[legendmatt34]

Dont deposit with this book. Customer service are a bunch of rude liars..

mr11018: cv

You are now speaking with lisa of Customer Service.

lisa: good afternoon

lisa: how may I assist you?

mr11018: was looking to deposit

mr11018: whats the rollover on that 100% reload bonus?

mr11018: lisa?

lisa: 15x

mr11018: u pay the fees on 200?

lisa: let me double check for you

lisa: please hol

lisa: hold

mr11018: k

lisa: thank you for holding,

mr11018: ?

lisa: as per the manager in charge 100%bnus15x rllover is usually for deposits of 500-1000. the fees are usually covered on deposits of $250. However we can cover the fees for you on 150 or more from now on but the bonus on deposits from 25-250 is up to a 50%10x

lisa: 251-499 70%12x

mr11018: Same day payouts when you win...

100% deposit when you need a little boost.

wagerweb.com

Thanks,

Jason

*Min $200 deposit other restrictions

mr11018: so u dont honor this ?

lisa: do you have a code on that e-mail that you recieved?

mr11018: i dont see a code

mr11018: its from jason@wagerclubs.com

lisa: when did you recieve it?

mr11018: few mos ago

lisa: ok, let me double check Mr. Rego, please hold a little longer, I'll be right back

mr11018: i was told a few wks ago when i came on that it woud be honored

mr11018: lisa?

lisa: thank you for holding, Mr. Rego, we were talking to the affiliates program and you got it twice but we need to continue with the regular process this is why it says "Restrictions apply" . For now I can provide you with up to a 50%bonsu 10x rollover on deposits less than 251 but we can give you the fees on 150 or more. Usually our customers get them on 250 or more

mr11018: ok how bout promo code AF4158?

mr11018: Get 100% sign up and reload bonus on $200 or more
for up to $1000 and Same Day Payouts
ONLY at WagerWeb
Mention code: AF4158

lisa: exactly, that's the promo code that you recieved. However, we do need to go on with the regular process. We still do have same day payouts and you can still get that bonus on 500 up to 1000

mr11018: so its false advertiesemtn?

lisa: I apologize, did you not get that promotion on your last two deposits?

mr11018: it says 200

mr11018: not 500

lisa: As far as I see we did provided you with that promotion. We arenot giving you the runaround, we are telling you how it is going to be from now on. We would love for you to stay with us but we are giving you the whole information so that you can make your own decision on wether you wish to saty with us or not. We arenot giving false information. We did honor that promotion

lisa: it is just not valid anymore

mr11018: u should prob take it off the internet then

mr11018: since its a lie

lisa: Sir, we are offering up to a 100%bonus and if you click on that banner you will get all the details not only on that bonus but on all the other bonuses. Let me invite you to go to this link>

lisa: http://www.wagerweb.com/promotions/t...is-heating-up/

lisa: for you to check all the information so that you can have a clearer view of our offers

lisa: Like I said, we do appreciate your business with us. We want you to be informed, we want you to feel good with us.

mr11018: ya well last time i was on . they offered me the one i asked for

mr11018: now ur saying i cant get it

mr11018: dont like being lied to.. they said it would be there next time i deposited

lisa: Yes, I totally understand it may not sound as good as the first offer you received

lisa: II understand your point

mr11018: do u have my chat logs from last time?

lisa: hello Mr rego

lisa: my name is Reuben

lisa: customer service manager

lisa: listen

mr11018: hi rueben

lisa: you werent lied to

lisa: you were given what you asked for

lisa: we cant continue

lisa: its that simple

lisa: promotions change all the time

lisa: if youdont like them well sir im sorry but that is the deal

mr11018: last time i came on . he said my next deposit id get that bonus

lisa: she has explained to you what we are offereing

lisa: the ball is in your court

lisa: how would you like to proceed

mr11018: this is the next time

mr11018: and now ur saying i cant

lisa: you are not getting it

lisa: not

lisa: so what would you like to do

mr11018: im not going to deposit to a place that lies

lisa: the first two times were a mistake and you werent actually eligible

lisa: ok sir

lisa: i understand

lisa: have a great day

mr11018: and ill be sure to let the forums know

lisa: of course you will sir

lisa: cause we didnt honor that the last two times

mr11018: ddoesnt matter

lisa: we just are telling you ahead of time

lisa: that you arent getting

lisa: it

mr11018: u said on my next deposit

mr11018: so why lie to your customers?

lisa: sir it has been explained to you

lisa: have a ghreat day

lisa: they should have told you NO

lisa: the first two times

lisa: im not asking you to give it back

mr11018: i didnt cash out

lisa: shame on us

lisa: you shouldnt have

mr11018: whats your point?

lisa: congratulations

lisa: you are not ELIGIBLE SIR

lisa: not

lisa: it was a mistake

lisa: i didnt tak your money

lisa: and then change therules

lisa: you got it the last two times you deposited

lisa: we are telling you upfront

lisa: your NOT ELIGIBLE

lisa: the last two times was a mistake

lisa: if i was trying to steal

lisa: i would have told you after

lisa: so i understand your upset

lisa: i undestand yhou want something more

lisa: im sorry you are not getting it

mr11018: so why did the manager last time i was on tell me that that bonus woudl be waiting for me next time i deposited?

lisa: sir

mr11018: ???

mr11018: answer that question

mr11018: instead of running your mouth

lisa: ok

lisa: im going

lisa: to

lisa: type

lisa: it very clear

lisa: it

lisa: was

lisa: a

lisa: mistake

lisa: you

lisa: are

lisa: not

mr11018: so your mangers dont know what is going on?

