[seljak]

30.12 I have placed live bet on Portugal cup match Estoril -Porto.My bet was Estoril over 0,5 50e on 1.90.My bet was accepted and on my account was 0,00e. FT was 2:2
But my winning is not recognized.I use live chat to see what is problem with my bet and I need help from this forum



[03:46:23] srkile: Hi...I have wait for my bet to be recognized many days...but I see still is not.Why is my bet void can you tell me please?I have won my bet.
[03:47:37] Nikolay(ny)(pit): Hello Please specify the number of bets.
[03:49:06] srkile:
[03:49:25] srkile: canceled now see...why?
[03:50:00] Nikolay(ny)(pit): This rate has been canceled and returned to your account
[03:50:19] srkile: yes I see but why
[03:51:20] Nikolay(ny)(pit): At the time of rate coefficients were not correct, this rate has been canceled.
[03:51:53] srkile: I must check that
[03:55:51] srkile: That was Portugal cup match Estoril Porto
[03:56:10] srkile: I have played Estoril to score over 0,5
[03:57:03] srkile: Odds for Estoril win before match was 9.00 on Rubet
[03:57:24] Nikolay(ny)(pit): Your bid early in the match on total goals over 0.5, and this is a mistake, and that it was canceled.
[03:57:52] srkile: So how Estoril to score 1.90 can be bad odds?
[03:58:21] srkile: I don't understand?
[03:58:43] srkile: what I have do wrong?
[03:59:57] Nikolay(ny)(pit): Your bid is the fact that the two teams to score more than 0.5 goals, and it is a mistake
[04:02:08] srkile: No...I have bet on Estoril to score at least one goal
[04:02:33] srkile: And Estoril score 2 goals
[04:02:59] srkile: My bet is Estoril over 0,5 in the whole match
[04:04:07] Nikolay(ny)(pit): In the coupon is not available 1 team. Bet is placed on the entire 2 teams koeffiitsient not correct in this case.
[04:05:12] srkile: In the coupon is not available 1 team?
[04:05:49] Nikolay(ny)(pit): That's right, the coupon is not available 1 team.
[04:05:52] srkile: I don't understand?I cannot bet on 1 team goals?
[04:07:28] Nikolay(ny)(pit): The bet is placed on the fact that the two teams in the match will be scored over 0.5 goals, and this is a mistake, not the correct ratio.
[04:09:32] srkile: Nikolay...bet is not placed on the fact that two team in the match scored over 0,5....bet is placed on the fact that Estoril,so home team will be scored over 0,5 you can that see on the my bet
So my English is poor but I really cannot understand this guy...What is wrong with my bet, what he mean "In the coupon is not available 1 team"???

[filipinho]

So this match was played 30 Dec 2012?Why are you complaining now?I dont see the point about bet type, if you played BTS price should be even higher.Or Porto was already leading?I can verify that at my local book, price on BTS was 1.90, and they have huge juice.

[seljak]

Because is not big money,stake is refunded and I have forgot about it...Yesterday one another bookmaker paid me 30e less than my winning was.I corrected that via live chat.Just would to check what was wrong here.
I have played Estroil over 0,5
Point is I don't understand what he say to me.He say "At the time of rate coefficients were not correct, this rate has been canceled."
Estoril over 0.5 for 1.90 cannot be incorrect can be just higher because pre match average odds was 10 5 1.30

[Duff85]

Because is not big money,stake is refunded and I have forgot about it...Yesterday one another bookmaker paid me 30e less than my winning was.I corrected that via live chat.Just would to check what was wrong here.
I have played Estroil over 0,5
Point is I don't understand what he say to me.He say "At the time of rate coefficients were not correct, this rate has been canceled."
Estoril over 0.5 for 1.90 cannot be incorrect can be just higher because pre match average odds was 10 5 1.30

They are saying they don't offer team totals only total goals for the match. Very easy way to check is to look at a game from the same league and see what their offerings are. If they only offer total goals markets and not team totals, I can see why they would void the wager in question. Otherwise i'd say you are absolutely in the right.