This is an old thread with new information.
Title: IBAS allows Totesport to cheat player
User: justin7
Member Since: August 25, 2008
Videos Online: 46
Added: May 13, 2009
Views: 65
Length: 03:07
Rating: 3 ratings
Description:
A player bet into a "bad line" on a soccer match. Totesport changed the spread on the wager, making a winning wager lose. Justin7 examines the case, and gives his analysis.
Totesport vs. Player: IBAS finds in favor of sportsbook
On 1/29/2009 SBR reported on a player's ToteSport (SBR Rating B-) complaint. The sportsbook had changed the player's winning wager, making it a losing bet.
Totesport (SBR rating B-) gives player wager he did not place
On January 17, 2009, a player wagered 125 Sterling on Wolverhampton +1 goal at the price of +433. After Wolverhampton covered, he found an email from Totesport telling him there was an "input error," commonly referred to as a "bad line" when talking about American sports. As a result of this "error" Totesport reversed the spread, changing his winning wager into a losing one. Totesport's terms and conditions allow it to adjust prices, but not spreads. When confronted with this fact by the player, it would not cite a rule allowing it to take this action. Totesport would not discuss the issue with SportsbookReview.
IBAS reviewed the dispute between the player and Totesport, and ruled in favor of Totesport. In its ruling, IBAS did not consider whether Totesport's rules allow it to alter the spread in a pending wager. IBAS states it is an independant third party organization servicing the UK gambling industry. IBAS stands for Independent Betting Adjudication Service.
IBAS ruling:
IBAS Opinion
So now to the new information:
10 minutes ago i looked at my bank account and to my astonishment Totesport have refunded 125£. So far I have not recieved any information regarding the reason for the refund. Neither has IBAS contacted me after I asked for the possibilities to appeal. However, my conclusion is that someone felt somewhat guilty...
Anyone who has experiened anything similar???