[Quagmire27]

ok, i try to deposit @5dimes like many times before, the **** option is missing like many times before, i chat with them they reinstate it, and so on... this time they tell me it is not available until saturday... me: really are you fookin kidding me. them: hold on.... Tony is chatting, some average friendly chatter, i say if this is not fixed sooner, i go to bovada and do not return, his response, you are done here. my reply, fair enough, have a nice day. his reply. i don't wish the same for you.

wtf Tony, really! just say ok or something like that if you are not man enough to wish me a nice day in return ???????????????

we have done well over 10k in business and are so close to even i can't figure it, why you wanna be like that.

anyway, my reply to crazy Tony: lol, really, i hope all your children die soon. then: any future children you have shall be born retarded. etc...

These are not statements i easily make, somebody was way out of line to receive them.

So, why is 5dimes run by this rudely aggressive boss listed as A+ ?

Does customer service mean nothing in grading ?

Sure Tony can provide the chat logs, i don't save that kind of shit because i have a life.

5dimes is a great book for smaller players, but the customer service funneling to crazy Tony should knock them down to at least a B. If you want SBR ratings to carry any serious weight.

anyway, fook you Tony

Vallejo bitch, send your boys, come get some.

[stevex]

Okay? You do realize that there are ten other books you can deposit at using that same method and it will go through like clockwork right?

Is 5Dimes the only sportsbook available to us?

[Quagmire27]

no, but it is the only book i used, my time is limited, i bet games i am watching or will watch mostly for fun, hobby, this is not my job, my question to SBR is about rating 5dimes as A+ when their chat intrusive leader Tony will rudely trash a long time fair player ? SBR your stance on this ?

[Quagmire27]

Indeed, awesome payout times lately, less that 3 days to Cali, no argument there, but customer service routinely funneling calls to a madman is not an A+ business. i've talked to Tony several times, and have been careful because i could feel his instability, finally i thought, fook him, i'll tell him the truth, he is their A+ leader...

[Quagmire27]

SBR, how many reports do you have of the 5Dimes boss behaving like a child, must be over 100, let us assume a little less than 50% are true, is this what you give an A+ rating ? How much cash does it take to bump that grade ?

I've chatted with Tony about 10 times, every single time I could sense the rude bratty entitled child in him about to come out... I always appeased him, my bad, i'm sorry, etc... i had too much money in his book at those times, finally i speak truth. not even close to A+ customer service, customer service is C at best, so overall can't be A+, SBR ?

[Quagmire27]

anyway, doubt i'll hear from SBR, to busy wakin it with them greased palms....

my final take.

5 dimes is a great reliable book for small >500 players, payouts A+, but you are better off never questioning their customer service folks, if you do at the wrong time, you get Tony, and he only wants conflict or to show he is superior, spoiled child barely grown, rarely ends well F.

your move Tony, you know where i am, i would love to fist fight you, i'm only 5'11" 180 pounds, so i don't see an issue there... let me know by SBR PM

[Untied]

Tony Tony Tony has done it again

Feels Good

[Quagmire27]

Feels Good

fooker

[BranchDavidian]

ok, i try to deposit @5dimes like many times before, the **** option is missing like many times before, i chat with them they reinstate it, and so on... this time they tell me it is not available until saturday... me: really are you fookin kidding me. them: hold on.... Tony is chatting, some average friendly chatter, i say if this is not fixed sooner, i go to bovada and do not return, his response, you are done here. my reply, fair enough, have a nice day. his reply. i don't wish the same for you.

wtf Tony, really! just say ok or something like that if you are not man enough to wish me a nice day in return ???????????????

we have done well over 10k in business and are so close to even i can't figure it, why you wanna be like that.

anyway, my reply to crazy Tony: lol, really, i hope all your children die soon. then: any future children you have shall be born retarded. etc...

These are not statements i easily make, somebody was way out of line to receive them.

So, why is 5dimes run by this rudely aggressive boss listed as A+ ?

Does customer service mean nothing in grading ?

Sure Tony can provide the chat logs, i don't save that kind of shit because i have a life.

