1. 06-24-12 09:05 PM #1
    Username9999
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    Sportsbetting.ag Customer support will be handled by betonline.ag

    Starting tomorrow. So prepare to be scammed further with your payouts and poker request. SBR Lou can confirm the customer service support now!
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  2. 06-24-12 10:14 PM #2
    OUTCAST
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    That explained why they couldn't give out the horse rebates for almost a month due to delay. Delay in what?
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  3. 06-24-12 10:45 PM #3
    Username9999
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    Quote Originally Posted by OUTCAST View Post
    That explained why they couldn't give out the horse rebates for almost a month due to delay. Delay in what?
    Which site were you having an issue with when it came to the horse wagers? Atleast now the betonline players will be able to merge with the other company so poker can be played again. From my understanding sportsbetting.ag has no poker issues.

    As of tomorrow the sportsbetting.ag page will look exactly like betonline.ag page. Only difference will be the name.
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  4. 06-24-12 10:52 PM #4
    Iceman@313
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    So how is this going to effect payouts cuz i withdrew checks already. Im hopin this means faster payouts since they switchin over been like 2 plys months of these sliw payouts hopefully they start payin faster nd open a wire transfer back up
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  5. 06-24-12 11:48 PM #5
    princecharles
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    Hey FiredFromBOL,
    Do you kniw what poker network Sportsbetting.ag is on?
    Thanks
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  6. 06-25-12 01:35 AM #6
    Chopsticks
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    Looks like they have changed hosting as well. For some reason I have not been able to access BOL for months. The same now applies to sporrtsbetting.ag. It is weird because I have no problems accessing the website of any other sportsbooks.
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  7. 06-25-12 08:46 AM #7
    sharpcat
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    Great day to upgrade the website BOL first day of wimbledon

    Always liked Sportsbetting.ag for their unique lines but It looks like BOL is in the process of making them another BOL/Lowvig skin
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  8. 06-25-12 09:25 AM #8
    Chopsticks
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    Quote Originally Posted by sharpcat View Post

    Always liked Sportsbetting.ag for their unique lines but It looks like BOL is in the process of making them another BOL/Lowvig skin
    That would suck. Their lines are not really great but some gems here and there. That and the fact that they will offer bonuses to winners makes them very useful. Probably not going to happen now
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  9. 06-25-12 09:44 AM #9
    sharpcat
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    Quote Originally Posted by Chopsticks View Post
    That would suck. Their lines are not really great but some gems here and there. That and the fact that they will offer bonuses to winners makes them very useful. Probably not going to happen now
    One of the few U.S. facing books left that were not afraid to make their own lines.

    It is very sad to see this.
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  10. 06-25-12 12:28 PM #10
    BAUS
    Back on post review re: Optimal
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    Site is back up. Standard BOL lines, cashier, etc.

    Too bad. I liked Sportsbetting.ag the way it was.

    BAUS
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  11. 06-25-12 12:32 PM #11
    golfnut4653
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    Been with sportsbetting.ag for over 7 years and payouts were never an issue until this year. Hopefully offering person to person and the book to book withdrawal options will help players, and not be a nuisance.
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  12. 06-25-12 12:37 PM #12
    wrongturn
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    Horrible. Now I have two books that are exactly same. What a waste for a good internet site name.
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  13. 06-25-12 12:40 PM #13
    Username9999
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    Quote Originally Posted by golfnut4653 View Post
    Been with sportsbetting.ag for over 7 years and payouts were never an issue until this year. Hopefully offering person to person and the book to book withdrawal options will help players, and not be a nuisance.
    I can assure you of one thing. The payouts will be slow. Only because it will be the same financial dept handling your payout request. Your p2p payout will be max 950 for both. Before it was 2500 for **. They are merging for the use of Poker. They get to hop on their poker server, and everything is fixed. Looks like someone invested in them. Everything from those sites, you will have to do online. Its actually very easy to do.
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  14. 06-25-12 12:42 PM #14
    Username9999
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    Quote Originally Posted by princecharles View Post
    Hey FiredFromBOL,
    Do you know what poker network Sportsbetting.ag is on?
    Thanks
    No I do not. I will update to you as soon as I get that information.
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  15. 06-25-12 12:46 PM #15
    sharpcat
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    Anybody else unable to log into their account?

    Website has no contact for customer support and it will not let me log in.
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  16. 06-25-12 12:46 PM #16
    HedgeHog
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    Isn't this a good thing? BOL is B+ rated and SBR recommended.
    Points Awarded:

    prop gave HedgeHog 11 SBR Point(s) for this post.

