1. 09-13-12 07:18 AM #1
    Ballpark
    Ballpark's Avatar Become A Pro!
    Join Date: 08-19-06
    Posts: 174
    Betpoints: 366

    BetOnline - Dishonest

    BOL put a $500 freeplay in my .ag account when I transfer over from .com
    I go onto live chat, asking if I needed to make a deposit before being able to
    to play the FP or get winnings from FP.
    I was told, just deposit $50, and do the rollover and any winnings
    from $500 FP would be mine.

    I deposit $50, and my freeplay balance goes from $500 to $50.
    I go back to live chat to ask about this.
    Was told that I got the $50 FP for deposting $50 and
    because I can't have two FP's at the same time this wiped out the $500 FP.

    I asked if I could make another deposit of $450 to get the removed
    $450 back, I was told no.
    I complained a bit more, telling them I had been mis-informed about what to do.
    Chat guy cuts me off. No response to emails.
    Reply With Quote Reply With Quote
  2. 09-13-12 07:23 AM #2
    eastern2
    eastern2's Avatar Become A Pro!
    Join Date: 02-24-12
    Posts: 448
    Betpoints: 0

    Wow
    Reply With Quote Reply With Quote
  3. 09-13-12 09:55 AM #3
    cutter2225
    cutter2225's Avatar Become A Pro!
    Join Date: 07-15-09
    Posts: 187
    Betpoints: 170

    <----- Betonline for continued BS and SBR for continuing to insist all is well with them.
    Reply With Quote Reply With Quote
  4. 09-13-12 10:00 AM #4
    BigGame009
    BigGame009's Avatar Become A Pro!
    Join Date: 05-03-12
    Posts: 42
    Betpoints: 811

    Quote Originally Posted by cutter2225 View Post
    <----- Betonline for continued BS and SBR for continuing to insist all is well with them.
    I was just looking into them too...hahaha thanks.
    Reply With Quote Reply With Quote
  5. 09-14-12 04:26 PM #5
    AribaAriba
    AribaAriba's Avatar Become A Pro!
    Join Date: 04-03-09
    Posts: 2,919
    Betpoints: 97

    the rules is match 100 percent deposit, since u deposit only 50 the right fp is 50 not 500. not defendeing them but i believe that is the disclaimer of the promo.
    Reply With Quote Reply With Quote
  6. 09-16-12 08:40 AM #6
    bane
    bane's Avatar Become A Pro!
    Join Date: 09-14-12
    Posts: 630
    Betpoints: 0

    Quote Originally Posted by BigGame009 View Post
    I was just looking into them too...hahaha thanks.
    +1...
    Reply With Quote Reply With Quote
  7. 09-16-12 11:10 AM #7
    Bill Dozer
    @BillDozer110
    Bill Dozer's Avatar Become A Pro!
    Join Date: 07-12-05
    Posts: 10,894
    Betpoints: 21705

    Quote Originally Posted by Ballpark View Post
    BOL put a $500 freeplay in my .ag account when I transfer over from .com
    I go onto live chat, asking if I needed to make a deposit before being able to
    to play the FP or get winnings from FP.
    I was told, just deposit $50, and do the rollover and any winnings
    from $500 FP would be mine.

    I deposit $50, and my freeplay balance goes from $500 to $50.
    I go back to live chat to ask about this.
    Was told that I got the $50 FP for deposting $50 and
    because I can't have two FP's at the same time this wiped out the $500 FP.

    I asked if I could make another deposit of $450 to get the removed
    $450 back, I was told no.
    I complained a bit more, telling them I had been mis-informed about what to do.
    Chat guy cuts me off. No response to emails.
    Im sure deposit $50 and get $500 fp is not a valid promo. As posted above, the terms are probably matching.

    If you have that live chat, post it and they will honor it. If you logged in to that chat, we can get it for you and ask them to honor it.

    BOL reps are dealing with lots of promos from bailing out sportsbetting.com players to maybe too many different bonus offers. But maybe their mistake, is your gain here.
    Reply With Quote Reply With Quote
Top
« Previous Thread | Sportsbooks & The Industry | Next Thread »