1. 10-13-09 02:26 AM #1
    rodrigodacosta
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    Bet365 stole part of my earnings!Help!

    Hello. I came here to make a complaint against bet365 ..

    I made a bet on 10/10/2009.

    1 - bet on the value of 320 euros which "Vasco da Gama would mark the second goal of the match " with odd 2.40 and earnings of 448 euros.

    2 - Bet wins.

    3 - they paid me only 91.43 euros and not the 448.00 euros.

    4 - Print of my bet and profit wrong.
    my bet:
    http://img117.imageshack.us/i/stolen338euros.jpg/

    gains wrong:
    http://img63.imageshack.us/i/pay90euros.jpg/

    I sent an email complaining about the wrong gains and they said:

    Dear Costa Ferreira

    Reference: QL24140608FI

    Bet referenced above was written off in accordance with our betting rules:

    "If for any reason a bet is accepted after the start of the event or game (exept when clearly marked, Live Betting on a website), the bet will remain as long as the final event is not yet known, and that no participant / team has won some kind of advantage (eg in terms of outcome, expulsion, etc.) at the time the bet was launched. If the result of an event / market is known, bet365 reserves the right to cancel betting whether this is a winning or losing. Disputes about the time when the stakes are raised will be resolved by consulting the records in our database. "

    Please accept our apologies for any inconvenience caused. "

    If my bet was actually annulled because they paid me 91.43 euros?? they explained to me properly because I paid less! My bet was done correctly!

    help me!
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  2. 10-13-09 05:50 AM #2
    The General
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    Hi and welcome. Please fill out a SPORTSBOOK COMPLAINT FORM and we will try to help you.
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  3. 10-13-09 01:09 PM #3
    Ganesh
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    I never think things like that in bet365.
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  4. 10-13-09 03:49 PM #4
    moonbeam
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    hello rodrigodacosta,

    maybe your bet was a "late bet". I donīt know.

    But I know that this is the typical behavior of bet365.
    They donīt like winning bets and they try to void -or change- them wherever they can for no reasons
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  5. 10-13-09 04:16 PM #5
    Ruifgalmeida
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    I never seen so many bet365 complains, they where always good to me I dont understand??? I still have a lot o confidence in bet365, a least in funds safety.
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  6. 10-13-09 05:55 PM #6
    Chuck Sims
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    Quote Originally Posted by Ruifgalmeida View Post
    I never seen so many Bet365 complains, they where always good to me I dont understand??? I still have a lot o confidence in Bet365, a least in funds safety.
    Are you an overall winner or loser with them? Your answer may help you understand why they are always good to you.
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  7. 10-19-09 03:02 AM #7
    fixxer
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    Bet365 has a lot of complaints recently...not a good sign
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  8. 10-19-09 03:56 AM #8
    nemo0000
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    Keep the 91 and move on to the next match.
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  9. 10-21-09 01:35 PM #9
    yobinad
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    Bet 365 is a great book, i have no complaints against them... and im surprised with that behavior.
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  10. 10-21-09 04:57 PM #10
    varin18
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    bet365 really sucks nowadays
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  11. 10-23-09 08:27 PM #11
    yobinad
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    i still believe that bet 365 is one of the best european books, never had problems with them.
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  12. 10-24-09 07:49 PM #12
    316316
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    Bet365 is a good bookie but now a day there's a lot of complaints...
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  13. 10-25-09 12:24 PM #13
    BigWoolyMammoth
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    they happen at 95% of the books.


    Quote Originally Posted by Ganesh View Post
    I never think things like that in Bet365.
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