BetDSI Rant - Scammed out of $417

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  • rdegk15
    SBR Sharp
    • 09-15-12
    • 341

    #1
    BetDSI Rant - Scammed out of $417
    Yes I know and am well aware of the rollover amounts but I deposited for MM to get action on the games for entertainment.

    My rant is about the casino promotion and rollover. The sportsbook is great.

    I deposited as part of the 200% bonus. 100% at the sportsbook and 100% at the casino. The casino has an 80x rollover. What a joke right.

    Anyway, I played $40,000 in volume at the casino on my $500 bonus balance. My account balance went to as high as $3,000. When I was at $3,000 I still had $10,000 in volume left to play. At this point I have never seen so many 4,5,6 card 21's by a dealer in my life. My account balance dropped to $475. No big deal, This was all free money anyway. I played my next hand and all of a sudden a message on the screen said I had hit my rollover requirement and the casino shutdown. I went to log back in and all of my funds disappeared.


    I contacted support and they told me I only get to keep what is left above my initial bonus ($500). I finished off at $417. All the dude said from customer support that that "You should have read the rules" and "You accepted our terms when you clicked the deposit button." The terms stated "
    200% March Madness Bonus: 100% Sports (20x Roll) + 100% Casino (80x Roll) + 1 Free Bracket Entry"

    There was no link to read further on the requirements and their rules. I asked the customer support guy for a link to the rules and requirements and he said there wasn't a link and for me to find it in the casino rules sections. I read every single page on their site for rules and there was not one thing mentioned about rollover requirements in relation to keeping the amount over initial bonus amount. All it says is "Once the rollover requirements are met, ONLY winnings from the bonus will be credited as cash on players account." To me this says I keep my cash once rollover hits. Also it doesn't mention anywhere that bonus funds will disappear once the rollover hits. So it never gives you the chance to play with funds once rollover hits to get over that initial bonus amount.

    I feel like I was scammed out of $417, what you guys think.


    **Yes I know I should never take the bonus and the rollover amounts are high but I am a recreational player and I never expect to withdrawal when I make a deposit. However, the circumstances above show that this is ridiculous.
    Last edited by rdegk15; 03-17-17, 07:36 AM.
  • Optional
    Administrator
    • 06-10-10
    • 61359

    #2
    The casino bonus has always been only winnings above the bonus amount there. For years.

    The terms for that March madness promo are no longer on the site but you can check the Casino Welcome promotion terms which say "Once the rollover requirements are met, ONLY winnings from the bonus will be credited as cash on players account."


    Disappointing but the CS guy was right about reading all the terms for bonuses. :\
    .
    Comment
    • rdegk15
      SBR Sharp
      • 09-15-12
      • 341

      #3
      I understand but they should write it better because it isn't clear that it is the amount over initial bonus, unless I am just dumb. Also, it doesn't mention funds will just disappear which is a joke as well.


      Originally posted by Optional
      The casino bonus has always been only winnings above the bonus amount there. For years.

      The terms for that March madness promo are no longer on the site but you can check the Casino Welcome promotion terms which say "Once the rollover requirements are met, ONLY winnings from the bonus will be credited as cash on players account."


      Disappointing but the CS guy was right about reading all the terms for bonuses. :\
      Comment
      • Crusherrr
        SBR MVP
        • 06-27-16
        • 3649

        #4
        I mean you weren't scammed if it's in their terms but that's still ridiculous.
        Comment
        • dabreeze
          SBR Hustler
          • 09-11-09
          • 69

          #5
          Do yourself a huge favor, contact your friendly BETDSI CSR rep and ask to opt out of all casino games. It's the biggest scam going. Especially, if you enjoy playing Blackjack. They'll be more than happy to steal your money. Be smart, and play the sportsbook only. In the long run, you'll be much happier. Good Luck to ya !
          Comment
          • rdegk15
            SBR Sharp
            • 09-15-12
            • 341

            #6
            Good advice. I never play real money in the casino. Huge scam.
            Comment
            • DroopyDog
              SBR MVP
              • 11-03-16
              • 1255

