1. #1
    osbender
    osbender's Avatar Become A Pro!
    Join Date: 12-25-13
    Posts: 4
    Betpoints: 48

    Marathonbet - no payout

    They owe me about 1K Euros. I've posted payout request on February 10. It still has not been processed and is listed as "pending". On February 21, I've got the following reply from marathonbet customer service

    We apologize for the delay on processing your withdrawal order. It was waiting
    on the queue to be checked by our payment team. Please be aware that the time
    frame of 3-10 working days is for the time between your order is processed and
    the time you receive the money.

    I have contacted our payment team for you, they will process your order
    shortly, hopefully you will receive the money very soon.
    Nothing has changed since then. I have successfully withdrawn with them before (lesser amount), so there is no verification issues. There is no dispute as well, they simply don't pay.

    I will update on how it goes, so far I would advise to stay away from marathonbet

  2. #2
    jjgold
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    Wait a few more days and then try this

    http://www.sportsbookreview.com/sportsbook-complaint/

  3. #3
    caveira
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    A lot of complaints about than...

  4. #4
    byronbb
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    All I ever see is complaints about this book. They are sponsors of an EPL team that is shody.

  5. #5
    osbender
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    Quote Originally Posted by jjgold View Post
    Wait a few more days and then try this

    http://www.sportsbookreview.com/sportsbook-complaint/
    Already did.

  6. #6
    jjgold
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    Bender keep us updated and good luck with this

  7. #7
    osbender
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    Thanks jjgold. Is there any practical way to put more pressure on them?

  8. #8
    jjgold
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    SBR has good relationship with marathon I believe so hopefully they can help

  9. #9
    osbender
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    Join Date: 12-25-13
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    Finally got my money. Not sure what has helped: this thread, SBR complaint, or complaint at Bookmakers Review, but the money is in my bank account, so all is good now.

  10. #10
    jjgold
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    SBR helped you..glad you got paid

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