1. 10-26-09 06:24 PM #36
    BigDaddy
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    Quote Originally Posted by betphoenix View Post
    Trust me BigDaddy we want to book you. That is not the issue. It is a technical restriction we have no control of.

    LOL! yes i know i'm easy money but that delay just upsets me


    can you take me off delay for my regular wagers?

    i don't see why those should be delayed.
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  2. 10-26-09 06:33 PM #37
    betphoenix
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    There is no wager type (ex: Live Vs. Standard) segregation for delays. I will reduce it though. I will need your account number though.
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  3. 10-26-09 07:06 PM #38
    tltaylor89
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    I need a FP richie
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  4. 10-26-09 07:11 PM #39
    firedawg
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    lmao..............unreal betpho. i have givin you all props from day 1......... after the last day i am done. i did everything but beg a supervisor to get on phone with me....................... advise to sbr posters................stick with A+ books
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  5. 10-26-09 07:21 PM #40
    purecarnagge
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    Live better (comes with delay)

    Bullshit.
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  6. 10-26-09 10:43 PM #41
    soxwin1917
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    Quote Originally Posted by firedawg View Post
    lmao..............unreal betpho. i have givin you all props from day 1......... after the last day i am done. i did everything but beg a supervisor to get on phone with me....................... advise to sbr posters................stick with A+ books
    '
    Firedawg, whats goin on?
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  7. 10-27-09 12:55 AM #42
    Peep
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    Quote Originally Posted by pavyracer View Post
    Why don't you bet the opposite of your play and when they put you on delay with a worse line bet your actual bet at better odds?
    Uh, you don't know if your bet is good or not until the delay is done? If you bet an opposite it has as good a chance of being approved as not.
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  8. 10-27-09 01:19 AM #43
    Ace_of_Spades
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    Always complaints about bookmakers.
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  9. 10-27-09 01:47 AM #44
    CollegePro
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    I don't usually do live betting... but if I read everything correctly, it sounds like it takes 10 seconds for betphoenix do decide if they will accept your bet or not... is this correct?? if this is the case, this is total BS. Like I said, I don't usually do live betting but sometimes I do at thegreek and it goes through right away like butter.
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  10. 10-27-09 04:29 AM #45
    vny86
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    many bookmakers deal badly with live betting. some of them freeroll their customers with their delay.
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  11. 10-27-09 05:25 AM #46
    GETMONEYKID
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    what a joke take away everyone's delays quit freerolling us and get a better tv

    or use gamecast that's pretty fast
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  12. 10-27-09 07:52 AM #47
    pavyracer
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    Quote Originally Posted by Peep View Post
    Uh, you don't know if your bet is good or not until the delay is done? If you bet an opposite it has as good a chance of being approved as not.
    You get around this problem with bet size. Bet $10 on the opposite and when it goes through you bet $100 on the actual bet.
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  13. 10-27-09 10:49 AM #48
    BigDaddy
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    really do away with the delays or stop offering live betting for the whole game.

    only on timeouts

    you are losing customers for something you take a max bet of $500 on


    makes no sense.
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  14. 10-27-09 11:59 AM #49
    firedawg
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    they are trying to move up to be a top tier book too fast..............end of story
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  15. 10-27-09 12:29 PM #50
    durito
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    Quote Originally Posted by firedawg View Post
    they are trying to move up to be a top tier book too fast..............end of story
    Yea, none of the A books put on delays
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  16. 10-27-09 12:37 PM #51
    firedawg
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    they have other issues toolbox
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  17. 10-27-09 01:22 PM #52
    betphoenix
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    "lmao..............unreal betpho. i have givin you all props from day 1......... after the last day i am done. i did everything but beg a supervisor to get on phone with me....................... advise to sbr posters................stick with A+ books"

    I am available about 95% of the time. There are days where I have trouble getting here due to business related items...so I don't get this post. I come here and offer real answers to real players on the front lines. Not many others do this at all. Call and ask for ext. 1810 and I will attend to you.

    "Yea, none of the A books put on delays"

    You are being sarcastic right?

    "what a joke take away everyone's delays quit freerolling us and get a better tv
    or use gamecast that's pretty fast"

    The delays are because you see the result 10 seconds before we do. How am I freerolling you? Actually it would be the opposite. It would be like you had tomorrows newspaper. With that, I have no control over what TV services Costa Rica offers my man...sorry but kind of out of my range of control.

    many bookmakers deal badly with live betting. some of them freeroll their customers with their delay.

