1. #1
    Muxaxu85
    Muxaxu85's Avatar Become A Pro!
    Join Date: 11-15-13
    Posts: 23
    Betpoints: 48

    10bet and their bonus... HELP :D

    I used another computer that I don't usually use in order to check my Balance and my Betting History because I could not access through my mobile, the device that I usually access to my 10bet account. 10bet mobile site was down when I tried to check it and I was not sure about the bets I made in the meanwhile, as some were not confirmed and the Balance did not update or change. I did not even place a bet through that computer.


    I do not share my account with anybody, I am not a bonus abuser.
    I deposited 400£ in my 10bet account and they removed 396£, approximately, which they mentioned that were my bonus winnings. I do not have multiple accounts, I just have one account registered with 10bet and I do not have any kind of duplicate accounts.


    I would like to have my bonus balance back in the total amount of 396£, but I think that I can forget it...
    Somebody could advise me?

    Thanks

  2. #2
    bigballa
    bigballa's Avatar Become A Pro!
    Join Date: 10-18-12
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    yupp, bye bye bonus

  3. #3
    horja1
    Grrrrrr
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    Join Date: 01-13-11
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    Quote Originally Posted by Muxaxu85 View Post
    I used another computer that I don't usually use in order to check my Balance and my Betting History because I could not access through my mobile
    10bet said that is the reason to take your money?

  4. #4
    DiCaprioHD1995
    DiCaprioHD1995's Avatar Become A Pro!
    Join Date: 11-03-13
    Posts: 163

    the 400 deducted from you main balance or your bonus balance ???

  5. #5
    Muxaxu85
    Muxaxu85's Avatar Become A Pro!
    Join Date: 11-15-13
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    the 400 deducted from my "bonus balance", however I just recevied 200£ bonus...
    they said that the reason was "due to multiple accounts" under same IP..

  6. #6
    pjesnik24
    kicked out
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    Join Date: 11-01-05
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    you can forget it as you are a bonus abuser in their eyes

  7. #7
    horja1
    Grrrrrr
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    Join Date: 01-13-11
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    Quote Originally Posted by Muxaxu85 View Post
    the 400 deducted from my "bonus balance", however I just recevied 200£ bonus...
    they said that the reason was "due to multiple accounts" under same IP..
    what was your balance before they deducted the 400?

  8. #8
    bettingstation
    bettingstation's Avatar Become A Pro!
    Join Date: 03-25-13
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    try to get help from sbr team to solve your problem

  9. #9
    Muxaxu85
    Muxaxu85's Avatar Become A Pro!
    Join Date: 11-15-13
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    Quote Originally Posted by horja1 View Post
    what was your balance before they deducted the 400?
    690£ and 200£ in open bets

  10. #10
    TheDonger
    TheDonger's Avatar Become A Pro!
    Join Date: 11-16-13
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    These guys are theif, I have just wrote a thread having huge trouble getting my funds. This site is a scam, try to get back your money, run away, never come back.

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