1. 10-29-12 02:47 PM #1
    Djordje
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    Problem wiht Betvictor sportsbook

    Hello,I have inform from one another betting forum that here I can say about problem with one Bookmaker.
    I have problem with sportsbook Betvictor.They have canceled my 2 winnings bets,closed my account(I cannot login there anymore!!!???) and send to my Moneybookers account just part of my deposit(30e).I have contact live chat but they have just say "That is final decision of senior trader" or something like that..and nothing else can do for me.I cannot log into my account to see my bets,nothing....I should to have about 150e on my account with my deposit...so what I can do now?
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  2. 10-30-12 08:52 AM #2
    Blondie
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    Welcome to SBR! You can fill out one of our sportsbook complaint forms (link below) and one of our representatives will contact you to try to help get this resolved

    http://www.sportsbookreview.com/sportsbook-complaint/
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  3. 10-30-12 03:28 PM #3
    Kladjo
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    Strange. They close my account with open bet, but when bet win they send all money!!! But anyway good luck!
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  4. 10-30-12 09:52 PM #4
    damnasians
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    Your winnings (if there are any) will be sent once the bets have settled
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  5. 10-31-12 08:47 AM #5
    Joey Zaza
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    "2 winnings bets"

    I'm afraid you've committed a Cardinal Sin. Victor doesn't take kindly to customers having the cheek to win a bet.
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  6. 10-31-12 11:20 AM #6
    Digo
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    BetVictor is shame! Avoid this book man! If you won just one or two bets, you will be banned and your account will be closed.
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  7. 10-31-12 12:00 PM #7
    Djoking
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    Quote Originally Posted by Digo View Post
    BetVictor is shame! Avoid this book man! If you won just one or two bets, you will be banned and your account will be closed.
    Betvictor normal sportsbook. I win there around 10 000$. They closed my account but last winnings on 2500 they pay normally. If i have a problem this the bets there i write in live support and it was always all OK
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  8. 10-31-12 08:24 PM #8
    Tony Cash
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    They usually close down people betting on thier late lines as they dont update thier lines on time like other books. So it is your own fault you found best odds for your wager. Betvictor retards.
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  9. 11-01-12 07:59 PM #9
    Djordje
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    Ok my forum is moved here...Thank you Blondie I have fill sportsbook complaint form but I have read post about this and other bookmakers in this forum...I see that many other user have seems problem with this bookmaker.But I have read that all users have great words for Pinacle.For me that bookmaker is...I don't know just look poor...And is not simple to use...They have no choose to select what I will,all other bookmaker have that.I have no account on them just look on first view...and live bet is just...I don't know,terrible?
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  10. 11-02-12 01:14 AM #10
    jetsjets1028
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    usually problems with all sports books
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  11. 11-04-12 03:48 PM #11
    miguelyn
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    Hi

    Here i am compluing about the same. This is a shame book. I'm not worried about they close account. They lose cause i'm not a winning bettor.
    I'm furiouse cause they even don't let to do log in to check account history. I suspected that the wager they say they will send me, is incorrect, and want to check it.
    Worst, and i complaid via e.mail, they anser with their terms&conditions that statted "We also reserve the right to close any account without obligation to state a reason". This seams like dictatorship terms.

    I ask SBR, how a book with this kind of terms and condut, can be rated as a B house???!!!!
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  12. 11-04-12 11:51 PM #12
    Djoking
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    BETVICTOR reserves the right to refuse the whole or any part of any bet request for any reason. Once a bet has been confirmed, it cannot be changed or voided other than in exceptional circumstances. We also reserve the right to close any account without obligation to state a reason.

    letter "B" its ok for that book i think
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  13. 11-05-12 11:27 AM #13
    Rele
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    @ Djoking

    Pinnacle has that in their T&C also, but we dont see topics about closed Pinnacle accounts. Thats the way poor books operate and their SBR rating has nothing to do about it. Betvictor is recereational book, they are not for pros.
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  14. 11-05-12 01:51 PM #14
    Djordje
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    Quote Originally Posted by Djoking View Post
    Once a bet has been confirmed, it cannot be changed or voided other than in exceptional circumstances. We also reserve the right to close any account without obligation to state a reason.

    letter "B" its ok for that book i think

    Bet is confirmed,and paid on account.Next bet is confirmed too but it is void.Than is account closed and all winnings taken
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  15. 11-06-12 07:12 AM #15
    bookiebutcher
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    Betvictor doesn't understand what beung a bookmaker is. How the hell do they make profit if they kick everyone out of their 'territory'.
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