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info: You are now chatting with 'Biagio'
Biagio: Welcome to our GoldBet live chat service! How may I help you?
joao: why my bet xxx-xxxxxxx4BNP8 have one match void
joao: ?
Biagio: hold on please
Biagio: your bet will be update after the events will end
joao: did you read what i said?
joao: there is one Void
joao: for absolutely no reason
Biagio: sorry but i cannot see any void on it
Biagio: the bet is placed
Biagio: still not closed
joao: omg
joao: its a multiple
joao: open it
joao: each match
Biagio: Mr Joao
Biagio: 1 event
Biagio: has finished
Biagio: excatly willims - halep
Biagio: the other are unset
Biagio: ok?
joao: how many selections do you see?
Biagio: 3 events
Biagio: the bet is of 37€
Biagio: is that right?
joao: yes
joao: williams won
Biagio: ok
Biagio: so the bet is still unset
Biagio: ok
Biagio: but we have to wait for the other event
joao: of course, but i checked here and one match says void
joao: as i already explained
joao: for no reasin
Biagio: no sir
joao: reason
Biagio: will be update after the last match do not worry
joao: so, tell me what you see.
Biagio: nothing
joao: so, how can you tell me its fine
Biagio: you have to wait Sir
joao: if you are not checking
Biagio: the last match
joao: whats the last match?
Biagio: Might i help you with anything else
Biagio: Serbian
joao: yes
Biagio: Belgrade-Smederevo
joao: yes
Biagio: ok then
Biagio: will be update after that match
joao: whats the outcome for this match now?
joao: here i see void
Biagio: nothing is wrong
Biagio: you have to wait
Biagio: after the match if you have still problem contact us
joao: Mr. Biagio, I'm explaining the situation for you, and you still telling me everything is fine.
Biagio: I am explaining to you Sir the situation
Biagio: and there is nothing wrong
joao: If Belgrade wins(as I selected) and I don't receive the full money, you gonna put in my account anyway. Do you accept that?
Biagio: Sir . i have understood the situation
joao: If Belgrade wins(as I selected) and I don't receive the full money, you gonna put in my account anyway. Do you accept that?
Biagio: may be is just an error
Biagio: but the match is going to start later
Biagio: so if you havestill the problem
Biagio: contact us
Biagio: and we will see how to solve the case
joao: no... we wont see... we are seeing it right now
joao: and i want you to confirm NOW
joao: If Belgrade wins(as I selected) and I don't receive the full money, you gonna put in my account anyway. Do you accept that?
Biagio: yes i confirm
Biagio: it
Biagio: ok?
joao: ok
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joao: bye
Biagio: Thank you for chatting with us, goodbye! |