1. #1
    lines freak
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    Bet Islands Wont go the Extra Mile

    I started off on a bad foot with Betislands, but many here seem to like and Im sure the darth vader and rob guy will be here with their pitchforks.

    But I signed with BI month or so ago. I send between 150 and 200 in a clip. I dont request a bonus, because being down about a grand there now, 15 dollar cash bonus where I have to roll my deposit three times is not a help but a hinderance to me.

    I explained to a customer service agen yesterday, that nearly every book I have played with has done me right with a bonus, they take into consideration how often you send, and the reason u keep sending is because you are losing.

    Betislands, refuses to help me out, I had to beg for an initial casino rebate which was actually a decent amount, but that was all I have ever gotten.

    I keep sending here, because Im looking for a home book, and this place seems to be liked by folks here.

    I can personally attest that Legendz, Betonline, Youwager, even the crappy ezstreet did me a solid with good bonuses, even after my deposit was lost.

    The bonus they are offering now is not a difference maker but another obstacle to climb.

    I understand gambling is gambling, but most books take into consideration a players activity.

    Im tired of making western U rich, and not getting anything back from this book.

    As I said, I like the site, I like some of the features, but if the other top books will help me out, why cant betislands?

    They keep giving me the "if u dont ask for a bonus at time of deposit, u cant get one" the 10 bucks u give me wont help me. I lost enough here now to get some help, I havent gotten a bonus on any deposit actually, so its not like they would be giving extra, they just would be giving what I should have gotten.

  2. #2
    Betislands
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    Hi Lines,

    I am sorry if you feel we do not go the extra mile for you , requesting a bonus at the time of deposit is not something new in the industry.

    The reasoning behind that is the following :

    When a player requests a bonus they are accepting house money that has a rollover attached to it , the rollover is the sportsbooks way of protecting itself when giving money away no matter the amount $15 or $500.

    A player that does not request a bonus has no restrictons on his money , because its his money.

    So if a player deposit and wins and does not take a bonus they can cashout the next day or same day and they will receive their payment promptly.

    Now if a player deposit and losses and then asks for a bonus he is basically getting 2 shots at the book with his money , I am quite certain if a player deposits and does not take a bonus and wins he will not ask the sportsbook for a bonus that will force him to rollover the funds.

    For this same reason we offer a 20% cash rebate on losses with no rollover or no restrictions for players that do not like having any rollover requierements on their account.

    If you have made several deposits and have had no luck you can always email me and I will give you a comp or freeplay in your account with a rollover.

    Why don't you PM me your account number and we will see what we can do for you.

    I hope you can understand , if you have anymore questions please feel free to contact me.

    Cheers,

    Jon

  3. #3
    cloverfield
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    It could just be my inner Jedi, but I sense more and more "complaints' on the forum from people looking for freeplays or perks. They post a somewhat disparaging remark about a book which has representatives that post here in hopes of getting something out of it. Call me Yoda but the sense is strong in this one.
    Nomination(s):
    This post was nominated 4 times . To view the nominated thread please click here. People who nominated: BigDaddy, 5mike5, SBR Lou, and GamblerSpirit

  4. #4
    5mike5
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    Quote Originally Posted by cloverfield View Post
    It could just be my inner Jedi, but I sense more and more "complaints' on the forum from people looking for freeplays or perks. They post a somewhat disparaging remark about a book which has representatives that post here in hopes of getting something out of it. Call me Yoda but the sense is strong in this one.
    ur exactly right about this

  5. #5
    lines freak
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    Well, I have sent three times a week, for a month, with no free shot except on an initial bonus which was given after a tooth pulling kind of fight.

    And every time the customer service not only denied, but denied it like I was some vulture trying to get over.

    If I send a new book a thousand in a month, i dont feel bad asking for help, considering I didnt get any bonus.

    the 10% is not enough to help me.

  6. #6
    lines freak
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    Just expecting the same I would get at most books I played.

    And they actually give a bigger bonus on top of it.

    We are the ones taking the risk of sending, paying fees, and risking getting paid, in addition to facing
    the odds which are against us.

    I dont doubt BI will pay, but there is always risk in any transaction.

    But I like the book, if they bent a little like legendz has or others, theyd be really good.

  7. #7
    Betislands
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    Hi Lines,

    Our rules are always explained to our clients and are posted on our website , in fact we do go the extra mile for clients if someone has a special request they should contact me about it , but it seems you were made aware of this issue after the first deposit you made with us.

    No PM yet I cant help if you wont give me the chance.

    Jon

  8. #8
    robmpink
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    Lol, thanks for the shout out. In all seriousness jon extended u an opportunity to have your request reviewed by him. Get back to him.

    Maybe it is me, but the majority of books don't give comp freeplays when you ask.

