1. 08-19-12 05:57 PM #1
    luiscorreia
    luiscorreia's Avatar Become A Pro!
    Join Date: 08-19-12
    Posts: 6
    Betpoints: 165

    Intertops problem

    A few months ago, I received an email from Intertops with a VIP bonus of 20%, maximum 200 usd, my account is in euros, I deposited 1000 euros, and received 150,77 euro bonus with a 8x rollover, around 9200 euro.
    I did 9023 euro rollover, only 177 to go, and Intertops simply don't let me wager, my limit is 0 (zero), I have 1332,75 euro on my account, they don't let me withdraw, because I did not complete the rollover and don't let me wager anymore.
    What can I do?
    Reply With Quote Reply With Quote
  2. 08-20-12 06:21 AM #2
    Intertops SB
    Intertops SB's Avatar Become A Pro!
    Join Date: 04-22-11
    Posts: 26
    Betpoints: 2765

    Hi Luiscorreia,

    We kindly ask you to send us a private message including further details and your User ID. Our customer support team will contact you as soon as we receive further information.

    Thanks and kind regards,
    Your Intertops Sportsbook Team
    Reply With Quote Reply With Quote
  3. 08-20-12 08:53 AM #3
    luiscorreia
    luiscorreia's Avatar Become A Pro!
    Join Date: 08-19-12
    Posts: 6
    Betpoints: 165

    Hi, thank you for your interest.
    I am not able to send you private message, my post count is below 20.
    My username is luismgcorreia, the problem is described in the post above.
    Thank you.
    Reply With Quote Reply With Quote
  4. 08-20-12 11:11 PM #4
    luiscorreia
    luiscorreia's Avatar Become A Pro!
    Join Date: 08-19-12
    Posts: 6
    Betpoints: 165

    Update:

    With the help of Justin, Intertops raised my limits, and I was able to complete bonus rollover, let's see how it goes from here.
    Thanks a lot, Justin!
    Reply With Quote Reply With Quote
  5. 08-20-12 11:44 PM #5
    Rapscallion
    Rapscallion's Avatar Become A Pro!
    Join Date: 03-29-09
    Posts: 184
    Betpoints: 1602

    I try my hardest to cut itops slack sometimes, but it's scary to think of all the customers who don't know about SBR. Limited to zero right before rollover? Laughable.
    Reply With Quote Reply With Quote
  6. 08-21-12 09:08 AM #6
    caveira
    caveira's Avatar Become A Pro!
    Join Date: 08-07-11
    Posts: 532
    Betpoints: 1004

    Well, i used to bet there, never had any problems, to me is a reliable book.
    Reply With Quote Reply With Quote
  7. 08-29-12 08:22 PM #7
    luiscorreia
    luiscorreia's Avatar Become A Pro!
    Join Date: 08-19-12
    Posts: 6
    Betpoints: 165

    Problem solved, withdrew my money, after Justin talk to them, no more problems, again thank you very much Justin.
    Reply With Quote Reply With Quote
  8. 08-29-12 08:26 PM #8
    Rapscallion
    Rapscallion's Avatar Become A Pro!
    Join Date: 03-29-09
    Posts: 184
    Betpoints: 1602

    Quote Originally Posted by luiscorreia View Post
    Problem solved, withdrew my money, after Justin talk to them, no more problems, again thank you very much Justin.
    Questions luiscorreia,

    Are you in the US?

    How long till you were paid?

    Did they do the usual 48hr wait until your money was even withdrawn from your account?
    Reply With Quote Reply With Quote
  9. 08-31-12 09:38 PM #9
    luiscorreia
    luiscorreia's Avatar Become A Pro!
    Join Date: 08-19-12
    Posts: 6
    Betpoints: 165

    Hi, sorry for late answer.
    I am in Portugal, rollover was completed saturday 25th, asked for a withdrawal and wednesday 29th the money was in my moneybookers account.
    Reply With Quote Reply With Quote
Top
« Previous Thread | Sportsbooks & The Industry | Next Thread »