[Legions36]

So i deposited at this place and got a cash bonus for it $300 and $150 in bonus, the roll on it is 15x which comes out to $6750. I know its a high roll but i wanted to try them out. So today is when i thought i finished my rollover cause i keep track of everything, i wanted to get it all right by going to chat to get them to check it early so i can request a payout tommorrow. So i come to find out that im not done with my rollover because the have a number that im at i have completed $4627 out of $6750, they claim that moneylines over -200 don't count(ok thats fine not 1 wager i did was over this), then they say that all other moneylines count only at 50% towards rollover to look at there terms page( ok i check and the only thing that says 50% moneylines that only count are baseball moneylines, sure no problem i didn't even bet 1 baseball line). So i look threw this page read it all real good nothing says what the rep is saying about moneylines, i only bet football and basketball moneylines so far.

Here is the rules page so u can read: ("Rollover Volume"All Sportsbook wagers count towards Rollover Volume with the exception of Moneylines over -200. Baseball money lines wagers over -200 do not count towards rollover. All other Baseball Moneyline wagers count as 50% towards rollover volume.)
This is the amount they come for me to roll: ("Rollover"
Rollover is calculated at 3 times per 10% of bonus given to the player. Example: A 20% deposit bonus would require 6 time rollover of deposit and Bonus. As of September 6, 2012 Casino games no longer count for Rollover. Rollover is calculated using the lower of risk or win amount. Real money bonuses up to $100 must be rolled over in 30 days or less. Bonus amounts between $101 - $250 must be rolled over in 60 days or less. Bonus amounts of $251+ must be rolled over in 90 days or less. Failure to meet the specified rollover may result in winnings and bonuses being prorated.
This is where they come for the amount of time i have to finish the rollover which is 60days for me since i got a $150 cash bonus: ("Cash Bonuses"
When a player receives a Cash Bonus he must meet all the attached rollover requirements prior to requesting a withdrawal. The rollover requirements are attached to varying, specific promotional offers and cannot be changed. The player has 90 days from the issuance of said bonuses to meet the attached rollover requirement. Players are required to have fulfilled all rollover requirements prior to any requested withdrawal. If a player requests a withdrawal prior to completing the rollover requirement, only his original deposit less any sustained net losses will be returned.)

I am beyond mad that im having to deal with this especially when i gave them enough action already, now they say about some rule that doesn't seem to exist. Anybody have any experience with them? How about these rules they r trying to enforce on me? Before i file a complaint i need advice from u guys here, if this is true then i will just keep betting until im done but i don't see it that way right now.....

[Legions36]

Oh i have screenshots of all my wagers, all the terms for these rules and the chat logs of todays chat. Sucks cause i haven't seen any complaints on this place which is why i even decided to give them a shot.

[robmpink]

Oh i have screenshots of all my wagers, all the terms for these rules and the chat logs of todays chat. Sucks cause i haven't seen any complaints on this place which is why i even decided to give them a shot.

I have read also they've worked with SBR on disputes. Should easily and fairly work out.

[Hankwins]

i play there, never had a payout, I think i will make a deposit with no bonus accepted and see how smooth a withdrawl is soon. pokerroom is ok, i really wish youwager could get more than 10-30 people in there poker room.

[HeeeHAWWWW]

Expect the conditions to change several times, then when you meet the new conditions, there will be problems. Eventually they'll remove the bonus and grudgingly pay you.

[Legions36]

Expect the conditions to change several times, then when you meet the new conditions, there will be problems. Eventually they'll remove the bonus and grudgingly pay you.

Great just great. So now what do i do? R there any mods that can give me some advice about this place and how to go about getting paid not like i only have a few hundred on there?

[shari91]

Hey Legions - Best thing to do is fill out a Complaint Form so someone can review all of your info.

[Legions36]

Hey Legions - Best thing to do is fill out a Complaint Form so someone can review all of your info.

Thanks Shari but before i file a complaint i want to make sure its valid. Is this a rule of theres all action on ml's only counts towards 50% action or do i have a case where it says this rule is for baseball? I didn't request a payout or anything yet. As long as this is a valid rule then i will just keep betting but if they singling me out because im up then thats when i will file a complaint.

[Legions36]

Hey Legions - Best thing to do is fill out a Complaint Form so someone can review all of your info.

Ok i just sent the complaint form.

[shari91]

Thanks Shari but before i file a complaint i want to make sure its valid. Is this a rule of theres all action on ml's only counts towards 50% action or do i have a case where it says this rule is for baseball? I didn't request a payout or anything yet. As long as this is a valid rule then i will just keep betting but if they singling me out because im up then thats when i will file a complaint.

Sorry sir, just saw your response now. Ironically we've been monitoring bonus conditions of dozens of books for quite a few weeks so I've been watching them for awhile now. Had to look at them a few hrs ago again for our update so I knew the answer to your question but wanted to triple check to make sure: No, they don't say that other MLs only count for 50% action. However... when you read their wording it's off somehow. Like the person who wrote it doesn't speak English as a first language or simply sucks at grammar. From your quote (and the site): "Rollover Volume" - All Sportsbook wagers count towards Rollover Volume with the exception of Moneylines over -200. Baseball money lines wagers over -200 do not count towards rollover.

