1. #1
    theuproar
    theuproar's Avatar Become A Pro!
    Join Date: 05-14-12
    Posts: 1
    Betpoints: 12

    Betvictor withholding my funds

    Hi all, new here, quick question though.

    I opened a Betvictor account in the UK and deposited £25.00, lost it, which gave me a £25.00 free promo cash.

    I bet this £25.00 and won £57.50 profit from this promo bet (rules are to wager winnings to £100 before being able to withdraw).

    I lost that £57.50, and logged out.

    Last week I deposited £100 in the same account to play live casino because I had a ZERO balance, I gambled this and won £130, and then withdrew.

    Now, security at BetVictor have blocked my withdrawal and stated that I still need to wager the remaining £53.50 in order to be able to withdraw my winnings?

    Is this correct? I assume that a free bet was, a free bet, and if I lost it that would be the end of it. I didn't understand that there is then an obligation to meet the wager requirement if you deposit more of your own money.

    Here are the terms and conditions - http://www.betvictor.com/sports/en/c...bet-full-ts-cs

    Basically, I've made a complaint and am waiting to hear from their manager.

    Any thoughts would be great.

    cheers

  2. #2
    Br0nxer
    July 2012 Poster of the Month
    Br0nxer's Avatar Become A Pro!
    Join Date: 03-25-11
    Posts: 13,665
    Betpoints: 888



    BetVictor


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