Here's an email I got from them:
Dear Sir,
Our Risk Department notices that you are withdrawing your entire balance and making a new CC deposit. For example, on 29 April you requested a wire and on 30 April made a CC deposit.
We have no problem with our clients requesting withdraws from their accounts. The majority of our clients plan to continue playing and make the occasional partial withdrawal. Or some withdraw their entire balance at the end of their favorite season. We are also happy to pay the 4% fees associated with CC deposits for our clients.
However, we do not expect that clients will withdraw their funds using a wire only to re-deposit with a CC. The fees paid by Pinnacle Sports to accept these re-deposited funds were £203.
We are bringing this to your attention since if you choose to manage your account balance in this manner, your account will be set to be charged the full 4% fee incurred by Pinnacle Sports to accept your CC deposits and you will also be charged for all withdrawals.
We appreciate your cooperation regarding future withdrawals and deposits to your account.
Kind regards,
Customer Service Department
Pinnacle Sports
I didn't know they are paying too many fees, I'm used to UK books which allow you to deposit and withdraw freely, so okay, don't kill me for that, I'm just wondering what should I tell them back by email.