1. #1
    cubfan2121
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    Tony from 5 dimes

    what do you guys make of this?

    You are now chatting with 'Betty'
    Betty: Welcome to our online Customer Service! How may I assist you today?
    5d1790594: Hi i would like to have my account reopened. It was closed by an unruly supervisor who thought i was out of line.
    5d1790594: i apologized for my remarks and am truly sorry
    5d1790594: please speak with a different supervisor and have my account reopened
    Betty: if you insulted someone, you need to talk to Tony
    5d1790594: sure
    5d1790594: please transfer
    Please wait while I transfer the chat to 'Tony'.
    You are not currently in a chat session.
    You are now chatting with 'Tony'
    5d1790594: thank you
    Tony: i'm the owner here moron
    Tony: you're gone
    Tony: even a phone call to god won't save you
    5d1790594: then how am i supposed to get money if i can access my account?
    5d1790594: once i get my money you can close the account
    Tony: we send you a ** for your balance
    5d1790594: so how do i access it if i cant sign in?
    Tony: you check back in 24-48 hours, and there will be a control number
    Tony: you'll never access it again
    Tony: its gone
    Tony: and so are you
    5d1790594: ok you made that clear
    Tony: good, then get the penetrate off my chat
    5d1790594: how do i access the control number?
    Tony: [14:26:10] Tony: you check back in 24-48 hours, and there will be a control number
    Tony: can you not read?
    5d1790594: yeah i can, dont understand how im supposed to access the site if i no longer have access to it
    Tony: you found your way to chat without an account
    Tony: you think you can remember the name of the website for 24-48 hours?
    Tony: or are you too stupid
    5d1790594: thats all you had to say
    Tony: maybe write it backwards on your forhead
    Tony: then look in the mirror
    5d1790594: its a shame you get off on this power trip, i actually like your betting site
    5d1790594: just didnt think your withdrawl policy was clear about getting a free withdrawl only on certain day only at a certain time
    Tony: i don't care
    Tony: you are no longer a client here
    5d1790594: but hey its your site and you make the rules and as long as i get my money i will take my action elsewhere
    5d1790594: so long bud
    Tony: spectacular
    5d1790594: so whats stopping me from opening up under a different name?
    5d1790594: different card
    5d1790594:
    Tony: if i catch you, i keep the money
    Tony: so test me on it
    5d1790594: ewwwwwwwwwww
    5d1790594: lol
    5d1790594: im sure the readers from the sports book review would love to read this chat
    5d1790594: tell you what, i will post, send you copy, and you can read the responses for yourself
    5d1790594: deal?
    Tony: i'm sure they would
    Tony: be sure to post what you said to my staff
    Tony: as i'm sure they'll enjoy what a man you are
    Tony: as wherever you post
    Tony: that will be added should you choose to leave it out
    Tony: big man, go make your post now

  2. #2
    horja1
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    5d1790594: i apologized for my remarks and am truly sorry
    where is the chat with your remarks?

  3. #3
    ElCartofor
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    So what did you said to the 5Dimes staff cubfan?

  4. #4
    5Dimes
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    5D1790594: hope all your loved ones die of cancer
    5D1790594: a long drawn out death
    5D1790594: then i hope you get stuck with all the hospital bills and they tell you that payments can only be made every 30 days on tuesdays
    5D1790594: nothing to say huh
    5D1790594: c u n t
    Gaby: Your account is closed
    5D1790594: meaning?
    Gaby: We will not be taking this kind of language or behavior from you
    Gaby: and you will have to talk to the General Manager in order to have it reopened
    info: Please wait while I transfer the chat to 'Tony'.
    info: You are now chatting with 'Tony'
    Tony: what the hell is your problem?
    5D1790594: your withdrawl policy is horshit
    5D1790594: very misleading
    5D1790594: your customer service is super slow
    5D1790594: wasting my time
    5D1790594: i am sorry for being offensive to your inept employee
    5D1790594: please reopen my account
    Tony: no
    Tony: account remains closed
    Tony: forever
    Tony: i don't tolerate trash like you
    Last edited by 5Dimes; 02-24-13 at 01:55 PM.
    Nomination(s):
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  5. #5
    horja1
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    well OP ... you deserve it ... and you are really stupid if you did that and now complain here

  6. #6
    Mikail
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    It's a wonder how people think that they can talk to others any ole way without repercussions. 5dimes/Tony did nothing wrong here.