    How can we freeroll you if we dont know the result but you do? I don't understand the statement here based on my answer earlier in the thread.

    "Live better (comes with delay)
    Bullshit."

    What is bullshit? Please clarify your statement. ASI has 1 delay setting that affects the account as a whole, not a single bet type.
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  18. 10-27-09 01:47 PM #53
    bleedblue
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    If the delays are solely to protect yourself from broadcasting lag, how come only certain players are being delayed?
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  19. 10-27-09 01:51 PM #54
    betphoenix
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    If the broadcast difference gets to 10 seconds from an area or say provider, we have to delay it or pull it down.
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  20. 10-27-09 01:52 PM #55
    ElCapitan
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    Quote Originally Posted by betphoenix View Post
    many bookmakers deal badly with live betting. some of them freeroll their customers with their delay.

    How can we freeroll you if we dont know the result but you do? I don't understand the statement here based on my answer earlier in the thread.
    If I read this right, what he is saying is that you can freeroll the customer by cherry picking which bets are accepted or rejected based on the outcome. (e.g. accepting losing bets but rejecting all winners under some "delay" reason or something similar)
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  21. 10-27-09 01:55 PM #56
    BigDaddy
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    i dont buy that.


    how can ohio be different from texas?

    all live betting accounts should be delayed.

    i'm pretty sure when i was playing live blackjack your tv had the same thing on as my channel and it was the same time.

    can we test this somehow richard?
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  22. 10-27-09 01:58 PM #57
    BigDaddy
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    and again i will ask why the need for that annoying popup every time you log in?

    i know you offer live betting i don't need a reminder

    can that be removed?
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  23. 10-27-09 02:00 PM #58
    BigDaddy
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    i am logged into live blackjack now not playing just logged in viewing

    can you change the tv on the right to ESPN
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  24. 10-27-09 02:04 PM #59
    BigDaddy
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    watching my tvg with yours tvg horse racing and it is basically the same. could be off by 1 sec at the most
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  25. 10-27-09 02:09 PM #60
    firedawg
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  26. 10-27-09 03:45 PM #61
    betphoenix
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    What I am telling you is the true reason. What else can I say. We can test on Sat or Sun no problem on a CBS or ESPN broadcasted football game which are based on regions, and handled by various different cable companies on both our part of the world, and yours. Again, I want to book it, but if being accused of stealing is the result for trying to provide more range and better services, maybe it is not worth it to do so. It is gambling, we have a house edge, stealing is pointless, blowing up clients is pointless.

    Apart from that big daddy, what is your account numer so I can remove the message for you?
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  27. 10-27-09 04:00 PM #62
    BigDaddy
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    PM sent


    i dont have time on a full saturday football day to check it

    i could check it during the week as you have live betting on tonights game also?
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  28. 10-27-09 04:23 PM #63
    RickySteve
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    Much respect to Richard for having the courtesy to address these issues here.
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  29. 10-27-09 06:21 PM #64
    cobra_king
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    Quote Originally Posted by RickySteve View Post
    Much respect to Richard for having the courtesy to address these issues here.
    Agreed
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  30. 10-27-09 06:28 PM #65
    GETMONEYKID
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    while you're at it stop taking away -105 when people still have rollover

    bait and switch and not something a top tier book would ever consider

    also how many different delay lengths does ASI offer you?

    you wanna help me out or what
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  31. 10-27-09 06:29 PM #66
    GETMONEYKID
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    i got like 2 minute delays
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  32. 10-27-09 07:30 PM #67
    betphoenix
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    No such thing as a 2 min delay my man sorry. I can help you out no problem. Send me your account number and I will check you out.

    FWIW, BigDady was set to a 3 seconds delay.
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  33. 10-27-09 08:00 PM #68
    Reload
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    Only a 3 second delay for BigDaddy? Do you know how many contests he has won money in?
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  34. 10-27-09 08:10 PM #69
    BigDaddy
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    Quote Originally Posted by betphoenix View Post
    No such thing as a 2 min delay my man sorry. I can help you out no problem. Send me your account number and I will check you out.

    FWIW, BigDady was set to a 3 seconds delay.

    thank you richard i can deal with 3 seconds
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  35. 10-27-09 08:12 PM #70
    BigDaddy
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    Quote Originally Posted by Reload View Post
    Only a 3 second delay for BigDaddy? Do you know how many contests he has won money in?
    can you please share with me what this has to do with the thread?

    this is real gambling not ****ing contests.
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