1. 01-10-13 04:26 AM #1
    neoneogouri
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    Betfair suspended my account

    Betfair suspended my account and they sent me an email to notify me that they will not pay me, because I deposited and withdrew money many times via Skrill. Prior the suspension of my account , they announced that they can charge me by 1.5% on my withdrawal every time I make more than 1 withdrawal per week. And they also charged me twice because I withdrew more than 1 time per week.. I was aware of this charge , so I continued to deposit money and place a lot of bets. On 14 Dec, Betfair suspended my account and confiscated 11800 EUR , which was my balance in my account on that day. I am very desperate and I really do not know what to do. Betfair holds my money and refuses to pay me. I really need this fund urgently.
    Please advise me accordingly.
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  2. 01-10-13 06:19 AM #2
    noyb
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    why did you withdraw & deposit many times?
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  3. 01-10-13 08:33 AM #3
    kkkkk
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    money laundering?
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  4. 01-10-13 11:24 PM #4
    neoneogouri
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    After all my bets were settled i used to withdraw because I didnt want to have a big balance in Betfair account. They told me that they can charge me and I accepted it. But finally they suspended my account and they hold my balance which is 11800 EUR. This is illegal. Its a confiscation. Can you advise me a good lawyer in Malta for a lawsuit?
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  5. 01-10-13 11:29 PM #5
    neoneogouri
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    nothing about money laundering
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  6. 01-10-13 11:29 PM #6
    Santo
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    Why did they say they suspended it, and did they actually say they were confiscating the balance?
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  7. 01-10-13 11:49 PM #7
    Optional
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    Oh gawd... yet another one.

    Yeah sure, Betfair stole 11k because you withdrew too often.
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  8. 01-11-13 12:36 AM #8
    kkkkk
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    i guess they think there is something illegal becose not many people do like him - ignoring taxes etc. i personaly also withdraw very often like you for the same reason but i use my card.
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  9. 01-11-13 01:27 AM #9
    neoneogouri
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    yet another one?
    it happened again in the past? This is ridiculous...
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  10. 01-11-13 02:18 AM #10
    kkkkk
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    no i withdraw but i wasnt in your situation
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  11. 01-11-13 03:49 AM #11
    neoneogouri
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    what exactly happened?
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  12. 01-11-13 05:07 AM #12
    McFly86
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    Provide details, screenshots, emails, etc. if you want actual feedback
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  13. 01-11-13 08:05 AM #13
    neoneogouri
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    what screenshots? of my suspended account?
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  14. 01-11-13 02:03 PM #14
    caveira
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    Quote Originally Posted by McFly86 View Post
    Provide details, screenshots, emails, etc. if you want actual feedback
    I have to agree, you need to show some details.
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  15. 01-11-13 07:14 PM #15
    neoneogouri
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    What details you need? I can provide you everything
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  16. 01-11-13 07:22 PM #16
    Optional
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    Quote Originally Posted by neoneogouri View Post
    What details you need? I can provide you everything
    How about posting a copy of this email?

    "Betfair suspended my account and they sent me an email to notify me that they will not pay me, because I deposited and withdrew money many times via Skrill."

    It might help explain better than you have so far.
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  17. 01-11-13 11:12 PM #17
    McFly86
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    Yes that would be a good start
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  18. 01-12-13 05:19 AM #18
    neoneogouri
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    Dear Neofytos,

    Your account has today been suspended due to persistent evasion of payments charging related to Moneybookers. It’s is beyond doubt that your account is the extension of the activity of a customer previously been notified with regard to the charge and who has been subsequently closed as a result of this. It’s plainly unrealistic for an existing notified customer to open a new account under a different name and expect to enjoy an exemption from the charge. Betfair take evasion of charges very seriously indeed as the activity on these accounts represents a considerable cost to Betfair which is disproportionate to the betting activity.
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  19. 01-12-13 05:19 AM #19
    neoneogouri
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    This is the email Betfair sent me.
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  20. 01-12-13 05:24 AM #20
    OnkelChris
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  21. 01-12-13 07:47 AM #21
    Santo
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    So where does it say they're confiscating the funds?

