I have used info from this site before, so I figured I should contribute something.

I am a recreational player, so I am no big fish. I just wanted to share my experience with Bookmaker. Twice I have requested payouts. And both times went well. First payout was sent via DHL and I received it about three business days after the request. Second payout was sent regular mail and again three days after the request, the check was in my mailbox. Both payouts were free. I think it is one free payout via check per month, but don't quote me on that.

The online customer service has been very good. One time I did not receive a deposit bonus and after five minutes with customer service the issue was resolved. I recently moved and after verifying my identity, the rep updated my info quickly, without any hassle.

I have used multiple sports books in the past and these guys are by far the best. They have a good variety of casino games and their sports book section is easy to use.

I only have two complaints. 1- They do not post race lines in their race book wagering page. No big deal, I just have to have tvg.com open in another tab. 2- If you are eligible for a deposit bonus, you have to contact the online customer service to request the bonus. Again, not a big deal, but just a bit of a hassle.