  7. #7
    cubfan2121
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    Quote Originally Posted by horja1 View Post
    well OP ... you deserve it ... and you are really stupid if you did that and now complain here
    I wasn't complaining, was asking what to make of this. I admit I got irritated And frustrated and lashed out then apologized

  8. #8
    ElCartofor
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    cubfan, please dont get me wrong, I have read a lot of bad things about Tony and I am sure he did a lot of bad things, but this time the shame is on you. Be happy you are getting your money.

  9. #9
    horja1
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    Quote Originally Posted by cubfan2121 View Post
    I wasn't complaining, was asking what to make of this. I admit I got irritated And frustrated and lashed out then apologized
    Tony has the right to call you by your name (idiot, moron, etc) ... this is what I make of this.

  10. #10
    senseionline
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    buried if u dont care why do u even apologies

  11. #11
    cubfan2121
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    Thought it was. Little harsh to close my account and threaten to keep my money with no type of warning but like I said as long as I get money back I will take my action else where

  12. #12
    relaaxx
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    sounds more than fair. close the account, lucky it happened at a book that will still send you the money left in the account. as for tony - taking the time out of his day to even bother chatting with you - is commendable.

  13. #13
    Reload
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    A phone call to God won't save you? I thought Tony *was* God?

  14. #14
    boondoggle
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    I am not condoning OPs behavior but seriously....its chat on a computer.

    My next questions for OP--are you crushing 5dimes and are they just looking for ANY reason to boot you

    If you were down 10-20k...would they still kick you

  15. #15
    horja1
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    Quote Originally Posted by boondoggle View Post
    I am not condoning OPs behavior but seriously....its chat on a computer.
    it's a chat on the computer with your book's CS ... I am pretty sure that should always be a very serious conversation, since most of the time it is about your money

  16. #16
    downsouth
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    Tony of course went overboard with his response on chat(guy can't simply say, your gone, i'm not going to tolerate people talking to my employees like that). But definitely ship the OP packing. Classless trash at its finest. The guy on the other end is doing his job and whether you like there policies or not does not give you the right to rant like some hormoned up teenager whose parents grounded him. SHow some tact, class or civility. Hopefully you use this as a life lesson.

    And boondoggle, if he was crushing him they would just boot him or limit him, they really don't need any reason at all. They can just ship him his money and say i'm sorry sir but your action is no longer welcome here.
    Points Awarded:

    Mikeyanks23 gave downsouth 2 SBR Point(s) for this post.


  17. #17
    boondoggle
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    Quote Originally Posted by downsouth View Post

    And boondoggle, if he was crushing him they would just boot him or limit him, they really don't need any reason at all. They can just ship him his money and say i'm sorry sir but your action is no longer welcome here.
    If he was down 20k would they still boot him

  18. #18
    tto827
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    OP you are a genuine jack-ass plain and simple. Don't care how angry you are, you don't say that to someone.

  19. #19
    bubblebuttluv
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    Yeah, you deserved to get banned. Telling a customer service person, who is just doing her job, that she is a c.u.n.t. and you hope their loved ones die of cancer is a very stupid thing to say...especially to the people who are holding all your money. Try calling a local a oyster, you might just get f.u.c.k.e.d. up for it. Use your head.
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  20. #20
    Optional
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    Quote Originally Posted by 5Dimes View Post
    5D1790594: hope all your loved ones die of cancer
    5D1790594: a long drawn out death
    5D1790594: then i hope you get stuck with all the hospital bills and they tell you that payments can only be made every 30 days on tuesdays
    5D1790594: nothing to say huh
    5D1790594: c u n t
    Gaby: Your account is closed
    5D1790594: meaning?
    Gaby: We will not be taking this kind of language or behavior from you
    Gaby: and you will have to talk to the General Manager in order to have it reopened
    info: Please wait while I transfer the chat to 'Tony'.
    info: You are now chatting with 'Tony'
    Tony: what the hell is your problem?
    5D1790594: your withdrawl policy is horshit
    5D1790594: very misleading
    5D1790594: your customer service is super slow
    5D1790594: wasting my time
    5D1790594: i am sorry for being offensive to your inept employee
    5D1790594: please reopen my account
    Tony: no
    Tony: account remains closed
    Tony: forever
    Tony: i don't tolerate trash like you
    LOL, the internet generation who have only known being keyboard warriors. Not enough of them learn about repercussions via a good old fashioned punch in the nose when they go too far these days.

