[Zuz?L]

My story is: After making my first deposit $1000 and loosing about a half, I
decided to go away and requested a payout. After a few days I recieved this
letter:
Welcome to marathonbet, thank you for regestration [bla bla bla..]. Sometimes
we use to check user accounts for security reasons. Your account was randomly
chosen for this procedure. You account has been suspended at this moment.
Before it will be reactivated we need to check some documents. Please send
docs that can proove your id [also they would like to check street address and
my ****..] .. If you have any problems according to this process you may
contact us..
Nothing wrong with it. It is usual for almost all bookies. Problem is they
don't answer any questions. They keep silence and just hold my poor $400+. I
send docs right after this letter was recieved. It is almost a month since
they suspended my account. I know $400 - not a big money, but this is not
about a charity. That's just a bookie. After some research I found a lot of
people that faced the same problem with marathon, and have their accounts
suspended now with this so-called security check reason. Also it turned out
that they now throttle max bet size for those who starts winning. Even if you
win a bit. Seems this throttling system is pretty new and buggy, some people
say they were throttled even if they loose. You can find this on the web.
My conclusion: You should think carefully before this bookie with `B` rating
will be shown in you SBR list.

My questions: what should I do? I'm in US now. Does US have some international
organizations that could be interested in how marathon use their e-payment
systems? When I back in Russia I will go to police and customer controll
organisation to remind this guys to make an investigation.. Anything esle?
Could you help me also? The question not about the $400+ (but it would be
good), the main purpose is to make this guys follow the rules.
And yes, I already filled SBR complaint form.

[dikefale]

Untill u go back home,your account will remain locked or at best ur funds frozen.It illegal to bet from US.

[Zuz?L]

I have not been betting from US. When I came here my account was already suspended. I'm just wating them to e-mail me that they checked it, no e-mails from their side. My account is still blocked, I checked it via VPN from my PC in Russia

[Zuz?L]

Noone gonna help me?(

[Maximo]

Can you open an account on marathonbet from the us?

[Zuz?L]

Nope, it says this country is not allowed

[Zuz?L]

Still nothing

[relaaxx]

hopefully SBR will be able to help you. good luck

[Zuz?L]

hopefully SBR will be able to help you. good luck

Thank you man. But still nothing. It seems that they should steal more to pay somebodies attention to me.

[jjgold]

Looks like you might of done something fishy Being in usa red flags

[Zuz?L]

Looks like you might of done something fishy Being in usa red flags

Nothing I have done in US. One more time: when I came here my account was blocked already.

[RedDevil1974]

Did you not read anything he wrote clown?

He HASNT bet since was in the US, he clearly said that. And his account was suspended before he got there.

[Zuz?L]

Thanks RedDevil, it seems that jjgold is bot, or mentaly handicaped person. Also it seems that SBR does not give a f*** about my complain

[bettingstation]

that is your big problem, your ip is in the usa. definitely they will banned you.... and i believed sbr will be helpless for your case...

[fabulous]

Nothing I have done in US. One more time: when I came here my account was blocked already.

When they asked you for documentation, were you able to provide them bill from your previous address in Russia ?? That's an important point... because if you provide them a bill from USA telling them you lived in Russia before, i understand they may be suspicious...So what about the bill you provided them?