5dimes is a great book for smaller players, but the customer service funneling to crazy Tony should knock them down to at least a B. If you want SBR ratings to carry any serious weight.

anyway, fook you Tony

Vallejo bitch, send your boys, come get some.

Let me see if I understand. You call customer service to complain that a certain deposit method is not working. This time it cannot be fixed immediately, as in the past, and you start to give the cs rep an earful because you find this inconvenient. The cs rep realizes that he is not going to be able to make you happy and turns you over to Tony. You THREATEN Tony with leaving if he does not immediately fix this processor problem ( which he obviously can't fix until Saturday ). Tony shows you exactly how scared he is of your threat ---- and now your feelings are hurt? And you think SBR should salve your feelings by downgrading 5dimes because you choose to pick a fight!
I have chatted with Tony several times also without any problems. I have seen the chat logs of posters that come here to complain of Tony's tough guy talk. But, I have yet to see where Tony gets tough before the poster has already made an ass out of himself, as you did.

[Microphone]

anyway, my reply to crazy Tony: lol, really, i hope all your children die soon. then: any future children you have shall be born retarded. etc...

These are not statements i easily make, somebody was way out of line to receive them.

What is with you jokers that wish cancer on someone in another thread and this "wish" above? Unbelievable.

[Fitz030808]

You wish death on his children? What are you 5? Yeah Tony can be brutal but I can't imagine what you said to the CS rep before Tony started chatting. Of course you don't have the chat log...

[senseionline]

i think op is the one that gone crazy

[onemoregoal]

Wouldnt happen in the euro books........ Ridiculous behavior, ban a player because he says he wont come back? lol are you joking?
He gets away with it because you dont have many options, you guys have to take it like little bitches.

Well done Tony, he seems to be the only person in business who gets away with treating customers like shit, impressive.
And yes I get the OP said his kids should die of cancer or whatever, but that was after he got banned.....

[horja1]

anyway, my reply to crazy Tony: lol, really, i hope all your children die soon. then: any future children you have shall be born retarded. etc...

These are not statements i easily make, somebody was way out of line to receive them.

Just a question: are you idiot?

"These are not statements i easily make" - Tony didn't steal money from you, you are not talking about him closing your account and not paying back your money ... basically he did nothing wrong here except not wishing you a good day and you wish him " i hope all your children die soon"?

Maybe you should read your post again, and if you still think everything you did was right you might want to see a doctor (maybe one that can give you some really powerfull drugs).

[horja1]

Wouldnt happen in the euro books........ Ridiculous behavior, ban a player because he says he wont come back? lol are you joking?
He gets away with it because you dont have many options, you guys have to take it like little bitches.

Well done Tony, he seems to be the only person in business who gets away with treating customers like shit, impressive.
And yes I get the OP said his kids should die of cancer or whatever, but that was after he got banned.....

so after seing the OP's post you really think he is telling us everything? if he wished Tony such nice things it is very possbile that he started doing that with the CS agent first (I think his "really are you fookin kidding me" is just a very short version of what he actully "wished" to the CS agent).

[djefferis]

Why has the OP had a need to speak with Tony so many damn times??

Granted CS sucks there...like most CR operations when you call at non peak times and get a second team crew member...but what does speaking with the head Guy do for you...aside make you feel important.

Dealt there for years, talked to him mabeye 2-3 times, one time I ask for him..other he was offered to me.

When McDonalds screws up your happy meal-do you call and ask to speak with the CEO...no, just talk to the freaking shift manager. This obsession with Tony is hysterical, no wonder the guy gets tired of this shit.

[burgaweddie]

Been a customer of 5 dimes for some time, never had any problems. When you threaten someone , hell you get what ubdeserve. Hope you have fun at Bovada

[shari91]

"Tony is chatting, some average friendly chatter, i say if this is not fixed sooner, i go to bovada and do not return, his response, you are done here."

