After reading the thread about high school football being available at sportbet.com I figured I'd open an account with them and mess around a little (I follow high school football some). Long story short I didn't realize at first they were part of the 5Dimes family of books and having an account at 5Dimes made it a no go with sportbet. However I informed sportbet that I haven't used 5Dimes in well over a year and wouldn't be so if it was possible to have my account closed at 5Dimes and join sportbet. The live chat agent said it shouldn't be a problem and asked for my 5Dimes account number, of course I couldn't remember it at all and a quick search of my laptop where I store info also came up empty so I told the rep I'll be back a little later if I find the info. At this point I was just going to say to heck with it but the urge to have high school football as an option got the better of me so I went on 5Dimes live chat to try and retrieve my account number. Heres a copy of the chat....
Please wait for a site operator to respond.
You are now chatting with 'Woody'
Woody: Hello. How may I assist you today?
mike: im trying to retrieve my account number
Woody: Do you have your account number and password sir?
mike: please read my question sir
mike: i dont remember my account number
Woody: Ok sir, can I have your full name please?
Woody: Or email?
mike: mike b****a and mikeb****a@msn.com
Woody: Physical address and state?
mike: 1** b**** road unit ***
mike: toronto ontario
Woody: And pjone number?
Woody: phone*
mike: no clue which number i had when i signed up but lets try 416*******
Woody: No sir, is different, but we can change it to the new one you have
mike: 647*******
mike: new one^^
Woody: Ok sir, your account number is: 5D*******, password: **********
Woody: I am going to put on file about your new phone number, is that ok sir?
mike: yes sir
I've actually never had to contact a book to retrieve my account number before so I'm not sure if this is standard procedure but it seemed a little to easy to me. I know at least 3 friends with accounts at 5Dimes and I know as much of there info (address and email) that was required for me to not only receive my account number but also password, which I wasn't expecting. I figured they'd retrieve my info and send it via email. Am I wrong thinking the info was given out to easily.