1. #1
    Shtruci
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    Join Date: 05-12-13
    Posts: 4
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    Problem with Spanish site luckia.es

    Hello.I registered with the website luckia.es a few days ago and made a few deposits worth 500 euros.Today I made a withdrawal request for 200 euros and received email that according to the Spanish law they do not accept Bulgarian players.However they do accept my deposits.So what can I do in this situation.Can I get my deposits back?

  2. #2
    Uga
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    Join Date: 10-12-11
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    Yes, you should be able to get your deposits back. Quite standard whenever the bookie can't even manage to refuse your deposits...

  3. #3
    Shtruci
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    Join Date: 05-12-13
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    It is strange, because when I made registration there was an option to choose my country.It is incorrect to let me register and deposit, but not to let me withdraw!they responded fast to other questions I had, but I have no answer on the email in which I demand my deposits back.I guess I"ll wait for answer till tomorrow and make complain in sbr if I don't get my deposits back!

  4. #4
    Shtruci
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    After contacting SBR they told me that I'm definetely in my right to get my deposits back.Luckia.es on the other side are still quiet.Today they told me that there is a holiday in Spain and the bank departament is not working.

  5. #5
    Uga
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    Quote Originally Posted by Shtruci View Post
    Today they told me that there is a holiday in Spain and the bank department is not working.
    Be aware there's no public (national or regional) holiday in Spain today.

  6. #6
    juanluis
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    Join Date: 06-13-10
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    Hi, i am from Spain, and today it is holiday , but only in Madrid, our capital, where its office it is. I am waiting too for a withdrawl. I hope there will be noproblem.

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