1. #36
    SBR Lou
    SBR Lou's Avatar Administrator
    Join Date: 08-02-07
    Posts: 37,886
    Betpoints: 7024

    Quote Originally Posted by Johnny 55 View Post
    Hey Lou-

    How about helping us get out money out of Dimeline. I have filled an SBR complaint form and no response for a week. Any ways SBR can help. Justin7 seems willing to help some random Ukrainian guy at the drop of a hat but those of us who have been waiting weeks to be paid by Dimeline get no help. What is the deal.
    Hi Johnny,

    My records show I have sent you 7 emails regarding Dimeline's slow-pays. I have tried to bring you up to speed with their delays, included in this were two different correspondences with a Dimeline mgr that I discussed your case directly with.

    If you feel that the 7 emails were not sufficient enough, you are always free to give me a call at 830-515-4122 and discuss your case in real-time. We are doing everything we can here to communicate with Dimeline.

    They are the only former Futurebet book that ended up paying all of its players, so there is some reason to believe that they can weather this storm and get all overdue payments taken care of.

  2. #37
    Johnny 55
    Johnny 55's Avatar Become A Pro!
    Join Date: 05-16-09
    Posts: 1,079

    I apologize Lou- I never received any of those emails, would you mind PM me the email address you sent them to because I never received them and I would greatly appreciate reading them. Thanks

  3. #38
    questa
    questa's Avatar Become A Pro!
    Join Date: 06-03-08
    Posts: 47

    i was told i'd have a cheque by today. i do not have a cheque. i have a tracking number though so hopefully its on its way, even though they broke their promise.

  4. #39
    heathcliffm
    heathcliffm's Avatar Become A Pro!
    Join Date: 12-08-08
    Posts: 407

    have you been able to track it?

  5. #40
    Peep
    Peep's Avatar Become A Pro!
    Join Date: 06-23-08
    Posts: 2,295

    A tracking number is good, means it has been sent as well. They always sent my checks regular mail, I couldn't track....

  6. #41
    heathcliffm
    heathcliffm's Avatar Become A Pro!
    Join Date: 12-08-08
    Posts: 407

    only my first one was trackable

  7. #42
    SBR Lou
    SBR Lou's Avatar Administrator
    Join Date: 08-02-07
    Posts: 37,886
    Betpoints: 7024

    Hi guys,

    I have heard from a Dimeline manager twice this week, an encouraging sign since Dimeline decided to cut off communication with SBR for the better part of this summer. Rest assured all your payout complaints have been received, if you have not heard an update in a little while it is because Dimeline is still stalling.

    If Dimeline doesn't start taking care of these payments into the football season, you can expect scam alerts to be issued in addition to the continued newswire reports.

  8. #43
    questa
    questa's Avatar Become A Pro!
    Join Date: 06-03-08
    Posts: 47

    Quote Originally Posted by heathcliffm View Post
    have you been able to track it?
    just checked:

    "Your item left the United States from ISC CHICAGO IL (USPS) on August 11, 2009. Information, if available, is updated periodically throughout the day. Please check again later."


    Looks like it is on the way, whether it clears is another matter!

  9. #44
    questa
    questa's Avatar Become A Pro!
    Join Date: 06-03-08
    Posts: 47

    check arrived this morning.

  10. #45
    slevy
    slevy's Avatar Become A Pro!
    Join Date: 12-01-08
    Posts: 48

    Good for you. Iīm still waiting for my final check of approx. 2k. Havenīt heard from them in a while...

  11. #46
    heathcliffm
    heathcliffm's Avatar Become A Pro!
    Join Date: 12-08-08
    Posts: 407

    Quote Originally Posted by slevy View Post
    Good for you. Iīm still waiting for my final check of approx. 2k. Havenīt heard from them in a while...

    i'm in the exact same boat

  12. #47
    questa
    questa's Avatar Become A Pro!
    Join Date: 06-03-08
    Posts: 47

    im jut reporting the fact. if mine bounces it will be around christmas before this is confirmed by my bank, so maybe thats why i got mine! anyway, it was a nice surprise and only a couple of days late.

  13. #48
    futbol
    futbol's Avatar Become A Pro!
    Join Date: 07-06-09
    Posts: 31

    I have been waiting since early June for a withdrawal from dimeline. The last reply i had from dimeline was nearly 2 weeks ago.

    I have sent in 3 complaints to SBR. I dont know how you lot have managed to get any money out of dimeline. I cant even get a reply to a email let alone any money.

  14. #49
    heathcliffm
    heathcliffm's Avatar Become A Pro!
    Join Date: 12-08-08
    Posts: 407

    anyone have an update?

  15. #50
    futbol
    futbol's Avatar Become A Pro!
    Join Date: 07-06-09
    Posts: 31

    I have been told by dimeline that because they are introducing poker its caused problems with their banking set-up. The situation should be resolved in the next week is what I was also told.

  16. #51
    Peep
    Peep's Avatar Become A Pro!
    Join Date: 06-23-08
    Posts: 2,295

    Thanks fotbol.

    My check was returned also. I was told a wire is on its way as a replacement.

    I am holding my breath.....

  17. #52
    Johnny 55
    Johnny 55's Avatar Become A Pro!
    Join Date: 05-16-09
    Posts: 1,079

    My check was returned to me by my bank after bouncing two times. The third try worked and the check cleared last week which I am very thankful for. I still have over 8K in my account and I requested 2k more through check at the beginning of July, (the other 2k I just cashed was from the beginning of June), they have not responded to my emails in about a week but hopefully the banking system has had problems because of poker.

    I am really hoping to receive my next 2k check soon, good luck to all.

