[benji2501]

I have a Betcris account but i'm disgusted with the way they proceed
I particularly like betting on european basketball, such as Euroleague competition for example, but my problem is :
As long as i'm "log out", i pefectly can see lines for Euroleague, they're normally displayed. But as soon as i login, no more lines, no more Euroleague offered for me ! That's not a problem from my computer coz i have the same problem every day, i guarantee you every day on other european basketball competitions. And every day that's the same: i come on live chat , i tell them lines are up but when i login they're not dispalyed anymore, so everyday they ask me to hold, and a few seconds later they tell me to refresh and lines should be up for me too now.. And indeed they are then...I don't know what they exactly do, but if i want some lines to be displayed normally as for everyboday, i have to contact customer service first!! That's just scandalous. And today i'm particularly disgusted coz i have my "daily" problem, go on live chat and tell the operator Mac " i can't see euroleague lines when i login, could you please ask relevant department to display it for me too..."...But i was answered lines are up , problem comes from my computer, i have to delete cookies.... So as i told you i'm disgusted, Betcris that's clear, sure, chooses the customers they offer lines to, is that legal ???

[benji2501]

Do you think i could post a complaint? I mean does Betcris have the right to offer lines for some customers and not others???

[Santo]

Yes, they do.

[Gallin]

Yes they do have right to do it. However, you're not the only one with the same problem, and I don't think they are "hiding" those particular events on purpose. I'm fairly sure it's just some sort of glitch on their system.

[Justin7]

I have had a similar problem with H2 betting. A linesfeed shows Cris has h2 lines up (especially for CFB), but you can't see that in their menu unless you log out and log back in again.

[Monte]

Should be noted that Cris is not the same as Bookmaker.
BM always treated me fair and professional so far, and Cris management turned that part of their book into a big joke.