              #7
              Be glad you can even play BJ with the bonus.... my only bonus casino game options are slots.... i used to have BJ, i guess im an online BJ sharp in their eyes

              I have about 3 bonuses sitting in there that i dont even touch because of that
              Comment
              • big joe 1212
                SBR Posting Legend
                • 06-01-08
                • 19380

                #8
                Bet DSI's bonuses are great for the sportsbook but terrible for the casino. Always been like that. I never expect to pull anything out of the casino. To say it's rigged would be a major understatement. But a 100% sportsbook bonus makes it a great promo.
                Comment
                • 5918mike
                  SBR MVP
                  • 04-16-14
                  • 1885

                  #9
                  Not scammed, just playing by their rules in the casino usually doesn't pay. I used the MM bonus in the sportsbook and already made my 63% and moved on.
                  Comment
                  • slayer14
                    SBR Posting Legend
                    • 08-12-13
                    • 22010

                    #10
                    80 x roll over is a waste of time most casinos online only do 20x
                    Comment
                    • Kindred
                      SBR MVP
                      • 09-09-08
                      • 2901

                      #11
                      That's been the rule for a long time, and it's free money so why cry?
                      Comment
                      • Bandito97
                        SBR High Roller
                        • 03-12-13
                        • 149

                        #12
                        Originally posted by dabreeze
                        Do yourself a huge favor, contact your friendly BETDSI CSR rep and ask to opt out of all casino games. It's the biggest scam going. Especially, if you enjoy playing Blackjack. They'll be more than happy to steal your money. Be smart, and play the sportsbook only. In the long run, you'll be much happier. Good Luck to ya !
                        Absolute words of wisdom!! All online casinos are a software program specifically designed to take your money.
                        Comment
                        • captrobey
                          BARRELED IN @ SBR!
                          • 09-02-10
                          • 34356

                          #13
                          Yea i understand how you feel. I have posted so many times where it may let you win in the beginning (If even that)then once you get to a point where it knows you have to lose the rest of the way so they do not have to give you anything-that is exactly what happens. As you say nonstop 20s and 21s . I was up a couple times nicely thinking i may end up with $2000 or so Then the insane hands start. Next thing you know you reach into the 98% completion rate and it is all gone . DSI is the worst rigged casino out there there is none worse.
                          Comment
                          • senseionline
                            SBR MVP
                            • 08-20-10
                            • 1819

                            #14
                            when you play casino play it always loose on whatever game you choose and then tie it up when you close to completion
                            there is one time out of $500 deposit i cashout over $2800 from casino bonus all i do is play video poker at max bet 5x8 for 800 hands hit 500x once and couple time 200x
                            Comment
                            • hehfest
                              SBR Hall of Famer
                              • 09-28-08
                              • 7934

                              #15
                              Originally posted by rdegk15
                              I understand but they should write it better because it isn't clear that it is the amount over initial bonus, unless I am just dumb. Also, it doesn't mention funds will just disappear which is a joke as well.
                              You are correct. That's the way that game goes dude sorry. Now, if a book told you that about any cash bonus for sports. You better be pissed then and I'm sure that book will get buried by all of us because they will lose tons of business if they f that up.
                              Comment
                              • hehfest
                                SBR Hall of Famer
                                • 09-28-08
                                • 7934

                                #16
                                Originally posted by Kindred
                                That's been the rule for a long time, and it's free money so why cry?
                                Well, it's really just free fun. It's like you sit there playing those games winning some big hands and then you get all excited thinking in the back of your mind that you know they'll pull the hook on you and you'll start losing. You're just wondering when or maybe somehow they'll make you a lucky winner. Maybe they pick one account out of 4 hundred thousand to allow a big win on that free bonus money. Lol. So, you keep playing it hoping that someday you'll just win.

                                It's kind of like scratch-off tickets. You win one for $10, then you reinvest the $10 to lose it all right away. You know eventually you will lose all that money back, but in the back of your mind you sit there scratching them hoping you cash in. You scratch the next one after seeing a couple $50,000 prizes listed on the previous one. Now, it's in your mind that you were so darn close to winning it. You get excited and thrilled. Dam.....so close! LMAO!
                                Comment
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