    Did you have a previous account with them?
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  22. 01-12-13 01:17 PM #22
    sharlataans
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    May be the guy wanted to become Moneybookers VIP? They require certain turnover. Or money laundering.
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  23. 01-12-13 03:15 PM #23
    Optional
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    Quote Originally Posted by neoneogouri View Post
    Dear Neofytos,

    Your account has today been suspended due to persistent evasion of payments charging related to Moneybookers. It’s is beyond doubt that your account is the extension of the activity of a customer previously been notified with regard to the charge and who has been subsequently closed as a result of this. It’s plainly unrealistic for an existing notified customer to open a new account under a different name and expect to enjoy an exemption from the charge. Betfair take evasion of charges very seriously indeed as the activity on these accounts represents a considerable cost to Betfair which is disproportionate to the betting activity.

    Does anyone know how this works? To avoid fees by doing more transactions??

    In any case, Betfair should pay the guy out and get off their high horses if that is the only problem.

    I see nothing wrong with a player using whatever rules are offered to reduce fees.




    Have you filled this out yet? http://www.sportsbookreview.com/sportsbook-complaint/
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  24. 01-12-13 07:20 PM #24
    neoneogouri
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    I didnt have a previous account in Betfair...And I am VIP Moneybookers. And as I previously told you I dont do money laundering.How can I do it in Betfair?
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  25. 01-12-13 07:21 PM #25
    neoneogouri
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    I made the complaint in SBR and they told me to contact LGA. But I dont know if LGA can help...Does anybody have an idea about LGA?
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  26. 01-12-13 07:33 PM #26
    Optional
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    I'd say submit your complaint and you can let us know how good the LGA is?

    https://playresponsibly.org.mt/complaints.aspx
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  27. 01-12-13 07:56 PM #27
    davidchong
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    what is the size of your withdrawl?
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  28. 01-12-13 08:03 PM #28
    davidchong
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    if you deposit and place bets with minimal risk and withdrawl, or you deposit and bet both sides (back-lay) to go even and withdrawl, then is "possible" you are laundering money and they can confiscate your funds. UK books dont charge you for using moneybookers they have to pay from 1% to 5% to moneybookers for the transfers, if they advise you to only make one withdrawl, you should follow. why you break this warning?
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  29. 01-12-13 09:08 PM #29
    McFly86
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    It looks as though you are bonus-whoring the Moneybookers cash back promotion on deposits and withdraws?
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  30. 01-13-13 12:55 AM #30
    Pinocchio
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    Quote Originally Posted by McFly86
    It looks as though you are bonus-whoring the Moneybookers cash back promotion on deposits and withdraws?
    Which means Betfair can just steal his 11800 Euros. Or if he's moneylaundering, Betfair gets to keep his balance, because they are the official police of Malta. Or whatever else he's doing (other than defrauding Betfair, how would that be possible?)... Betfair can simply take his money because he's baaaaaaaaad.
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  31. 01-13-13 01:59 AM #31
    Optional
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    It's not about money laundering. If that was the case Betfair would not have given him an explanation like they did. They'd quote a vague rule and never speak to him again.
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  32. 01-13-13 02:32 AM #32
    CallMeChip
    Damn good stuff, sir...
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    Get a Vegas bookie to take your action. Problem solved. I'd imagine you'd want a safeguard if you're putting over $10k in an account that you can't really demand anything from.
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  33. 01-13-13 05:17 AM #33
    neoneogouri
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    I didn't do money laundering. Betfair stole my money. What is Vegas bookie?
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  34. 01-13-13 07:48 AM #34
    the sink
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    Quote Originally Posted by McFly86 View Post
    It looks as though you are bonus-whoring the Moneybookers cash back promotion on deposits and withdraws?
    Deposits to betfair does not give any points
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  35. 01-13-13 12:03 PM #35
    neoneogouri
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    I just didnt like to have big balance in Betfair , so after the bets were settled I used to withdraw. I dont know why Betfair stole my money. I think Betfair can close my account, but they have to return my balance to my Skrill wallet. However they suspended my account and they took my money. I am desperate. I do not know what to do. Maybe a lawsuit against Betfair is my only option
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