1. 05-17-12 08:25 PM #106
    SBR Lou
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    For those getting the MAC state errors, you guys are unfortunately going to have to clear your cookies and cache. Please see the original post.
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  2. 05-17-12 08:31 PM #107
    stevex
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    Do that and also you might have to reset your browser to default settings as well.
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  3. 05-17-12 08:38 PM #108
    robmpink
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    Quote Originally Posted by SBR Lou View Post
    For those getting the MAC state errors, you guys are unfortunately going to have to clear your cookies and cache. Please see the original post.

    Did that 3 times already after reading your earlier post and at each site.
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  4. 05-17-12 08:39 PM #109
    zoo youk
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    Quote Originally Posted by robmpink View Post
    Did that 3 times already after reading your earlier post and at each site.
    same here and still getting the same shit.
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  5. 05-17-12 08:40 PM #110
    Miz
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    Well they paid me out, no problems. I cashed out two thirds of my balance. They have been nothing but polite and legit to me. Sounds like nobody on here owns their own business or understands that shit happens sometimes (DDOS is common, especially for up and comers). They've tried to sort it out, things take time sometimes. I dunno. I've been treated much worse by other books. Seems like people only get on here to bitch and whine, but never announce if something goes well. I have laid -107 the whole time and got a payout with no fees at all. Betislands is still ok w me.


    The only book that every f|_|cked me over completely was SIA...
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  6. 05-17-12 09:59 PM #111
    bobbywaves
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    Despite not receiving a tracking # via e-mail today as promised, I anticipate the 5k payout to be in my mailbox by noon tomorrow without any issues.
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  7. 05-18-12 12:10 AM #112
    paco
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    Quote Originally Posted by robmpink View Post
    Did that 3 times already after reading your earlier post and at each site.
    Ditto
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  8. 05-18-12 12:47 AM #113
    Dark Horse
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    Cookies are not the issue. Browsers that don't store cookies have the same problem.
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    princecharles gave Dark Horse 1 SBR Point(s) for this post.
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  9. 05-18-12 03:55 AM #114
    MBENZ
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    No problem here.
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  10. 05-18-12 04:45 AM #115
    Jnas
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    deleted cookies twice tried 2 different web browsers no dice
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  11. 05-18-12 06:14 AM #116
    MBENZ
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    Quote Originally Posted by Jnas View Post
    deleted cookies twice tried 2 different web browsers no dice

    Can you bookmark the site?If you can try logging on and if it kicks you out,don't leave the site,just hit your bookmark again and it should let you log in.Sounds nuts but it worked on my end.
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    Jnas gave MBENZ 5 SBR Point(s) for this post.

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  12. 05-18-12 09:27 AM #117
    Betislands
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    Morning guys,

    Hope all is well , we have finished our security upgrade and we are virtually untouchable from more attacks the MAC error some of you were getting was a cluster issue that has been solved our techs worked all night and nobody should have anymore issues , clean your cookies and cache and re open your browser and the site will work fine for you if it did not please PM me so I can take a look at your account / IP.

    I would like to thank everyone for their patience and understanding DDOS attacks are part of this industry our business internally has not been affected one bit , our payouts are still going out as usual and things are back to normal.

    Everyone that was active through the attack by active I mean people that had balances at the time of the issues will receive a house comp please email cs@betislands.ag to request not by chat or phone but by email.

    Cheers!

    Jon
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  13. 05-18-12 12:14 PM #118
    kaliboyz
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    What about had balance but lost it all on the 2nd day of DOS attack (I called to made my bets)? And called 2-3 times to make a deposit but couldn't.
    Last edited by kaliboyz; 05-18-12 at 12:18 PM.
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  14. 05-18-12 01:41 PM #119
    Betislands
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    Hi kaliboyz,

    I have no control on the outcome of the wagers , my apologies if you were not able to reload your account.

    Thing are back to normal now.

