[jackie]

Hi
After registering in coral site(www.coral.co.uk) ,deposited 790 euro with my CC and played some bets.So shortly i won around 700 euros and placed a withdraw of 999 back to my CC.So after that they start asking me documents , i have sent them copyes from cc,ID,PASSPORT,DRIVER LICENSE,GRADUATE DIPLOMA ,utility bills and all in colour and high resolution .So after almoust 3 weeks they closed my account for good and said they will refund me only my deposit ,gave me this absolute BS reason that they could not fully verify my identity but that is an absolute crap since i sent them all posible documents on earth that i had , and steal me around 700 euros.Their decision is outrageous for me and it cannot be accepted.HELP HELP HELP I AM DESPERATE!!


Stay away from this guys !!!

I have filed a complain to SBR site one week ago but still got no response

[virtozo]

everybody is stealing nowadays...

[YPS]

You are a highroller for them and you win.
Both are things they canīt accept.
They only accept 5 Euro players that lose.

[jackie]

You are a highroller for them and you win.
Both are things they canīt accept.
They only accept 5 Euro players that lose.

Usualy i take precations when i join a new bookie ,but all i read about CORAL was ok never expekted that such a big bookie they will steal me 700 EUROS for absolutly no reason.And yes they limited me also to 13 euro bets after i won.They are completly scumbags .STAY AWAY

[muffins]

Have you asked them what is insufficient about the documentation you have provided and what is required to satisfy their requirements? If they refuse to answer that then no way can they justify confiscating your funds based on lack of ID verification.

[shaunovery]

what country are you from

[meckis]

what difference from what country he is, coral should be downgraded if it is true what poster says.

[jackie]

what country are you from

I am from Romania.And i can assure you i have done nothing wrong,i deposited 790 euros .Won 700 .Withdrawed 999 after a couple of days ,i got no bonus no nothing .

[jackie]

Have you asked them what is insufficient about the documentation you have provided and what is required to satisfy their requirements? If they refuse to answer that then no way can they justify confiscating your funds based on lack of ID verification.

hi,below is their e mail ,i have tryed in every day to find out what is the exact reason and to satisfy them but they refuse to talk to me .All they wanted is to steal my money ,they just give me the BS reason with the identity wich does not stand because i have sent them all posible documents and bet only from my computer.There was absolutly no reason to steal me 700 EURO. All theyr emails are like this one below :

Dear Ms Badila,

Please be advised as per my previous message we are unable to fully verify your account with the documents you have provided. Unfortunately you have failed our security checks so the account will remain closed. The total deposits will be returned to your card.

Should you require further assistance, please do not hesitate to contact either myself or another member of the Customer Service Team.

Kind regards,

Kat
Coral Customer Service Team

[bazanachi]

my opinion it's maybe because you are from a undeveloped country they think they can do everything with you !! i have also some issues with them ...limited bets at 11 euros from 200..300 euros and also they answer very very difficult to e-mail after several days ...5...7 !! and yes the biggest problem it's they validate wrong bets ( one day i called them i had a win bet and they validate void bet , incredible) !! but i fixed the problem only in the phone with them ...and again they give from a win bet a lost bets ...but they answer very fast to e-mail after i called them !! anyway my luck it's maybe i had the account verified before betting with them !! now i moved to another bookmakers which are more friendly with high rooler bettors !!

[muffins]

It is the fact you're from Romania, they simply are screwing you over because accounts from their tend to be almost exclusively fraudulent (ID theft/cc fraud), or exploiting live-betting delays.

[shaunovery]

just send them in sufficient id and youre account should be fine

anyways if you deposted with CC they cant refund to a CC only DC

[jackie]

It is the fact you're from Romania, they simply are screwing you over because accounts from their tend to be almost exclusively fraudulent (ID theft/cc fraud), or exploiting live-betting delays.

]

I got nothing to do with that mate ,i do not play live ,my bets were straight i have sent them all posible documents on earth and they stole my 700 EURO money without any reason whatsoever.Stay away of these croocks !!!

[jackie]

just send them in sufficient id and youre account should be fine

anyways if you deposted with CC they cant refund to a CC only DC

I have sent them ID,PASSPORT,DRIVERLICENSE,2 GRADUATE DIPLOMA,MULTIPLE UTILITY BILLS. They simple stole my money

[muffins]

]

I got nothing to do with that mate

Romanians have a horrible reputation in the industry. Your treatment has everything to do with your country of origin. You think you would be getting shafted the same if you were English?

[jackie]

Romanians have a horrible reputation in the industry. Your treatment has everything to do with your country of origin. You think you would be getting shafted the same if you were English?