  18. #53
    andrea
    andrea's Avatar Become A Pro!
    Join Date: 10-31-08
    Posts: 145

    Ohh. sorry to hear that Johnny.
    Try to follow up your case with Justin7 to expedite it..

  19. #54
    Johnny 55
    Johnny 55's Avatar Become A Pro!
    Join Date: 05-16-09
    Posts: 1,079

    I think Lou has been the one helping the players out in the Dimeline case and I am greatly appreciative for his help, he has been an advocate for all of us who Dimeline owes money to you. Hopefully Dimeline will speed up the process and pay money to those of us who posted up with them and won our wagers fair and square. Tough situation to get lucky enough to win and then have it take forever to be payed.

  20. #55
    questa
    questa's Avatar Become A Pro!
    Join Date: 06-03-08
    Posts: 47

    i requested anotehr cheque a few days ago, wil be sure to keep you informed of its progress. the first cheque has been cleared by the bank now.

  21. #56
    Johnny 55
    Johnny 55's Avatar Become A Pro!
    Join Date: 05-16-09
    Posts: 1,079

    Lou-

    Have you heard anything lately from these guys. They have ignored my emails for a week and was hoping to get an update from them as to when my next 2k check would be sent.

  22. #57
    andrea
    andrea's Avatar Become A Pro!
    Join Date: 10-31-08
    Posts: 145

    Hi Questa, it took how many days before you got cleared your first cheque???

  23. #58
    316316
    316316's Avatar Become A Pro!
    Join Date: 10-31-08
    Posts: 396

    at;least the check already arrived.. but just a follow question with andrea,
    how many days before you received it?!

  24. #59
    Peep
    Peep's Avatar Become A Pro!
    Join Date: 06-23-08
    Posts: 2,295

    So can anyone get into their account the last three days? I just get an error message.

    Not looking good for me, I can't even have my little inspirational chats with Samantha.....

  25. #60
    SBR Lou
    SBR Lou's Avatar Administrator
    Join Date: 08-02-07
    Posts: 37,886
    Betpoints: 7024

    Is anyone able to access their accounts at Dimeline?

    Anyone who has had a check bounce recently from Dimeline, if you have not emailed me (Lou@sportsbookreview.com), please PM me with the details of when the payout was initially requested, how much it was for, and when it bounced.

    Though Dimeline is clearly in over their head in terms of running an efficient sportsbook and risk management, I have never before doubted that they wanted to do right by players. However, as of late their management has become increasingly bad, their player relations are inexcusable, I sincerely hope they turn things around because this has been a terrible summer for Dimeline players on multiple fronts.

  26. #61
    SBR Lou
    SBR Lou's Avatar Administrator
    Join Date: 08-02-07
    Posts: 37,886
    Betpoints: 7024

    Dimeline has been downgraded to D. A new report has been published on the Sportsbookreview site.

  27. #62
    questa
    questa's Avatar Become A Pro!
    Join Date: 06-03-08
    Posts: 47

    I can log into my account, The cheque cleared in a few days as I paid the bank to express clear it. I am due a second check next week. I will update next week as it has not been processed yet.

  28. #63
    futbol
    futbol's Avatar Become A Pro!
    Join Date: 07-06-09
    Posts: 31

    I can log into my account too.

  29. #64
    heathcliffm
    heathcliffm's Avatar Become A Pro!
    Join Date: 12-08-08
    Posts: 407

    i can log in!

  30. #65
    316316
    316316's Avatar Become A Pro!
    Join Date: 10-31-08
    Posts: 396

    I think there is something wrong here.. right?! if most of you guys cnt log in, this is not normal.
    why dont u guys contact they customer service.. ask them! that's ur right! aint?! lols!

  31. #66
    Peep
    Peep's Avatar Become A Pro!
    Join Date: 06-23-08
    Posts: 2,295

    Humm...

    I am currently sitting on a 2K bounced check Lou. They told me last week a wire had been sent out but haven't seen any cash yet and it has been 7 days. When I try and log in I get this message.

    An error has occurred We are currently unable to connect to our servers. Please try again. If the problem persists please contact a system admnistrator.
    Glad to know others can log in though.

  32. #67
    slevy
    slevy's Avatar Become A Pro!
    Join Date: 12-01-08
    Posts: 48

    I have waited more than a month on a check of almost 2k. Was told last week via email that I would recieve it within 2 weeks, and the reason why I havenīt recieved it was because they had problems with bounched checkes, and that took some time to sort out. I still believe theyīll do the right thing. Did recieve a check of 2k earlier this summer.

  33. #68
    Johnny 55
    Johnny 55's Avatar Become A Pro!
    Join Date: 05-16-09
    Posts: 1,079

    I was told I would have a check sent to me on Monday. I can log in to my account fine. Just hoping the check is sent on Monday and I get it some time in the near future and then I hope it doesnt bounce. Good luck to all in this ongoing saga.

  34. #69
    questa
    questa's Avatar Become A Pro!
    Join Date: 06-03-08
    Posts: 47

    They tell me my check has been sent. I believe them. My advice here is to request payment by express check as they then have firm timescales to meet. I know you guys are having problems but I have to say if I had never seen this forum I would have no issues with dimeline, they have been totally fine with me all the way. Im not ramping them, just speaking the truth from my POV. No issues with bonus or rollover, and payments all within their promised timescales. WIll report back when check arrives etc.

  35. #70
    316316
    316316's Avatar Become A Pro!
    Join Date: 10-31-08
    Posts: 396

    hopefully all of you guys could solved this things right.. because your talking about money.. thus, its not that big money,.
    but still this is own by each.. right.. and you work for it.

First 123 Last
Top