1. #1
    ruiferreira
    ruiferreira's Avatar Become A Pro!
    Join Date: 12-10-12
    Posts: 2
    Betpoints: 12

    Betfair unfair practices.

    I signed up to Betfair on 14-12-2012. I placed some bets and asked for the bonus they offered me by email. After 4 days they asked my ID as they dont credit bonus without the account being verified. I sent my Id and after 3-4 days asked again for the bonus. They took another 4 days to reply and this time they asked for proof of address, which i sent. Another 2-3 days pass and no bonus...i send another email and this time they claim my proof of address was issued more than 3 months ago which it didnīt.
    I gave them call and they told me that the portuguese support is very slow advising me to send the proof of address to the english support. I sent EXACTLY THE SAME letter and it was accepted. Another 3 days passed and i sent another email asking again for the bonus.This last email i sent was on the 3rd December. I am still waiting for an answer.
    Unacceptable.

  2. #2
    allin1
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    allin1's Avatar Become A Pro!
    Join Date: 11-07-11
    Posts: 4,555

    If they don't suspect you of something it is absolutely ridiculous but sometimes you have to accept it when it comes to free money

  3. #3
    SlickRick1382
    If hustlin' is a must; be Sosa, not Tony
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    Join Date: 10-15-11
    Posts: 3,838
    Betpoints: 11517

    Rui,

    When did you sign up? 14-12-2012 is four days from today....

  4. #4
    kkkkk
    kkkkk's Avatar Become A Pro!
    Join Date: 03-30-09
    Posts: 523
    Betpoints: 16066

    i guess he ment 14/11/2012

  5. #5
    CollegePro
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    Join Date: 02-23-09
    Posts: 4,006

    and their name is betfair? lol

  6. #6
    ruiferreira
    ruiferreira's Avatar Become A Pro!
    Join Date: 12-10-12
    Posts: 2
    Betpoints: 12

    yes...i meant 14-11-2012! almost one month. total BS that "invite a friend" promo

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