Ofcourse not .They do these kind of stuff with all eastern european customers.They would not dare to steal money from an english man.So shall i give up because of the reputation in the industry?You talk nonsense.It is a particular case let s discuss my case and not what bookies are thinking about east europeans.I have accounts in pinnacle,bet365 and many more since 10 years ago when probably you did not know how to bet online and never got any problem with them .It s not about romanians it s about principle.And these crooks simply put the hand in my pocket and steal me 700 EURO !!!

[_bester_tuff]

Romanians have a horrible reputation in the industry. Your treatment has everything to do with your country of origin. You think you would be getting shafted the same if you were English?

What a moonshine dude. I mean believing which documents the original poster sent Coralbet, they just f*cked him over.

[dealer wins]

Multi-account arber gets "her" winnings confiscated SHOCKER LOL

[virtozo]

girls are very emancipated in the zone

[bookiebutcher]

If the bookmakers think that all Romanians are fraudulent, why the hell would they accept them to gamble there? And why are you all saying that he's done something wrong, nothing is proven. However I don't think they'll confiscate your money without a reason..

[slash]

Couldn't be said better.

Multi-account arber gets "her" winnings confiscated SHOCKER LOL

[muffins]

It would help if you were really "Miss Badila", just a young Romanian lass who likes her soccer arbs are you?

[Kladjo]

i had the same situation couple wk ago http://www.sportsbookreview.com/forum/sportsbook...ay-174eur.html

Unfortunately we cant do nothing! But all new costumer PLEASE VALID YOUR ACCOUNT ASAP, dont do later- after you win something! They can all the time refuse verify account only one chance is go to the they office/shop and ask them verify. But that as well not 100% to get verify acc.,
They are worst bookmaker in my betting history what i met.
I surprise they still have B+

[Kladjo]

It is the fact you're from Romania, they simply are screwing you over because accounts from their tend to be almost exclusively fraudulent (ID theft/cc fraud), or exploiting live-betting delays.

Bullshit they simply do that because they dont want pay. It easy all the time answer on all your emails with documents, Unfortanatly we cant verify your account because You send wrong documents, and wrong are passport, driving license, bills (electric, mobile). Maybe they want documents in 3D?

[jackie]

Couldn't be said better.

I have only one account with them.Arb is not ilegal dude.I was simply hijacked by the thiefs CORAL !!!

[jackie]

Bullshit they simply do that because they dont want pay. It easy all the time answer on all your emails with documents, Unfortanatly we cant verify your account because You send wrong documents, and wrong are passport, driving license, bills (electric, mobile). Maybe they want documents in 3D?

LOL .I can send them all my documents holding them in my hand is all ok can do for Christ Sake .

[jackie]

Multi-account arber gets "her" winnings confiscated SHOCKER LOL

I wish you get at least 700 euro stolen from you to understand how i feel and then i m sure you won t laugh anymore.

[jackie]

It would help if you were really "Miss Badila", just a young Romanian lass who likes her soccer arbs are you?

help with what?i do not understand wtf are talkin about.I do not bet live ,i never bet soccer.What have you got to say now you little prick?

[Tony Cash]

You are a highroller for them and you win.
Both are things they canīt accept.
They only accept 5 Euro players that lose.

+

Multi-account arber gets "her" winnings confiscated SHOCKER LOL

+

girls are very emancipated in the zone

=
Impounded winings and locked account.

help with what?i do not understand wtf are talkin about.I do not bet live ,i never bet soccer.What have you got to say now you little prick?

Lose the attitude man, pardon miss.

[horja1]

Jackie ... are you a man or a women?

[muffins]

help with what?i do not understand wtf are talkin about.I do not bet live ,i never bet soccer.What have you got to say now you little prick?

Help with them believing your documents, you have provided documents for a Miss Badila. You are a man. This means the account is not yours.

[horja1]

Help with them believing your documents, you have provided documents for a Miss Badila. You are a man. This means the account is not yours.

This ... or he just put "Ms" by mistake when he opened the acount and all the documents sent show now that he is a "Mr"

[jackie]

Explanation is simple.Girl is sister in law of mine.she don t speak/write english good .So i m handling the situation in getting her money back.

[horja1]

Explanation is simple.Girl is sister in law of mine.she don t speak/write english good .So i m handling the situation in getting her money back.

I am pretty sure you won't get more money back since no one will believe this story

[Kladjo]

Forget about money, you will never get back, because there no one can help you. They use "smart" trick, better all the time refuse verify and safe money.