, which means they think they are one of the better books out there.
    Reply With Quote Reply With Quote
  17. 07-07-14 02:13 PM #17
    jjgold
    jjgold's Avatar Become A Pro!
    Join Date: 07-20-05
    Posts: 388,190
    Betpoints: 10

    SBR has good communications with them so if you have issues they will help

    although too early for that
    Reply With Quote Reply With Quote
  18. 07-09-14 02:59 PM #18
    Benollie
    Benollie's Avatar Become A Pro!
    Join Date: 07-02-14
    Posts: 8
    Betpoints: 60

    Everything has been sorted, the customer service was excellent even though they asked for a second id verification. maybe i was a little hasty in saying about closing the account, just never encountered an ID check that takes 9 days. i'd definitely get verified before betting at other books from now on.thank for the advice people
    Reply With Quote Reply With Quote
  19. 07-09-14 06:20 PM #19
    jimmy991
    jimmy991's Avatar Become A Pro!
    Join Date: 07-02-13
    Posts: 9
    Betpoints: 48

    Second ID verification? What did they ask for? Potential trouble if you don't drive...!
    Reply With Quote Reply With Quote
  20. 07-09-14 07:47 PM #20
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,791
    Betpoints: 9181

    Quote Originally Posted by Benollie View Post
    Everything has been sorted, the customer service was excellent even though they asked for a second id verification. maybe i was a little hasty in saying about closing the account, just never encountered an ID check that takes 9 days. i'd definitely get verified before betting at other books from now on.thank for the advice people
    Thanks for letting us know Benollie.

    Hopefully you will make a fortune there now. ;-)
    Reply With Quote Reply With Quote
Top
« Previous Thread | Sportsbooks & The Industry | Next Thread »