In this week's "Are you serious" segment, SBR moderator Justin7 focuses on a recent sportsbook dispute with Betsson (SBR rating C+). A Betsson player claims she had €360 confiscated after being accused of fraud. The player states that Betsson expressed doubts on her gender, citing that her voice was not consistent with a female. Justin expands on the sportsbook's unusual position in the below video report.
Most fraud cases centre on a person not being who they claim to be. Normally, sportsbooks that determine a player is guilty of fraud will point to actionable evidence — a fake birth date, invalid details, fake passport or ID card. Betsson has refunded the player's deposit and voided her winnings on their suspicion alone, and is currently unwilling to discuss the claim with SBR.
On January 18th, 2012, SBR reported that Betsson confiscated €600 from a poker player. The player admitted to playing against a friend in the poker room. He claimed that the player was legitimate, not a "chip-dump". Chip dumping is the act of colluding with other players, usually to circulate ill-gotten funds or move funds between accounts. Betsson declined to discuss this case with SBR and was downgraded to C+ in the sportsbook ratings guide.
Betsson players in need of sportsbook assistance are asked to fill out a sportsbook complaint form.
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Betsson confiscates €360 from player citing fraud
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