Been a customer of 5 dimes. I was recently blacklisted by **. Had to switch to check payouts.
The checks arrived promptly. No problems there.
I had requested two payouts before this blacklist. Spoke with customer service and overseas and the money was returned to the sender.
5 dimes reimbursed me for one (990)
The other payout (950) they refused to reimburse me.
Their customer service is bad. Get the run-around. Ask to speak with a manager and was NEVER able to speak with one. Spoke with customer service around 18 times all to no avail.
I was eventually told to try to Live chat with "Tony". Have tried this to no avail.
It's weird because prior to this everything with them has been copacetic. Not sure why they have turned sour on me (because now I'm winning lately????).
Anyone else have any type of trouble like this and any thoughts as to what I could do to try to get my money back. I know it was returned to the sender. I received documentation from **. Just can't figure why 5 dimes is suddenly scamming (what I feel is a scam) out of my money.
thoughts and feedback appreciated.