1. #1
    chance
    chance's Avatar Become A Pro!
    Join Date: 06-16-08
    Posts: 682
    Betpoints: 833

    betphoenix online chat service?????

    Is it just me or is this pretty useless customer service????



    Alexas: Hi
    Customer: Can I get some rugby bets settled. They were under Miscellaneous-Rugby Futures. Here is a link to the result http://www.planetrugby.com/story/0,2...553795,00.html
    Alexas: your will have to call in for that
    Customer: Why can't you just tell the people who grade bets?
    Alexas: nope you will need to call in for that wagering 1888-238
    Alexas: 8018

  2. #2
    RJbetphoenix
    RJbetphoenix's Avatar Become A Pro!
    Join Date: 01-07-09
    Posts: 170

    I will handle...1 sec.

  3. #3
    Reload
    Winning Aint Easy
    Reload's Avatar SBR PRO
    Join Date: 03-23-08
    Posts: 12,184
    Betpoints: 14852

    Their live chat was good the couple of times I used it.

  4. #4
    CollegePro
    CollegePro's Avatar Become A Pro!
    Join Date: 02-23-09
    Posts: 4,006

    I used to like betphoenix...but they suck now IMO. I had horrible customer service experience and they were running special promotion where players can email them the bonus we wish to get in the other forum. And if they can not offer the bonus the players wants, then they supposed to email customers back we what they think is comaprable bonus offer. So I emailed the offer to betphoenix and no reply back. Other memebers at the other forum had same issue so Richard from betpheonix ask to send the offer to him directly again. So I sent him the offer and no reply again.

  5. #5
    316316
    316316's Avatar Become A Pro!
    Join Date: 10-31-08
    Posts: 395

    haha.. if bad customer service.. well change bookies already.....

  6. #6
    CollegePro
    CollegePro's Avatar Become A Pro!
    Join Date: 02-23-09
    Posts: 4,006

    already did.... not using them anymore

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