1. 04-11-13 05:39 PM #1
    Bass386
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    geobet.com stolen my winnigs and bonus

    Hey,
    I have an account by geobet.com since two months. I've paid in 800 Euro and I claimed the 200 Euro bonus. I win some money and so my balance was 1910 Euros. Now they changed the software plattform and they stolen my winnings and the bonus. Now I have only 800 Euro in my account.

    What can I make and has somebody the same problem?

    ( Sorry for my bad english )
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  2. 04-14-13 12:55 PM #2
    GEObet Sports
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    Hi,

    I apologise for the inconvenience that you experienced with respect to the change onto GEObet's new gaming platform. Your account balance was restored to 1910 EUR on April 12. Please email me at adam@geobet.com if you have any additional questions or concerns.

    Thanks!
    - Adam
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  3. 04-14-13 05:32 PM #3
    BaggioFan
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    hey, geobet sports. i wonder why you switched to new platform? it looks awful and i liked oddsmatrix
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  4. 04-14-13 08:50 PM #4
    Bass386
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    It is all okay with my account balance and geobet. Adam from Geobet help me very fast Good support from geobet
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  5. 04-14-13 09:11 PM #5
    Bass386
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    Quote Originally Posted by BaggioFan View Post
    hey, geobet sports. i wonder why you switched to new platform? it looks awful and i liked oddsmatrix
    I think it will be tain?! But GEObet Sports can say more about it.
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  6. 04-14-13 10:11 PM #6
    GEObet Sports
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    There are many reasons why we chose to migrate onto the new platform.

    These include a mobile-optimized HTML5 Sportsbook, which features the industry’s best selection of live betting. Mobile users can get into the action wherever they are.

    More flexibility with bonusing, and the ability to provide better initial deposit bonus options.

    The next phase will also include Play‘n Go Casino games, an instant Poker product and an amazing mobile Casino experience.
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  7. 04-14-13 10:25 PM #7
    CaptainOmar111
    On My Way To Earn $1,000
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    @GEObets - do you accept members from Egypt ???

    If yes , Do you accept the Egyptian ( Arabic ) Documents ?
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  8. 04-15-13 09:59 AM #8
    GEObet Sports
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    Hi Bass386, Thank you for contacting our Customer Service team, I am happy that we resolved your problem efficiently and I hope
    you connect with Customer Service again if you have any other issues. It's been our pleasure serving you.

    CaptainOmar111, Please contact our Customer Service at support@geobet.com as they will be happy to assist you with your query. Thanks!
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  9. 04-18-13 07:38 AM #9
    mrfancy
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    How does the bonus work? I see a 100% deposit bonus so I'm tempted to sign up. Anyone know what the maximum is and or what the terms and conditions are?
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  10. 04-18-13 10:13 AM #10
    Kelloggs
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    Quote Originally Posted by mrfancy View Post
    How does the bonus work? I see a 100% deposit bonus so I'm tempted to sign up. Anyone know what the maximum is and or what the terms and conditions are?
    You could click on "Terms and conditions" on the website
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  11. 04-20-13 06:46 AM #11
    zorroo1967
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    problem login from bosnia
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  12. 04-21-13 12:20 PM #12
    pigmo1
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    Problem login from Poland, email support no answer
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  13. 04-21-13 03:12 PM #13
    caveira
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    Nice to see they are here...
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  14. 04-26-13 07:47 PM #14
    GEObet Sports
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    GEObettors from Bosnia and Poland please email me directly. Customer Support can not identify you from your SBR handles. adam@geobet.com
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