    I can relate to u in a way. Nothing worse then getting destroyed in the casino then dep again, then losing again, then dep again.

    Lock the casino

  9. #9
    PLA
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    Stupid post, player just try to get free money

  10. #10
    The Bet Master
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    You can go to 5Dimes and enroll in the cash back program. On top of the cash back if you deposit within 24 hours of it you get an extra 10% of that deposit cash with no rollover.

  11. #11
    robmpink
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    I'm sure u get a casino loss bonus every Monday. Right?

  12. #12
    Fire in da hole
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    I will say that Betislands has been great for me and Jon HAS went above and beyond, even dating back to when he was at wagerchief.

  13. #13
    djefferis
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    OP- let me get this straight, you deposit, decline bonus and lose multi times, now expect the book to "take care of you" because you lost...but you acknowledge not taking a bonus as you don't like being tied to a RO if you win.

    So basically, you want to be placed in a position of having an advantage over the house...

    Only 2 way that happens son, you study hard here, learn to handicap better, manage money better and win or learn to effectively cheat without detection (and pray they let you live when the house gets wise). You'll never win long term until you learn one of these 2 things, no matter what rebate Jon gives you.

  14. #14
    lines freak
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    I sent 400, in two days. If I wanted free money i would have just kept it. What I wanted was the convenience of someting as opposed
    to running again.

    but PLAuck u too.

  15. #15
    lines freak
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    I had a deposit rejected when I received a blacklisted name from 5dimes. I was looking for something like "we're sorry sir, and sorry for the inconveience, but you will have to get the deposit refunded and do it again.

    What I got was a "go get it refunded and send it again"

    I dont play there any more.

  16. #16
    shari91
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    Would someone try this at Pinny? Is this just an American thing? Like do some of you guys feel you're owed something when you lose money at an online sportsbook/casino just because you kind of stink at the whole thing (as most of us do)?

    OP - this is by no means a shot at you as you're definitely not the first person to try the same thing on SBR. If anything it's a bit of a subtle shot at Jon for being so bloody worried about customer service and being nice that he even engages in discussions about this stuff just to make everyone happy. Jon: People are using the forum to blackmail you. You're a brilliant guy so you obviously know that already and you're one of the sweetest guys in the business... why you even entertain this is beyond me.

    News flash forum yippers: TALK TO THE BOOK'S MANAGER FIRST. 99.9% of us will not win at sports betting or in an online casino. We can get 800% bonuses with no rollover - or even a realistic lovely bonus like 365 offers which I think most will agree is one of the fairest and easiest to achieve in the business - and we'll still lose it back. Why does 365, one of the biggest books worldwide, offer such an easy and generous bonus? Because when we clear that bonus and take that withdrawal, we don't walk away. We start to think we know more than the algorithms, lines makers, and all the ghosts of bettors past that have come before us. But we don't. And then we lose back that withdrawal, deposit again and again and again.

    And then to see people backtrack in threads (or even worse yesterday change a thread title) because they successfully got what they were angling for? Ugh. I think there's a happy medium between Pinny and BI. Jon you have your rules - my advice is to stick with them because you have more than enough satisfied customers to back you up.

  17. #17
    lines freak
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    well, I hadnt dealt with Jon until this point. He seems good.

  18. #18
    lines freak
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    Shari, U dont read evidently.

    and I suggest Jon deducts from your account. Since you are so happy, u wont mind sharing your wealth with the disgruntled.

  19. #19
    lines freak
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    I guarantee I can outhandicap you in sports. Whats killing me is the casino. I havent found one that feels like a real game.

    Your advice should have been, dont play in the casino,,,where the hell were you?

    But its not exactly an exciting time for sports right now, even the wnba is off. I miss watching them "beauties".
    Last edited by lines freak; 07-19-12 at 03:03 PM.

  20. #20
    shari91
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    Quote Originally Posted by lines freak View Post
    Shari, U dont read evidently.

    and I suggest Jon deducts from your account. Since you are so happy, u wont mind sharing your wealth with the disgruntled.
    I do read quite well. You posted your update in between my making my post as I was distracted by something else.

    Regardless my point remains the same - talk to the book's manager before bitching on a forum. Regardless of the book. Even the one man some bettors in the industry love taking the piss out of: Tony from 5Dimes, will get on chat at any time to discuss your account. Have never seen any Euro or Asian book's top guy ie Tony or Jon be so willing to talk one on one with their clients.

    And if I could share my wealth from BI, trust me I would. I'd be willing to offer up 100% to the disgruntled knowing full well that I'd retain 100% of my cash. Unfortunately I can't play there yet because of geographical restrictions. And I probably shouldn't admit it but I get jealous when I see you guys can. If they'd take my cash I'd be there in a second. I'm sure they will some day if they want a free pay day

  21. #21
    shari91
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    Quote Originally Posted by lines freak View Post
    I guarantee I can outhandicap you in sports. Whats killing me is the casino. I havent found one that feels like a real game.

