1. 09-04-12 10:51 PM #1
    rangerz2478
    rangerz2478's Avatar Become A Pro!
    Join Date: 08-06-12
    Posts: 1,194
    Betpoints: 12330

    Can anyone with a BETONLINE account do me a favor...

    Can you please check your limit on futures bets? For example, go to hockey futures. Pick a team to win the cup, enter 10000000 and see what the limit the system gives you. I am getting a message that based on MY ACCOUNT and wager type, the limit is $100. Yet, customer service is claiming that limit is for everyone. I am 99.99999% sure they are wrong, but before I file a complaint I want to make sure. Any help would be appreciated. Thanks guys.
    Reply With Quote Reply With Quote
  2. 09-04-12 11:00 PM #2
    Kaabee
    Kaabee's Avatar Become A Pro!
    Join Date: 01-21-06
    Posts: 2,482
    Betpoints: 113

    500 for me
    Reply With Quote Reply With Quote
  3. 09-04-12 11:01 PM #3
    Justin7
    Justin7's Avatar Become A Pro!
    Join Date: 07-31-06
    Posts: 8,577
    Betpoints: 1506

    Have you been beating them up badly? CS at lots of books have their issues... They just don't understand, and frequently get things wrong.

    I have 500 limits on NHL futures to win the cup.
    Reply With Quote Reply With Quote
  4. 09-04-12 11:03 PM #4
    brendon
    brendon's Avatar Become A Pro!
    Join Date: 12-10-09
    Posts: 443
    Betpoints: 20365

    $500
    Reply With Quote Reply With Quote
  5. 09-04-12 11:31 PM #5
    rangerz2478
    rangerz2478's Avatar Become A Pro!
    Join Date: 08-06-12
    Posts: 1,194
    Betpoints: 12330

    The worst part customer service wise is the fact that TWICE today I was promised I'd get a call back, one of them was supposed to be within 15 minutes. No phone call, no email, no response at all.

    I've been up and down lately, nothing too big in either direction. Customer service told me the limit was for EVERY account, and clearly based on what you guys are telling me that is flat out untrue.

    Thanks guys.

    Quote Originally Posted by Justin7 View Post
    Have you been beating them up badly? CS at lots of books have their issues... They just don't understand, and frequently get things wrong.

    I have 500 limits on NHL futures to win the cup.
    Reply With Quote Reply With Quote
  6. 09-05-12 03:42 AM #6
    skrtelfan
    skrtelfan's Avatar Become A Pro!
    Join Date: 10-09-08
    Posts: 1,913
    Betpoints: 3337

    CS is clueless at lots of books I get wrong info from CS all the time.
    Reply With Quote Reply With Quote
  7. 09-05-12 10:45 AM #7
    FreeFall
    FreeFall's Avatar Become A Pro!
    Join Date: 02-20-08
    Posts: 3,365
    Betpoints: 2391

    where are their NFL futures?
    Reply With Quote Reply With Quote
Top
« Previous Thread | Sportsbooks & The Industry | Next Thread »