1. 09-01-12 06:09 AM #1
    seaborneq
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    Betonline wants to deny me a 25% free play on deposit

    Because of the 50 free play they handed out earlier this week. They are denying one because of the other. I can't withdraw quick enough.
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  2. 09-01-12 08:43 AM #2
    seaborneq
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    Anybody else having this problem?
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  3. 09-01-12 08:52 AM #3
    sickler
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    Which has more value, the $50 fp or the 25% of deposit fp?
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  4. 09-01-12 09:25 AM #4
    SBR Lou
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    Not uncommon for players that have already accepted one bonus offer to not be eligible for another. Always check with CS agents before making any deposit that you were only making for a bonus.
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  5. 09-01-12 11:01 AM #5
    seaborneq
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    Quote Originally Posted by SBR Lou View Post
    Not uncommon for players that have already accepted one bonus offer to not be eligible for another. Always check with CS agents before making any deposit that you were only making for a bonus.
    I had nothing in my account, they gave me a 50 dollar free play and to use it quickly. I only checked because someone on sbr started a thread on about it. I make a deposit a few days ago and now they tell me I can't get the 375 freeplay because of the 50 freeplay they gave me. I told them to keep the 50 freeplay and give me the deposit bonus. They can't even do that.
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  6. 09-01-12 06:19 PM #6
    mathdotcom
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    The e-mail they sent out has 10 terms attached to it and none of them refer to the most important actual terms:

    - not eligible if balance in account
    - not eligible if freeplay or pending freeplay in account

    And given they just gave everyone a $50 freeplay, I am sure they have duped hundreds of people into depositing and then denied them the bonus.
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  7. 09-01-12 06:42 PM #7
    princecharles
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    Could you ever imagine Heritage pulling this shit?

    Everyday I have to read about Guffus and Galant. The two twins, one is kind and sensible, and the other a cojsucker prick who tries to screw anyone and everyone at every turn.

    Fuking disgraceful.
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  8. 09-01-12 07:07 PM #8
    seaborneq
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    [QUOTE=mathdotcom;15863174]The e-mail they sent out has 10 terms attached to it and none of them refer to the most important actual terms:

    - not eligible if balance in account
    - not eligible if freeplay or pending freeplay in account

    And given they just gave everyone a $50 freeplay, I am sure they have duped hundreds of people into depositing and then denied them the bonus.[/QUOTE

    Count me in as their number one lynchpin.
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  9. 09-01-12 07:08 PM #9
    seaborneq
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    [QUOTE=seaborneq;15863666]
    Quote Originally Posted by mathdotcom View Post
    The e-mail they sent out has 10 terms attached to it and none of them refer to the most important actual terms:

    - not eligible if balance in account
    - not eligible if freeplay or pending freeplay in account

    And given they just gave everyone a $50 freeplay, I am sure they have duped hundreds of people into depositing and then denied them the bonus.[/QUOTE

    Count me in as their number one lynchpin.
    They got me good.
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  10. 09-01-12 07:16 PM #10
    mathdotcom
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    [QUOTE=seaborneq;15863676]
    Quote Originally Posted by seaborneq View Post

    They got me good.
    Just try and hammer them and make them regret it sir
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  11. 09-02-12 07:41 AM #11
    seaborneq
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    [QUOTE=mathdotcom;15863752]
    Quote Originally Posted by seaborneq View Post

    Just try and hammer them and make them regret it sir
    That is the only revenge.
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  12. 09-02-12 08:13 AM #12
    Bill Dozer
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    No one gets deposit balances if the account is up (or if it's a signup bonus and they already deposited).

    If you didn't win your first first free play and your acct isn't up overall, shoot me a message with your acct ID and we'll ask about why you wouldn't be eligible.
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