1. #1
    vega007
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    Join Date: 06-21-09
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    Pinnacle withdrawal problems

    I tried to withdraw funds from my Pinnacle account this morning and I received this email:

    Dear Pinnacle Sports Client,
    Your withdrawal request was declined. The reason we declined your withdrawal is you made a deposit and are now requesting a withdrawal without a minimum amount in wagers.
    What is their minimum amount in wagers rule all about? I can't find anything on their website about this. I have not used my free withdrawal for this month yet. Please advise, thanks.

  2. #2
    thespeculator
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    ask them a simple question and you will get legal document size response, eventually you will get the answer

  3. #3
    vega007
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    Thanks, I did email them, waiting for a response.

  4. #4
    Raven66
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    I haven't withdrew yet with Pinnacle.....

    Let me know how it goes......

  5. #5
    sinkhole
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    u have to wager what u deposited
    depsit $1000 and wager $1000

  6. #6
    Raven66
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    Quote Originally Posted by sinkhole View Post
    u have to wager what u deposited
    depsit $1000 and wager $1000

    So just say you deposit $20.....you place a bet for $5, you make $500, you want to cash out $400, you can't?

  7. #7
    vega007
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    Dear Sir,

    We do not have a set amount that must be wagered.
    Each case is reviewed individually for a variety of factors. We believe this is a fairer method then setting a certain percent of the deposit. The reason for this is that a percent of a deposit of $200 for a client who wagers $5 is very different from a deposit of $5,000 for a client who wagers $500 per wager.
    Kind regards,
    Customer Service Department
    Pinnacle Sports

  8. #8
    sinkhole
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    Quote Originally Posted by Raven66 View Post
    So just say you deposit $20.....you place a bet for $5, you make $500, you want to cash out $400, you can't?
    no u have to bet $15 more before u can take out any money
    I had $2000 that I had bet trough in my account and deposited $1000 and didnt make a bet and about an hour late I tried to withdraw $300 and they said I had to bet $1000 before.
    But they are the best bookie

  9. #9
    Chuck Sims
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    sinkhole, are you saying Pinnacle feezes all money for withdraw if you make a deposit? I would think only the last deposit would be held, not your entire account balance.

  10. #10
    sinkhole
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    that is what I thought also
    I don't remember exactly how much money I had in my account but lets say it was $1500 that I had wagered trough many times and then I made a deposit of $1000 and don't make any bets and 60minutes later I wanted to withdraw $300 beacuse I had no money in my moneybookers account and pinnacle pays out fast but they said I had to wager $1000 before I could take out anything or I had to pay fees
    Points Awarded:

    Chuck Sims gave sinkhole 1 SBR Point(s) for this post.


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