1. 05-17-12 01:10 PM #1
    Laz
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    Heritage (John) all class

    I took a payout this morning and wasn't aware that the once a month free payout for this method was only available on Tuesdays and Wednesdays. I wrote in to live chat and was told it was clearly stated on their payouts page.....which it was, so my fault and I just moved on and didn't think much more of it. A few hours later, John from Heritage calls and lets me know that the $70 fees have been reimbursed, since I was unaware of the rule. Very classy move on their part.
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  2. 05-17-12 01:19 PM #2
    5mike5
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    very since gesture...good job heritage
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  3. 05-17-12 01:37 PM #3
    poker6469
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    wow,that class

    sweet
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  4. 05-17-12 01:57 PM #4
    robmpink
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    That happened to me on my last withdrawl from them. Same situation. I didn't get an e-mail though with the $60 or $70 back. John is a good guy.
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