    This is the best bit for mine "It was closed by an unruly supervisor who thought i was out of line." What sort of flippen idiot would take that tack when 'apologizing' and asking for something.

  21. #21
    HeDidDisToHim
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    If I owned a business and you went off on one of my employees like that, you would no longer be welcome at my establishment either. You were an unruly scumbag and Tony treated you appropriately as such. I actually think I will head back to 5dimes due to this performance. Well done.

  22. #22
    cubfan2121
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    Quote Originally Posted by horja1 View Post
    Tony has the right to call you by your name (idiot, moron, etc) ... this is what I make of this.
    Not offended by the name calling, was just taken back that he can openly said " I will take your money"

  23. #23
    hugh613
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    Quote Originally Posted by cubfan2121 View Post
    Not offended by the name calling, was just taken back that he can openly said " I will take your money"
    And saying "hope all your loved ones die of cancer" is somehow acceptable? C'mon man...

  24. #24
    benandjerry
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    Quote Originally Posted by cubfan2121 View Post
    Not offended by the name calling, was just taken back that he can openly said " I will take your money"
    Did that happen though? As far as I can tell he only said he'll keep your money if you open an account under a false ID. As far as I know thats not specific to 5dimes, would expect that at all books. Would expect it at finicial institutions such as paypal as well...

  25. #25
    James D
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    From some of the Tony chats I have read in SBR it sounds like you got off easy. I a surprised he didn't tax you a few hundred and give it to the lady you abused. Just take it as a lesson learned OP, you are not the victim here. Some woman who probably makes 8 bucks an hour who you abused is the victim here.

  26. #26
    bobbywaves
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    Quote Originally Posted by cubfan2121 View Post
    Not offended by the name calling, was just taken back that he can openly said " I will take your money"
    Tony said you're getting paid. Obviously he'll keep your $, if you're stupid enough to open another account.

  27. #27
    cubfan2121
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    Quote Originally Posted by hugh613 View Post
    And saying "hope all your loved ones die of cancer" is somehow acceptable? C'mon man...
    It's not never said it was.
    I apologized after and it was too late
    So I pay the consequence
    That's fine but it seems like everyone here is ok with tony outright saying " I will keep ur money" on the sheer principle of "because I can"

    Scary stuff

  28. #28
    boondoggle
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    @cubfan2121

    How much are you up on 5dimes?

  29. #29
    edawg
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    As long as you are paid there is no reason for complaints. Tony can be harsh but he has the right to refuse your action for insulting staff!

  30. #30
    cubfan2121
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    [QUOTE=HeDidDisToHim;17913810]If I owned a business and you went off on one of my employees like that, you would no longer be welcome at my establishment either. You were an unruly scumbag and Tony treated you appropriately as such. I actually think I will head back to 5dimes due to this performance. Well

    Hope you win a lot of money

    See
    I can be a nice guy
    Good luck to you

  31. #31
    bobbywaves
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    Quote Originally Posted by cubfan2121 View Post
    It's not never said it was.
    I apologized after and it was too late
    So I pay the consequence
    That's fine but it seems like everyone here is ok with tony outright saying " I will keep ur money" on the sheer principle of "because I can"

    Scary stuff
    Everyone is ok with it because you are getting paid, he will ONLY keep your $ on the sheer principle of opening another account. Not sure why you don't comprehend this.

  32. #32
    downsouth
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    Quote Originally Posted by cubfan2121 View Post
    It's not never said it was.
    I apologized after and it was too late
    So I pay the consequence
    That's fine but it seems like everyone here is ok with tony outright saying " I will keep ur money" on the sheer principle of "because I can"

    Scary stuff
    Where did he say I will keep your money "because I can". Maybe I missed it but looks like the only time he mentioned keeping your money was when you inquired about committing fraud. He said you were no longer welcome at his site and you stated what if you snuck in by using a different ID. Basically fits the definition of fraud.

  33. #33
    Cuse4tw
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    some of the stuff I read on sbr, i just cant believe is real.

    dude complains about tony after wishing cancer on peoples families and not just that but also the medical bills

    what a jabroni

  34. #34
    cubfan2121
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    Quote Originally Posted by boondoggle View Post
    @cubfan2121


    How much are you up on 5dimes?
    Its not life changing
    Couple hundred

  35. #35
    onemoregoal
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    I have Gods number if you want to try...

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