lisa: eligible

mr11018: ?

mr11018: they just get paid to make mistakes?

lisa: and i dont know that you spoke to a manager sir

lisa: llsten i know what your doing

mr11018: well maybe u should double check

lisa: i cant offer it to you

mr11018: before u talk?

lisa: so nothing you can say or yell or scream

lisa: is going to get it to you

lisa: you asked a question

lisa: i told you

mr11018: yes several

lisa: isthere anything else

lisa: i can do for you

mr11018: and u havnt answered any

lisa: i guess myenglishis different then yours

lisa: it was a mistake you shouldnt have gotten it

mr11018: why dont u check my prior chat

lisa: but you did

mr11018: and see what was said

lisa: congratulations

mr11018: thats what a good manager does

lisa: you are not eligible to get it again

mr11018: ?

lisa: nice trysir

lisa: like i said nothing you can say is goingto warrant you getting it

lisa: im sorry

lisa: you can call me names you can try and be passive aggressive

lisa: you can play the martyr

mr11018: im not being anything

mr11018: just lied to

lisa: of course you were sir

lisa: is there anything else i can do for you

mr11018: no just keep lying to customers

lisa: ok sir i will

lisa: anything else

lisa: if there is nothing else have a great day sorry once again

lisa: take care

mr11018: ya great business u run here

lisa: you know sir

lisa: what is funny

lisa: is your absalute lack of common sense

lisa: thaqts what is funny

lisa: im telling you ahead of time

lisa: your acting like a chhild

lisa: child

mr11018: Most sportsbooks honor the word of their employees

mr11018: NOT YOURS

lisa: lol

lisa: i see you like to tell non truths too

lisa: have a great day sir

mr11018: You make promises then dont back them up

Your party has left this session.

[BigDaddy]

you don't want to fund this book anyways

D rating and they stiffed a poster for 10k

[Carseller4]

As someone that deals with the public all the time. All I can say is Good Job WagerWeb!!!!

[jjgold]

real bad book and very high risk

stay away

[ElCapitan]

WagerWeb is a bad book but man, you come off as an incredible dick.

[trixtrix]

geez, this is highly surprising to me, they couldn't even keep their word on sending a 4k+ partial payment, but they not keeping word on a bonus promotion.. well that's outta line!

[robmpink]

Guy, this Jason fool send e-mails all the time for justbet and such. Don't hold the book at fault for this guy. Jason@wagerclubs doesn't work for wagerweb. He could say anything he wants. Hopefully you understand the difference of you getting an e-mail from wagerweb vs jason@wagerclubs.com

[robmpink]

Trix, you seem smart. Was it Wagerweb who e-mailed him? Just because you had a problem, don't be a dummy and add to the nonsense.

[austin]

i don't get it a poster with a 'pro status' registered back in 2009 diving into a sheet book?

[donkdown]

I agree with Rob!! I get these same emails!! Has nothing to do with the books!! It's some random guy emailing us!!

[robmpink]

P.S. their customer service is great, I'm not shilling. It is obvious the guy was granted the incorrect bonus twice, they caught it and informed him. He probably knew it. Reuben is one of the nicest guys around.

[robmpink]

i don't get it a poster with a 'pro status' registered back in 2009 diving into a sheet book?

It is easy. He knew he was offered a better deal then he should of got and tried to push on them again.

[trixtrix]

lol robbie, the only one adding to the nonsense is you sir, i actually have vested financial interest in this and therefore have the right to speak up, yet you post in wagerweb related topics far more than i do and supposedly an unbiased player, something does not smell right in finland...

[robmpink]

lol robbie, the only one adding to the nonsense is you sir, i actually have vested financial interest in this and therefore have the right to speak up, yet you post in wagerweb related topics far more than i do and supposedly an unbiased player, something does not smell right in finland...

Trix, I'm not taking about you situation. I have no comment on it. You could chime in here all you want. You have a right. Now this situation is silly, if you read the chat.

[Roxxyfish]

never heard of wager web

[P1bar]

I got an offer after being a member back in 96. I re opened and put in bets and loved the site. My fathers bookie of 50 yrs died and asked me to open an account. My dad doesn't email text or go on computer also lives in fla. I said let me try and open an account and teach him how he can bet on line. I called to find out how to do it and get the referral. Talked to 2 people then ruben got on the phone started loud talking me and told me I was going to be playing out of 2 accounts and I wouldn't get the referral fee. He said I was lying and got really cocky I really don't care about the $100 free play referral fee I would get just was asking how to set it up for my dad. This guy left a bad taste in my mouth I was pissed I don't even know what free play is. Bottom line this guy is rude. Just wanted to help out my dad. Anyone have a good site they can recommend? Oh I work in a big jersey shore bar and have a ton of referrals that won't be going to wagerweb because of Ruben. Would love some feedback on a good site thanks.

[nosniboR11]

mybad, thought this thread was about bronxie

[milwaukee mike]

p1bar anything on the sbr recommended list will treat you right

i like 5dimes, betdsi, youwager

[PhillyFlyers]

WagerWeb!

lolololololol

[Rapscallion]

"lisa: llsten i know what your doing"

[kmarinouofm]

this is too funny.. i never seen someone cry for a bonus so bad...


go to another square book and get 100% match on 100$

[darkhat]

They owe a player here 15k

I think about 6 months now