I play live baccarat at Ladbrokes. When I joined them, my account had been immediately suspended while placing the first withdrawal request.
I was asked for identification documents like passport/drivers license, copy of front and back of my CC, bank statement or other utility bill. So, I sent all the requested documents the very same day.
My account was reinstated in a couple of days, and I started playing. I played small bets... Won sometimes. Withdrawals were fine.
I started accumulating my winnings in my Ladbrokes account and started betting max amount I.e. £30,000 / bet.
I made like £600,000 in 2 days. I called the customer support for a withdrawal. They said they'll do the needful and inform the banking team.
In a few hours time, I wasn't able to login into my account. I called them andi was said that they are investigating my account and will reply at the soonest.
I received an email after few days saying my account has been suspended due to suspicious activity. And it cannot reinstated. I am tired of convincing them, emailing them. It has been over a month, and now they've stopped replying.
I started from depositing £10 into my account. Slowly and steadily, patiently...I reached £600,000. And what do I see... All efforts turned futile.
It's a strong advice to players... AVOID LADBROKES. After reading numerous complaints from other player like mine, considering withdrawals, restrictions, etc., I strongly advice. It'll be a complete waste of time/money/hopes