The first sentence and 2nd don't jive. If this rule only dealt with only MLB wagers then the first sentence is not only unnecessary but contradictory. Take it out and the second sentence still makes sense on its own. But if you take out the MLB sentence then the whole vibe changes and the first point still makes sense ie it's all MLs. I'm not familiar with any complaints about this book... not saying they haven't come through but I don't handle them and unless they get airtime on the forum I normally don't know as stuff is resolved quickly and none of my business. But wait to see what happens with your complaint... there's a wording screw up there and I *suspect* in my very naive limited knowledge that this is what's going on.

[Legions36]

Thanks for clearing this up Shari, thats what im trying to understand. If it right then i have no problem finishing the rest of rollover, it just would not be profitable for me to only have half action count on ml and i would only have to do spreads at this place. As long as this is a rule for everyone then this is ok with me.

[looneytunes]

Thanks for clearing this up Shari, thats what im trying to understand. If it right then i have no problem finishing the rest of rollover, it just would not be profitable for me to only have half action count on ml and i would only have to do spreads at this place. As long as this is a rule for everyone then this is ok with me.

On ML are you counting the risk amount or win amount towards the rollover. Some books use the lesser of the two rule. If not that, don't really know what to make of it.

[Legions36]

On ML are you counting the risk amount or win amount towards the rollover. Some books use the lesser of the two rule. If not that, don't really know what to make of it.

I know what your saying. I always take the lesser of the 2, say line is -150 i put 150 to win 100 its always 100 that counts towards rollover, not in this case they r only counting 50 according to them which is what im trying to find out the right rule here.

[Hankwins]

i don't like the fact if you take a bonus you can take ZERO dollars to poker til roll over is completed. I certainly understand none of the cash bonus being availble for transfer to poker but not the origiginal deposit. Also live chat often times will say online but actuually be offline. and if they are there they leave you hanging forever on a very simple straight forward question.

[Legions36]

i don't like the fact if you take a bonus you can take ZERO dollars to poker til roll over is completed. I certainly understand none of the cash bonus being availble for transfer to poker but not the origiginal deposit. Also live chat often times will say online but actuually be offline. and if they are there they leave you hanging forever on a very simple straight forward question.

Yes pretty much sums up what i have dealt with with them so far, but i did ask that question about poker with them and they said if u tell them u can create another account that they will set up for u just for poker and a sports only account on the other 1 with bonuses. They also said they have rakeback which is paid every 15days. I asked all this at the beginning but im currently still working my rollover about 1k left, if my payout experience turns out well i will do just what i said here and switch from playing on lock poker to put my money with them, so i have better access to my money cause lock payouts can be all over the place. But something i just read is Pokerstars about to buy some casino in atlantic city right on time for legalization here in NJ this month, then i can get back to my normal life and not have to scrub poker.

[SBR Lou]

We spoke with mgt today. There was miscommunication on the book rep's part. The only moneyline wagers under -200 which count at 50% are for baseball, and that's not a factor in this case. They do agree the wording can be cleaned up of their bonus terms and say they'll do so.

The 90 day rule is designed to prevent dormant accounts, he has nothing to worry about.

[Legions36]

We spoke with mgt today. There was miscommunication on the book rep's part. The only moneyline wagers under -200 which count at 50% are for baseball, and that's not a factor in this case. They do agree the wording can be cleaned up of their bonus terms and say they'll do so.

The 90 day rule is designed to prevent dormant accounts, he has nothing to worry about.

Great thanks so much Lou, will request today thanks to u. Will keep u guys posted on payout.

[Legions36]

Does anyone know how long it takes to get a payout from these guys? So far i requested a payout last friday and it says 7days, the $ has been taken out my account but no email yet for payout and they have no new info for me. Im asking because im going to have to request 3 different payouts to get my $ and haven't received anything yet or even an update. The way things r looking like this is going to be a while, i have a little over 3k at this place. I can't even do a p2p because i didn't deposit that way, not saying anything is wrong but they already tried to make me do an extra roll that came to not be true(not sure they didn't do it on purpose cause at the time the clerk seemed to be very certain this was a rule with the half moneyline counting, i remember he even went to ask his manager), but thats over and done with and i have to believe this guy right.
Hopefully this ends well as i don't mind playing with these guys again.

[Hankwins]

Does anyone know how long it takes to get a payout from these guys? So far i requested a payout last friday and it says 7days, the $ has been taken out my account but no email yet for payout and they have no new info for me. Im asking because im going to have to request 3 different payouts to get my $ and haven't received anything yet or even an update. The way things r looking like this is going to be a while, i have a little over 3k at this place. I can't even do a p2p because i didn't deposit that way, not saying anything is wrong but they already tried to make me do an extra roll that came to not be true(not sure they didn't do it on purpose cause at the time the clerk seemed to be very certain this was a rule with the half moneyline counting, i remember he even went to ask his manager), but thats over and done with and i have to believe this guy right.
Hopefully this ends well as i don't mind playing with these guys again.

o
i deposit with m o n ey p a k, that method is the same as cash. the timeframe for a WITHDRAWL are 5-7 days, i might deposit this week to and withdrawl $100 just to test the delivery timeframe. not sur though becuase I am a sucker for 100% match bonuses and my phone has been ringing off the hook lately with special december promo