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  17. 06-25-12 12:53 PM #17
    Harmy G
    cool story bro
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    How NOT to perform customer service. I have a balance, but no history. No idea how my Wimbledon plays went.
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  18. 06-25-12 01:01 PM #18
    mathdotcom
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    Quote Originally Posted by HedgeHog View Post
    Isn't this a good thing? BOL is B+ rated and SBR recommended.
    Please tell me you're being sarcastic
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  19. 06-25-12 01:04 PM #19
    wrongturn
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    Quote Originally Posted by HedgeHog View Post
    Isn't this a good thing? BOL is B+ rated and SBR recommended.
    At least you can expect J7 won't handle your complain if you have one.
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  20. 06-25-12 01:06 PM #20
    sharpcat
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    Pending future bets in my account are missing and it appears they credited the funds back to my balance. WTF?
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  21. 06-25-12 01:07 PM #21
    wrongturn
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    Quote Originally Posted by sharpcat View Post
    Anybody else unable to log into their account?

    Website has no contact for customer support and it will not let me log in.
    The first log in will bring you a registration page. Then you have to click a link in your email to activate.
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  22. 06-25-12 01:08 PM #22
    sharpcat
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    Quote Originally Posted by wrongturn View Post
    The first log in will bring you a registration page. Then you have to click a link in your email to activate.
    Thanks.

    I got on but now my pending future bets are gone and they credited the funds back to my available balance.
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  23. 06-25-12 01:11 PM #23
    sbfk
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    I had a withdrawal for 575.00 made on Saturday and now it does not show up anywhere in the "new" history ..what is going on? they never send confirmation emails either when you withdrawal
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  24. 06-25-12 01:13 PM #24
    Username9999
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    Quote Originally Posted by sbfk View Post
    I had a withdrawal for 575.00 made on Saturday and now it does not show up anywhere in the "new" history ..what is going on? they never send confirmation emails either when you withdrawal
    Sara looks like you will be having to get more cs reps on the phones. My suggestion is contacting player services from the website.
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  25. 06-25-12 01:16 PM #25
    Bill Dozer
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    Quote Originally Posted by sbfk View Post
    I had a withdrawal for 575.00 made on Saturday and now it does not show up anywhere in the "new" history ..what is going on? they never send confirmation emails either when you withdrawal
    sbfk,
    Can you see it now in your pending payouts?
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  26. 06-25-12 01:18 PM #26
    sharpcat
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    Quote Originally Posted by Bill Dozer View Post
    sbfk,
    Can you see it now in your pending payouts?
    Bill do you have a contact # to their customer service?

    They have nothing on the site.
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  27. 06-25-12 01:19 PM #27
    wrongturn
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    It is a complete change, only name left. Database starts with brand new, thus it does not have any history data. I guess It will take time to have them enter pending bets manually.
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  28. 06-25-12 01:19 PM #28
    Bill Dozer
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    You guys will have to stand by as and we'll update the board after we are filled in. Any time a good book gets involved with a lesser book, it's usually going to work out well for the players.
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  29. 06-25-12 01:20 PM #29
    sbfk
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    Quote Originally Posted by Bill Dozer View Post
    sbfk,
    Can you see it now in your pending payouts?
    Hi Bill,

    absolutely not. I am worried because I play casually and won a couple parlays last week(enough to warrant a withdrawal). When i click on payout history it says "no data returned".
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  30. 06-25-12 01:20 PM #30
    Bill Dozer
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    Quote Originally Posted by sharpcat View Post
    Bill do you have a contact # to their customer service?

    They have nothing on the site.
    I'd say give it about an hour or two.
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  31. 06-25-12 01:39 PM #31
    OUTCAST
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    How To Contact Sportsbetting.ag Customer Support?

    Does anyone know the number to contact them? There is no number or live chat link on the new web site.
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  32. 06-25-12 01:53 PM #32
    HedgeHog
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    Quote Originally Posted by wrongturn View Post
    At least you can expect J7 won't handle your complain if you have one.
    Mathy hit it on the nose--I was being sarcastic. I left BOL after my last 2 payouts turned into nightmares, requiring SBR (Lou) assistance. Absolutely horrible CS that I choose not to deal with anymore.
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  33. 06-25-12 01:53 PM #33
    Username9999
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    Quote Originally Posted by OUTCAST View Post
    Does anyone know the number to contact them? There is no number or live chat link on the new web site.
    Guys. Look at the name of the thread.. All You have to do is call betonline.ag
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  34. 06-25-12 01:54 PM #34
    sharpcat
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    I would like to know how to contact them myself.

    I would like to know why my future bets that have been pending since december were canceled??????
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  35. 06-25-12 01:54 PM #35
    sharpcat
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    Quote Originally Posted by Username9999 View Post
    Guys. Look at the name of the thread.. All You have to do is call betonline.ag
    Betonline customer support said they could not help with my sportsbetting.ag account.
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