You said yourself he was being nice to you and then you tried to drop the 'threat' of going elsewhere. You don't think he wants to take the cash you'll most likely lose anyway and would magically pull a processor out of his ass if he could?! Seriously man, piss off with this stuff. Somehow a certain segment of the population now believes the customer is truly always right even when they're not. Gen Y maybe??? And when silly threats fail, you resort to cancer slurs and wishing death on his kids and expect anyone here to sympathise with you? Good luck with that. Unfortunately you're not the first who's stooped so low with Tony and won't be the last ... but rest assured the end result is always the same: You're the one who looks like a dick, especially on a long wknd when a rational person expects things to be delayed. GL to you now that you've lost 5Dimes as an out for being a wanker.

[Carseller4]

"Tony is chatting, some average friendly chatter, i say if this is not fixed sooner, i go to bovada and do not return, his response, you are done here."

You said yourself he was being nice to you and then you tried to drop the 'threat' of going elsewhere. You don't think he wants to take the cash you'll most likely lose anyway and would magically pull a processor out of his ass if he could?! Seriously man, piss off with this stuff. Somehow a certain segment of the population now believes the customer is truly always right even when they're not. Gen Y maybe??? And when silly threats fail, you resort to cancer slurs and wishing death on his kids and expect anyone here to sympathise with you? Good luck with that. Unfortunately you're not the first who's stooped so low with Tony and won't be the last ... but rest assured the end result is always the same: You're the one who looks like a dick, especially on a long wknd when a rational person expects things to be delayed. GL to you now that you've lost 5Dimes as an out for being a wanker.

Good to see Shari responding to controversy.

[the_orangekat]

Tony is chatting, some average friendly chatter

Now there's the lie! It's never average friendly chatter with Tony the Tiger. The man straight eats your young and it's usually after you mess with his CS rep or himself. If Tony was in chat, there was already Big Trouble in Little China.

Tony's like the sportbook equivalent of a closer in baseball and I mean Mariano Rivera, not Jose Veras. He comes into chat, skull-f--ks you in both eyes then sits on your face.

[djefferis]

The "I'll take my business to Bovada" comment says all you need to know about the OP in my opinion.

Comparing 5d to Bovada is like comparing a Ferrari to a Camaro..both are sports cars with Latin names...and that's about where the comparisons end. One is worth 40x more than the other...just as 5D blows away Bovada..limits, speed of processing and selection.

BTW- 10k in business to 5d is a non peak time 15 minutes worth of business...10k worth of bets walking isn't hurting anyone's feelings there...assuming you win a few.

[relaaxx]

haven't seen a thread here in quite a while,about tony, that I did not think the op was in the wrong. i had the pleasure of a couple of chats with tony and they were normal question and answers, no drama. my initial feelings about tony,because of that GOD statement and thread, was wrong. I now think he is fair. everyone at sportsbook forums knows tony's reputation. if you want to use 5dimes, don't start any shit. don't take any shots. it will not be tolerated. act responsible-play-win-get paid . and if you get him pissed you are out, but still paid.

[James D]

Quagmire,

I have read many posts in this forum about Tony being a jerk. I have to ask you why do you engage him? You say in your post you have done 10k in business with him and are pretty much even. So that means you are not a priority to Tony or 5dimes. You then say you have spoken to Tony ABOUT TEN TIMES. Why would you have to speak to him TEN TIMES?? You think he wants to spend all day talking to the average client? I have had the same local for years, I bet more then 10k on just about any weekend and I talked to the boss one time, to get a limit raised when I was steaming. LOL

The customer needs 5dimes more then 5dimes needs the customer. Tony doesn't give a SH*T about public relations and does not in any way have a "the customer is always right type mentality". Since these facts are obvious why engage him? Why threaten to got to Bovada? Why do any of it? I see you are at least somewhat upset about being cutoff by 5dimes or you would not have started this thread. Do you think Tony cares at all?

[boondoggle]

if you play with monkeys, expect monkey behavior.

[5mike5]

u act like a 2yr old get treated like 1

[lentel]

Tony is chatting, some average friendly chatter

Now there's the lie! It's never average friendly chatter with Tony the Tiger. The man straight eats your young and it's usually after you mess with his CS rep or himself. If Tony was in chat, there was already Big Trouble in Little China.

Tony's like the sportbook equivalent of a closer in baseball and I mean Mariano Rivera, not Jose Veras. He comes into chat, skull-f--ks you in both eyes then sits on your face.

LOL great analogy