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Latoya: Welcome to our live chat service. How may I help you today?
you: Hi i had a piece of mail sent to my house not too long ago and i cant seem to find it but it had a code on it for a bonus for the casino. i believe it was 100% bonus on $100. id like to know what the promo code was so that i can make a deposit for 100 and get 200 in my account

you: account is ********

Latoya: One moment please

Latoya: SHOPCASH100
you: thanks
you: whats the roll over ?
you: 8 times?
you: its not as much as that "free" bonus of $100 is it? cause that roll over is absolutely impossible.
you: its like 60 times. nobody could possibly get that money
Latoya: This is for the Casino and carries a rollover of 60 times
Latoya: Unfortunately there are no deposit codes for the Sportsbook at this time
you: if i have $200 in my account and $100 of it is from the bonus and i turn it into $500 what is my available balance?
you: 500 or 100?
you: er
you: 400 or 100
you: ?
Latoya: $500, however when playing with a bonus in the Casino
Latoya: The funds are not accessible in the Sportsbook
Latoya: until the rollover is reached
you: i meant 100 or 400
you: i understand the free 100 would not be available
you: but what about the rest
you: this is a coupon for a match bonus correct? or are you talking about a bonus that is completely free?
you: if its a match bonus i should have access to the money that is above the $100 bonus should i not?
Latoya: All the funds, including your deposit will be held in the Casino
you: i have had match bonuses before and thats not how it works. you are telling me if i made a $500 deposit of my own money and you gave me $100 for free, that you would not give me access to my money until i roll over $100 60 times?

you: you realize how bad that sounds right?
Latoya: Correct
you: am i able to forfeit the bonus at any time?

Latoya: Once you use a match bonus in the Casino, all the funds will be held in the Casino until the roll over is reached
you: and i cant forfeit the bonus either?

Latoya: No, the bonus cannot be forfeited once you have started playing with it.
Latoya: Unfortunately not
you: Wow. Of all the things i ever heard from a sportsbook/casino in my entire life i have to say that this is by far the most ridiculous thing i ever heard.. its absolutely criminal to make someone gamble the money they deposited to complete a 60 times roll over bonus
you: that is for sure 100% without a doubt illegal
Latoya: I am sorry you feel that way.
you: its not a feeling. its a fact
you: thats law breaking. you are taking peoples money and not allowing them to use it again until your extortion rules are over

you: i can see not giving access to the money above the deposit rate until the roll over is reached

you: but to keep the actual deposit is a crime
Latoya: Those are the terms and conditions for the bonus. There are no laws being broken.
you: you are absolutely incorrect i suggest you speak to someone about what you belief of the law is
you: you are helping this company break laws and now you are aware of it
Latoya: I am not aware of such.
you: I am making you aware of it
you: so you are aware
you: you cant keep peoples deposits under any conditions.. thats a crime
Latoya: I am sorry but I do not see any laws being broken
you: You are keeping peoples deposits
Latoya: If you do not want any conditions attached to your deposit
you: thats stealing
Latoya: Then we suggest not using a bonus
you: Its not a bonus. A bonus is an amount that would be added ontop of their deposit
you: under the condition that the amount of the bonus is rolled over 60 times
you: that doesnt give you any rights to the deposit of the original amount
you: only the amount above that
you: you understand what i am saying?
Latoya: Unfortunately I do not.
you: well you can play dumb and pretend you dont understand but its very easy to realize that if you put 500 dollars and play a hand of blackjack for $25 and then decide you want to gamble anymore and you want your $500 back that you are entitled to your $500 without having to make $6000 worth of wagers
you: that is a crime
you: whether you agree or not
Latoya: I am sorry, but that is not the way it works
you: it is the way it works. thats what you told me
you: thats how you explained it to me anyway
you: if its not the way it works perhaps you should try explaining it again
Latoya: I meant it does not work that way you were explaining it.
you: it does. the only difference is that instead of $500 you would be giving me an additional $100.
you: so id have $600. what you are saying is that this now gives you permission to extort me on my original money
Latoya: As advised Sir, if you do not wish you have conditions attached to your deposit, then you simply do not request or use a bonus code.
you: what does the $100 have to do with my 500
you: how would my having access to my original deposit effect the terms of the bonus in any way
you: it gives no advantage at all
you: to the player
Latoya: All Bonuses, free or deposit bonuses carry a rollover requirement
you: yes.. for the bonus amount itself they do

Latoya: And unfortunately there is no way around that
you: only intertops holds people hostage
you: thats what you are saying
you: unless you yourself are unaware of how a real bonus works
you: and you are explaining it incorrectly

Latoya: I assure you, that it is not an Intertops only rule
you: i guarantee you it is
Latoya: If you make a deposit and request a bonus on it, the entire balance will be a bonus balance until the rollover is reached
you: if i put in $500 and i have a $600 balance because of a bonus i would still have the ablity to withdrawal $500 and id be fore fitting the bonus and any money above the original amount deposited as well

you: thats how it works
Latoya: If you do not wish for this to be the case then, not using a bonus will give you free access to the deposited funds
Latoya: However if you use a bonus, the rollover requirement goes into effect
you: if i have $600 from $500 and i turn it into $1100 i would still have access to anything above the $600
you: under the same conditions i just explained
you: thats how it works
you: everywhere else
you: i get it.. and id never take a bonus from intertops because they are breaking the law with the way they use "bonuses"
you: bonuses arent supposed to penetrate people over.. pardon my french

you: thats all this bonus is good for
you: Anyhow if you enjoy taking part in white collar crime keep pretending that you are unaware of the law. thats a good excuse in court. being ignorant of the law is not a defense keep in mind
Latoya: I am sorry you feel that way Sir.
Latoya: Is there anything else I can assist with?
you: lol. "I am sorry you feel this way" I have 1 more question. If A judge were telling you this in a court room would you say the same thing?
you: Im sure you will never get charged as it would be your superiors that would be facing all the punishment for this highly leveled organized crime but if the prosecution were to see our conversation they would argue that you were well aware and in this circumstance you would be held responsible for your action in this

you: anyhow. have a nice day ma'am

Latoya: Thanks and the same to you.