1. #1
    petac
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    Wagerweb suspends my account - my current balance $12,500+

    WAGERWEB SUSPENDS MY ACCOUNT AFTER MY BALANCES REACHES $12,500+

    I have done multiple withdrawals in the past, multiple deposits as well. I have always left positive feedback on this book, as far as payouts.

    However, yesterday i tried to do a withdrawal, and then I got this email:



    The total volume needed since the day funds were adjusted [January 23rd] is $20,980.55 and so far you played $20,117.25 which means you are missing $863.30.


    Please let us know if you have any other questions or doubts.

    Best Regards,
    Judy Brown
    CS Supervisor
    www.wagerweb.ag
    1-888-464-2387

    well after playing several thousand in action last night, I requested a withdrawal today p2p.

    I then tried to login into my account today and was told it is under review because it is related to action from another account?

    Well why didn't they bring this up when I was depositing? Why did they decide to bring this up now after my account goes to $12,500?

    I do not have any other active accounts with wagerweb and definitely can guarantee no other account has the same plays as my account

    WAGERWEB OFFERS A 200% BONUS TODAY ON THEIR WEBSITE - AND NOW CLOSES MY ACCOUNT

    THIS TELLS ME THEY MIGHT BE IN BIG TROUBLE AND I AM VERY WORRIED AS A LOYAL PLAYER THERE



  2. #2
    petac
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    BTW, i have done all multiple deposits via cash. No *********** deposits. I just got a withdrawal last week from them.

    For them to do this now is unprofessional and unfair.

    I am also in the process of opening a complaint with SBR

  3. #3
    petac
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    complaint submitted to SBR

  4. #4
    petac
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    just spoke to marcel and was informed that my account is now able to withdraw the funds. I do not know why, or if their done reviewing my account, but he said the withdrawal requested today will go through as normal, and i am able to withdraw the balance.

  5. #5
    bostonboss
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    I already pulled out of there....good luck

  6. #6
    SBR Forum
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    Quote Originally Posted by petac View Post
    complaint submitted to SBR
    The team is working it.

  7. #7
    petac
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    I will keep everyone posted on the withdrawal and if it is processed. Also, I am able to login and do withdrawals now - as before my account was locked, but now it is not.

  8. #8
    petac
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    SBR,

    i just sent you an email letting you know that Marcel called me to inform all withdrawals will be processed as normal now. So I am assuming this is the last of problems I will have with wagerweb. I dont know why all of sudden they decided to change their mind (maybe it was the power of the sbr forum) but withdrawals will now be processed according to marcel.

  9. #9
    bostonboss
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    books fault on this one cause its wagerweb ha ha too fuckking funny.

  10. #10
    SBR_John
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    Update us on the payments. Hopefully this will be good PR for Wagerweb.

  11. #11
    petac
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    payment information has been updated with confirmation details for today. Will update everyone on tomorrow's request.

  12. #12
    robmpink
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    Quote Originally Posted by SBR_John View Post
    Update us on the payments. Hopefully this will be good PR for Wagerweb.

    What good PR? What good are you eluding to? That they pay? You blackballed them years ago. Funny, you have reservations, it appears, that making a 12k payout is a big task for them.


    Good PR for Wagerweb? Oh tell us if you get your p2p's. What kind of p2p payout complaints have you ever received about them?

  13. #13
    robmpink
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    Quote Originally Posted by petac View Post
    payment information has been updated with confirmation details for today. Will update everyone on tomorrow's request.
    Glad it got worked out. I remember the poster Harvesters had possibly something like this, but got it resolved. Marcel is a solid guy.

  14. #14
    robmpink
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    They've offered 200% before. It is a 20 time rollover so this isn't a walk in the park. Something mouth watering for rec players, I say.

  15. #15
    bostonboss
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    sbr had betislands B+ rated even when they knew they were going under....

  16. #16
    scottgodson1985
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    im done with offshore
    Nomination(s):
    This post was nominated 2 times . To view the nominated thread please click here. People who nominated: bostonboss, and flyingcarbs

  17. #17
    orsomadiba
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    complaint submitted to SBR

  18. #18
    robmpink
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    Quote Originally Posted by bostonboss View Post
    sbr had betislands B+ rated even when they knew they were going under....
    I'm almost certain SBR would highly publicize if WW was on the verge doom. Heck they've done it before.

  19. #19
    bostonboss
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    I agree

  20. #20
    bostonboss
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    they (sbr) have 0 credibility

  21. #21
    TheCentaur
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    Marcel has always been nice to me

  22. #22
    Redondo
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    This is definelty were I am sending my cash for the 200% bonus as I like playing casino a lot and it counts towards roll.

  23. #23
    jjgold
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    Too many complaints at this book, it seems when you want to cash out they make it difficult

  24. #24
    petac
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    Requested 2nd withdrawal today. Will post back confirmation when its sent.

  25. #25
    bostonboss
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    you will get your money..im sure it was just an error on their end..they prob don't deal with balances as high as yours on a normal basis.

  26. #26
    SBR Forum
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    Quote Originally Posted by petac View Post
    Requested 2nd withdrawal today. Will post back confirmation when its sent.
    Thanks for confirming.

  27. #27
    petac
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    withdrawal confirmation was given for today's request.

    Betonboss, you seem to be right, as it looks as Wagerweb is processing my payments as normal

  28. #28
    bostonboss
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    I only know a small handful of people there with that high of balance....you will be fine. you should ask them to bring the greyhounds back now..lol they might do it hoping you will lose some of your balance.

  29. #29
    petac
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    Betonboss, how long have you been with Wagerweb? I personally have been with them for a year now (or there about) and never had a problem with any withdrawals until yesterday - but sure glad as it looks as everything is back to normal with withdrawals. Still many more p2p to go in order to withdraw the balance, but as long as they process it without an issue as they did today, I am fine.

  30. #30
    bostonboss
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    I was an old legends player ...was transferred there like the rest...it in no way compares to legends (legends had some great cash bonuses) but i was paid everytime...will be back there in the spring for their racebook

  31. #31
    petac
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    Quote Originally Posted by SBR Forum View Post
    Thanks for confirming.

    Sbr forum,
    No problem, as I plan on confirming every withdrawal until the funds are out just as a followup for people.

  32. #32
    looneytunes
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    2 down, 23 to go and only 2k in fee's. And this is a happy ending? Only offering p2p in situations like this, is a form of slow paying. Hardly the sign of an up an coming book

  33. #33
    Redondo
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    looney you're right p2p is slow slowpaying but it's nice be able to pull 4K a week out opposed to 1K at alot of places .

  34. #34
    5mike5
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    Quote Originally Posted by looneytunes View Post
    2 down, 23 to go and only 2k in fee's. And this is a happy ending? Only offering p2p in situations like this, is a form of slow paying. Hardly the sign of an up an coming book
    Exactly

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