    Jon
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  15. 05-18-12 02:08 PM #120
    kaliboyz
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    So do I qualify for the comp?
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  16. 05-18-12 02:29 PM #121
    Betislands
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    Contact us via email kali ! Thanks !
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  17. 05-18-12 03:51 PM #122
    kaliboyz
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    Email sent..Cheer Jon!
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  18. 05-18-12 04:13 PM #123
    secretstash
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    congrats on getting fully back Jon.. Get ahold of me when u get a chance bud either pm here or email




    -stash
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  19. 05-18-12 04:46 PM #124
    kaliboyz
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    Quote Originally Posted by Betislands View Post
    Contact us via email kali ! Thanks !
    WOW, WOW, WOW.....got the freeplay with 8x roll over (in 45mins) max withdraw is $500 ... THANK YOU BETISLANDS ,
    Last edited by kaliboyz; 05-18-12 at 04:49 PM.
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  20. 05-18-12 07:37 PM #125
    pimike
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    Quote Originally Posted by bobbywaves View Post
    Despite not receiving a tracking # via e-mail today as promised, I anticipate the 5k payout to be in my mailbox by noon tomorrow without any issues.
    WEll was it????
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  21. 05-18-12 07:51 PM #126
    robmpink
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    Have a casino issue that I hope is resolved SOON.
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  22. 05-18-12 10:02 PM #127
    Milk Money
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    no 2nd half WNBA?
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  23. 05-18-12 10:10 PM #128
    zoo youk
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    is there a rollover on this house comp?
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  24. 05-18-12 10:56 PM #129
    bobbywaves
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    Quote Originally Posted by pimike View Post
    WEll was it????
    No payout yet....However I did receive the tracking # today, so it appears the 5K will arrive tomorrow. Only 1 day later than normal, not bad.
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  25. 05-19-12 04:21 AM #130
    Ian
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    I'm still having problems with the site. It is painfully slow, and the connection frequently times out. I was able to get one bet in yesterday, but other than that it has been impossible to place a wager. Anyone else having this problem?
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  26. 05-19-12 08:59 AM #131
    robmpink
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    Quote Originally Posted by Ian View Post
    I'm still having problems with the site. It is painfully slow, and the connection frequently times out. I was able to get one bet in yesterday, but other than that it has been impossible to place a wager. Anyone else having this problem?
    Smooth sailing for me yesterday.
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  27. 05-19-12 03:25 PM #132
    robmpink
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    Quote Originally Posted by robmpink View Post
    Have a casino issue that I hope is resolved SOON.
    Hey Jon, I got your message last night. Let me know if u had a chance to review it. Thanks.
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  28. 05-19-12 04:13 PM #133
    pimike
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    Quote Originally Posted by bobbywaves View Post
    No payout yet....However I did receive the tracking # today, so it appears the 5K will arrive tomorrow. Only 1 day later than normal, not bad.
    Good!! Please advise us when you actually get that big payout IN your account bud!

    Thanks
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  29. 05-19-12 04:28 PM #134
    Frogger
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    Quote Originally Posted by bobbywaves View Post
    No payout yet....However I did receive the tracking # today, so it appears the 5K will arrive tomorrow. Only 1 day later than normal, not bad.
    Interested to see if this came through. If we hear nothing but solid payouts, you really gotta give BetIslands credit for coming through this and ensuring customers saw no disruption. This cannot be an easy thing to do with the amount of withdrawal requests they had to get this week. Shows a solid bankroll and solid operation.
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  30. 05-19-12 08:35 PM #135
    bobbywaves
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    Received payout this morning, solid book.
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  31. 05-20-12 12:28 AM #136
    pimike
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    Quote Originally Posted by bobbywaves View Post
    Received payout this morning, solid book.
    BAMMMMMMMM There it is good stuff! Thanks for reporting back.
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  32. 05-20-12 09:06 AM #137
    wrongturn
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    I also received payout after one week, in fedex. Very impressive on how easy they make it to be. I am used to the 4+ weeks time from other books.
    Last edited by wrongturn; 05-20-12 at 09:16 AM.
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  33. 05-20-12 09:55 AM #138
    Frogger
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    Doesn't look like anymore complaints and everyone getting paid on time. Im sure last couple weeks were no fun with Bet Islands but they were appeared to come through and peeps getting 5k payouts like its nothing.

    With all this crap news about shit books stiffing and slow-paying it sounds like they could learn from how Islands operates.
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  34. 05-21-12 12:54 PM #139
    William Walters
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    Quote Originally Posted by zoo youk View Post
    is there a rollover on this house comp?
    Yes........8 times. Not sure it's worth it if you plan on making a withdraw soon.
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  35. 05-21-12 01:37 PM #140
    rick50time
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    These guys just ran into some tough luck...im sure we have all to before...they will make things right...im sticking with them..
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