1. #1
    stickler
    stickler's Avatar Become A Pro!
    Join Date: 03-19-09
    Posts: 2

    Betjamaica new account

    I recently set up a new account on Betjamaica. When I tried to call their posted phone number to fund the account, I consistently got a busy signal. I then tried to use their live chat feature but received a message that no representitive was available. I then sent them a message complaining about their support. I have not received a reply. I was setting up this account because of the high ratings from SBR. This has been a huge disappointment and I wondered if I'm the only one have problems with this site or if anyone out there knows whats going on.

  2. #2
    Stumpage
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    Stumpage's Avatar Become A Pro!
    Join Date: 09-21-05
    Posts: 2,905
    Betpoints: 13676

    That is odd stickler, but this should be the height of any problems you have at BetJam. They usually respond fairly quickly to emails so I would suggest sending one off. Hopefully you`re not left waiting as well if you choose to go this route.

  3. #3
    JC2008
    JC2008's Avatar Become A Pro!
    Join Date: 02-27-08
    Posts: 2,258
    Betpoints: 2519

    Did you try live support more than once? That happens every now and then but 99% of the time, there is someone there it seems. Be patient, it's a great site.

  4. #4
    BouncedCheck
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    Join Date: 02-21-09
    Posts: 283

    Their live support is closed in the middle of the night. D'OH.

  5. #5
    stickler
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    Join Date: 03-19-09
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    Quote Originally Posted by BouncedCheck View Post
    Their live support is closed in the middle of the night. D'OH.

    12:30 pm is the middle of the night?

  6. #6
    Mac4Lyfe
    Mac4Lyfe's Avatar SBR PRO
    Join Date: 01-04-09
    Posts: 46,517
    Betpoints: 11139

    ^^^ Yep... It's Jamaica mon. Chill out, be cool. Call them today. I've never had problems getting a hold of them during business hours.

  7. #7
    BouncedCheck
    BouncedCheck's Avatar Become A Pro!
    Join Date: 02-21-09
    Posts: 283

    Actually I had some trouble getting someone on live chat yesterday around 8PM eastern time, but I sent them an e-mail and my ** deposit was credited within 45 minutes.

  8. #8
    TensaZangetsu
    TensaZangetsu's Avatar Become A Pro!
    Join Date: 08-05-08
    Posts: 118

    Bro,
    try to notify them via email.
    I ususally do this when I am having a hard time reaching them..
    It would be a lot easier to do this..
    goodluck..

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