1. 05-13-13 03:45 PM #1
    Majman
    Majman's Avatar Become A Pro!
    Join Date: 05-27-10
    Posts: 149
    Betpoints: 0

    BETDSI customer service tip

    The customer service at BETDSI can be pretty darned atrocious at times. However, if any of you run into any issues, I'd suggest that you ask to deal with Todd. This guy is a miracle worker who has solved many problems for me very quickly that others over there are challenged by.
    Reply With Quote Reply With Quote
  2. 05-14-13 08:57 AM #2
    Majman
    Majman's Avatar Become A Pro!
    Join Date: 05-27-10
    Posts: 149
    Betpoints: 0

    Tried to make a deposit today on DSI and they insist on asking a thousand questions, when the answers are ALWAYS the same. These aren't security questions. I don't have the time any longer for all of these unnecessary questions. Their loss. I get to save my money. Awful customer service. As mentioned previously, Todd would just look up my account and see how I deposit every single time. The others have no clue.
    Reply With Quote Reply With Quote
  3. 05-14-13 11:50 AM #3
    ethandavis2
    ethandavis2's Avatar Become A Pro!
    Join Date: 12-24-08
    Posts: 307
    Betpoints: 1964

    got a payout in 48 hours. thats all that matters to me
    Reply With Quote Reply With Quote
  4. 05-14-13 01:46 PM #4
    Majman
    Majman's Avatar Become A Pro!
    Join Date: 05-27-10
    Posts: 149
    Betpoints: 0

    You must have a lot of time on your hands to sit through their long, unnecessary q & a session when depositing. Other sites have it automated to provide the information that you would need and it takes about 20 seconds. DSI's instruction page gives incorrect directions. Try emailing them for the deposit info needed to deposit like the site specifies. They won't reply and they won't change their direction page to reflect the current process. Shoddy operation.
    Reply With Quote Reply With Quote
  5. 05-14-13 03:58 PM #5
    bobbywaves
    bobbywaves's Avatar Become A Pro!
    Join Date: 05-06-08
    Posts: 13,278
    Betpoints: 960

    The deposit & withdrawal process is quick & painless when you use their dc. Get with the times, P2P is old school.
    Reply With Quote Reply With Quote
  6. 05-14-13 04:32 PM #6
    ethandavis2
    ethandavis2's Avatar Become A Pro!
    Join Date: 12-24-08
    Posts: 307
    Betpoints: 1964

    Quote Originally Posted by bobbywaves View Post
    The deposit & withdrawal process is quick & painless when you use their dc. Get with the times, P2P is old school.
    Agreed. takes 25 secs
    Reply With Quote Reply With Quote
  7. 05-14-13 05:57 PM #7
    caveira
    caveira's Avatar Become A Pro!
    Join Date: 08-07-11
    Posts: 532
    Betpoints: 1004

    At least, they have fast payouts...
    Reply With Quote Reply With Quote
  8. 05-21-13 09:29 AM #8
    milank
    milank's Avatar Become A Pro!
    Join Date: 05-19-13
    Posts: 39
    Betpoints: 216

    they are not fast ,i wait 10 days for neteller withdrawal also thay asked for reason why i wd
    Reply With Quote Reply With Quote
  9. 05-21-13 10:04 AM #9
    Tgordon777
    Tgordon777's Avatar Become A Pro!
    Join Date: 05-09-11
    Posts: 525
    Betpoints: 3

    been waiting 5 days for a withdrawal and they keep saying it will be ready "tomorrow" but its not, feel like im getting the run around.
    Reply With Quote Reply With Quote
  10. 05-31-13 02:05 AM #10
    orangeman51
    orangeman51's Avatar Become A Pro!
    Join Date: 03-19-10
    Posts: 151
    Betpoints: 751

    Quote Originally Posted by caveira View Post
    At least, they have fast payouts...
    hahahahahahahahahaha. good one.
    Reply With Quote Reply With Quote
  11. 05-31-13 06:30 AM #11
    combination lock
    combination lock's Avatar Become A Pro!
    Join Date: 01-08-13
    Posts: 193
    Betpoints: 470

    Quote Originally Posted by milank View Post
    they are not fast ,i wait 10 days for neteller withdrawal also thay asked for reason why i wd
    Lol like its a return at Wal-Mart. ... unreal
    Reply With Quote Reply With Quote
  12. 06-01-13 06:56 AM #12
    Kelloggs
    Fancy a sausage, russia ?
    Kelloggs's Avatar Become A Pro!
    Join Date: 06-14-08
    Posts: 958
    Betpoints: 3393

    And how do you contact Todd ?

    Asked for a payout 22. may, and have not heard anything and several mails to payouts@betdsi.eu or cos@betdsi.com has not resulted in any feedback or money........A+ bookmaker
    Reply With Quote Reply With Quote
Top
« Previous Thread | Sportsbooks & The Industry | Next Thread »