1. #1
    Iwus1103
    Iwus1103's Avatar Become A Pro!
    Join Date: 03-26-09
    Posts: 53

    TIPICO is not paying out the bonus

    I have registered at Tipico and after I deposited 100eur I got a bonus. I have placed bets and rolled over 602eur. After I requested withdrawal, this was cancelled and the bonus was debited from my account. I think this is just one of many other bookies which are not behaving very politely to their customers. I have fulfilled the T&C!!!
    Last edited by SBR Jonelyn; 08-19-15 at 01:51 PM. Reason: image does not exist

  2. #2
    AimingHigh
    AimingHigh's Avatar Become A Pro!
    Join Date: 06-12-09
    Posts: 670

    What country are you from?

    There were a lot of users from the UK complaining of the identical thing in this recent thread:
    I'd guess you could complain to the LGA, though I doubt it would have much effect. From that thread, it looks like complaints to Tipico directly achieved nothing.
    Last edited by SBR Jonelyn; 08-19-15 at 01:50 PM. Reason: link does not work

  3. #3
    Iwus1103
    Iwus1103's Avatar Become A Pro!
    Join Date: 03-26-09
    Posts: 53

    I am from Slovakia. Thatīs far away from UK :-( I donīt understand it. I thinks they just see, they are not able to continue to payout the bonus so they just took it away. I think, itīs theft

  4. #4
    Chopsticks
    Chopsticks's Avatar Become A Pro!
    Join Date: 06-30-09
    Posts: 1,057

    Quote Originally Posted by Tipico terms
    This offer is only valid for residents from following countries: Germany, Austria, Switzerland, Liechtenstein, The Netherlands, Belgium, Luxembourg, France, Spain, Italy, Denmark, Sweden, Norway and Finland
    Unless your country is mentioned above you are not entitled to a bonus according to tipico.


  5. #5
    Iwus1103
    Iwus1103's Avatar Become A Pro!
    Join Date: 03-26-09
    Posts: 53

    Yes, but this condition was changed only after I fulfilled the previous terms and conditions. They just gave me the bonus and then took it back. This cannot be made by a reliable bookie. I will avoid them in the future, as they do what they want to do.
    The good is the new experience I obtained

  6. #6
    Ganesh
    Ganesh's Avatar Become A Pro!
    Join Date: 05-10-09
    Posts: 284

    You are all right, but Tipico is a non serious bookie.

  7. #7
    Iwus1103
    Iwus1103's Avatar Become A Pro!
    Join Date: 03-26-09
    Posts: 53

    Yes, all the bookies were at the beginning non serious. When something is new you never know, what will happen later. There are always 2 options. It will be the serious bookie or will stay a non serious one.

  8. #8
    Iwus1103
    Iwus1103's Avatar Become A Pro!
    Join Date: 03-26-09
    Posts: 53

    I am sending my discussion with them. Really not very surprising, I would say, it made me disappointed. So here you are:

    ME: Good evening, I am very disappointed because you have stolen 100eur from my
    >
    > > account. You have changed the terms and conditions. Yes, you have the right to
    >
    > > do that. But it is not possible that this change can affect me, because I got
    >
    > > the bonus when other terms and conditions was valid. The changed terms and
    >
    > > conditions should be valid only for the future and not for the history. Really
    >
    > > very disappointed and will never get back to you. This is the way, how bookies
    >
    > > can lose their customers.

    TIPICO:


    Dear Ms XXX,
    >
    >
    >
    > we apologize for the very late reply.
    >
    >
    >
    > The withdrawal has been cancelled and the bonus has been debited from your
    >
    > account in relation to the terms and conditions valid at the time of your
    >
    > registration.
    >
    >
    >
    > Tipico reserves the rights to review players account at any time and to revise
    >
    > the granted bonuses according to our Terms and Conditions.
    >
    >
    >
    > Please note the following point of our Terms and Conditions:
    >
    > "Whether or not the bonus is paid is at Tipico's discretion. Customers who use
    >
    > more than one account will not be credited with a bonus. The bonus is intended
    >
    > exclusively for the accounts of amateur players and is only granted to such
    >
    > players accordingly. Professional players and player syndicates, player
    >
    > communities and multiple applications will not be awarded a bonus. The bonus
    >
    > can not be used in connection with other opening offers either. In this
    >
    > respect, Tipico's decision is final and is not negotiable. If there should be
    >
    > any suspicion of one of the conditions of this offer being breached or
    >
    > customers placing bets that guarantee a win no matter the outcome of the bet
    >
    > on account of a paying-in bonus, free bets, improved winning payments or any
    >
    > other special offer, Tipico reserves the right to demand the offer bonus back,
    >
    > correct or cancel bets placed, refuse to make payments and close accounts."


    ME: But I am not a professional player. I havenīt broken any of the rules that was
    > valid at the time I got the bonus. I think, you havenīt any reason to take the
    > bonus away from my account. At sbr, there is a forum, where players are
    > stating, that they also lost the bonus. You are liars and I will never get
    > back to you, as you are not behaving as a serious bookie which would never
    > took the bonus back after the fulfilling of the terms and conditions.


    TIPICO:
    Dear Ms XXX,

    Please note the following point in our bonus conditions:
    "Tipico's decision is final and is not negotiable."

    Thank you for your understanding.

    FROM THAT ONE MESSAGE I SEE, HOW TRICKY ONE SPORTSBOOK CAN BE. YAH!

Top