    Your advice should have been, dont play in the casino,,,where the hell were you?

    But its not exactly an exciting time for sports right now, even the wnba is off. I miss watching them beauties.
    Yeah it sucks right now for sports if you're not into tennis or MLB. Sit for a few days and wait for the Olympics. Or bet some Aussie sports! Seriously stay away from online casinos. And that's not a slam against any of them but a big part of the thrill of blackjack or whatever for me is sitting at a table, a group of people cheering or bitching at the dealer or the anchor who hits on 19. Don't get into the old lady style of just pushing buttons. No different than sitting at slot machines in a casino really and most of us wouldn't bother doing that as we know the odds are majorly stacked against us. GL lines freak

  22. #22
    djefferis
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    As I said "learn to handicap AND MANAGE MONEY BETTER"...talk about someone needing a lesson on learning to read.

    1st rule of money management, avoid casino games. The fact don you lost at a virtual game is just further proof you don't understand the rule. You might get 99 of 100 winners, but if your betting 1 unit on the 99 at at even money and 100 units on the loser even, you'll still be a net loser. Capping ain't all about guessing winners.

  23. #23
    lines freak
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    Well Jon is easier found here. I dont care how he manages his time, but it's logical that if I cant reach him on the site, but can here,
    that here would be the best choice. no?

    U dont know how it works there, so u shouldnt comment really.

  24. #24
    lines freak
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    But there is no capping in blackjack. There is money management, but playing standard money management is a losing prop as well.

    I lost most my money there. I keep assuming as in land games, that it evens out. Really hasnt.

  25. #25
    5mike5
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    big diiference in playing table games at a casino, and playing them online

  26. #26
    brendon
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    he's so great at handicapping sports, I'm sure he makes a ton of money. what's a few hundreds in the casino.

  27. #27
    lines freak
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    I go in thinking Ill go up 10 bucks or down 10 bucks. Then I win one hand, lose one, win one, lose 10 in a row.

    And thats kind of how it goes. unless u start out winning right away, u aint gonna.

    That allusive streak has been alusive.

  28. #28
    lines freak
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    Yes, the main difference is the dealer doesnt get 5 blackjacks in a clip of 10 hands, way too many blackjacks.

  29. #29
    lines freak
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    Takes money to make money dont it BREN?

  30. #30
    darkhat
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    This is turning into a fuckin joke now. People are complaining just cause they see Betislands will go way more than an extra mile to please them.

    People are trying to take advantage of Jon's generosity..

  31. #31
    lines freak
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    once again, I have NEVER gotten my way there. I wasnt even afforded the ability to speak with him, I was spoked to by cs and then they run away from the chat box not budging.

    If I had been able to speak to a manger, I probably wouldnt have signed up here, my original beef was not being able to talk to a decision maker.

    Jon, did me a favor this time. He didnt the first time, I dont have a problem with him,, in fact I just deposited again.

    I didnt receive any bonuses, so its not exactly genorosity, I didnt even know who he was, I didnt expect to talk to him here being I couldnt anywhere else.

    But concoct whatever opinion you wish, hope it gets u a bonus.

  32. #32
    HedgeHog
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    BeantownJim and Lines Freak have this shake down routine down to a science. Start a negative thread about BI, coerce Jon into giving them a free handout, and then start a new thread about how wonderful BI is.

  33. #33
    Hankwins
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    That is probably about the only thing I like about betonline,you can deposit and request the freeplay within 24 hours, perfectly ok to request after losing your deposit. What other books allow this?? truly an advantage to the bettor as hedgehog mentioned.

  34. #34
    wtt0315
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    Quote Originally Posted by Hankwins View Post
    That is probably about the only thing I like about betonline,you can deposit and request the freeplay within 24 hours, perfectly ok to request after losing your deposit. What other books allow this?? truly an advantage to the bettor as hedgehog mentioned.
    betjam use to
    I have had Heritage do it after all my deposit was in play as pending but not sure after i lose it

  35. #35
    lines freak
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    Quote Originally Posted by HedgeHog View Post
    BeantownJim and Lines Freak have this shake down routine down to a science. Start a negative thread about BI, coerce Jon into giving them a free handout, and then start a new thread about how wonderful BI is.
    AWWWWWW somebody feels left out and hurt.

    Still not getting anything huh, kinda like high school huh,or still today?

    Thats not how it is Edgy, people get mad, people forget, people can have a change of heart.

    But this is a very genius angle on your part I must say. YOU havent been proved a believer, so this is your shot to get something.

    If I were U Id go for a 4 digit bonus, after all you ALWAYS loved this book, so go for it.

    Ahhh Hedgy

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