1. #1
    marka
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    willhill - liars and thieves

    I want to show an example of how willhill cheating their customers. My account was about three years. I did sports betting is rare. (maximum 2 bet every week, the size of 100-200 dollars). I never checked the calculations for sports betting. But not so long ago, by chance I found this(See the attached image).
    In the example, it was a basketball 8/16/2011. odds on France - 1.4, GB - near 2.8. It was not live.

    France win: 1.4*100$ = 120$(20$ was stolen).

    In the live chat I was told that there is no error, and recalculations will not. Soon willhill limiting my account to 0.00 $ max stake.
    This is not an isolated case. If you play willhill, then be careful and check your bets.
    Attached Images  

  2. #2
    FourLengthsClear
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    Your screenshot is blurred/not readable.

  3. #3
    marka
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    I have seen well (on PC). I'll try for another.
    Attached Images  

  4. #4
    allin1
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    have you filed a complaint with sbr?

  5. #5
    marka
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    No. I was scared for my money.

  6. #6
    pellumb341
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    100 * 1.4 = ?

    everyone who can solve this , i will give 100 EUR.

  7. #7
    FourLengthsClear
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    Send them an email with the Bet ID/reference and your screenshot.

    If your screenshot is genuine it is a very simple case of the wrong amount being paid. If that doesn't work then submit a complaint through SBR.

    You can rest assured that William Hill are not trying to screw you out of $20.

  8. #8
    shaunovery
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    1.4 = 2/5 or -250

  9. #9
    shaunovery
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    100 to win 40

  10. #10
    marka
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    Quote Originally Posted by FourLengthsClear View Post
    Send them an email with the Bet ID/reference and your screenshot.

    If your screenshot is genuine it is a very simple case of the wrong amount being paid. If that doesn't work then submit a complaint through SBR.

    You can rest assured that William Hill are not trying to screw you out of $20.
    Can. But they do it.

  11. #11
    marka
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    Quote Originally Posted by FourLengthsClear View Post
    Send them an email with the Bet ID/reference and your screenshot.

    If your screenshot is genuine it is a very simple case of the wrong amount being paid. If that doesn't work then submit a complaint through SBR.

    You can rest assured that William Hill are not trying to screw you out of $20.
    I spoke with them(willhill) in live chat. They refused to correctly calculate.

  12. #12
    marka
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    Quote Originally Posted by FourLengthsClear View Post
    Send them an email with the Bet ID/reference and your screenshot.

    If your screenshot is genuine it is a very simple case of the wrong amount being paid. If that doesn't work then submit a complaint through SBR.

    You can rest assured that William Hill are not trying to screw you out of $20.
    I do not care about $ 20. My concern is that willhill began to steal money.

  13. #13
    Winner_13
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    why did they limit your stake to 0?

    I am also going to check more carefully now.
    One time I woke up the next day there was extra cash in my account, I checked my statement and it was an adjustment because they didnt add it in properly.

  14. #14
    FourLengthsClear
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    Quote Originally Posted by marka View Post
    I do not care about $ 20. My concern is that willhill began to steal money.
    So you think that William Hill care about $20 more than you do?
    Send and email or submit a complaint through SBR.

    Whining about it on a forum achieves nothing. It is not a complicated case if that screenshot is genuine.

  15. #15
    marka
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    Quote Originally Posted by Winner_13 View Post
    why did they limit your stake to 0?

    I am also going to check more carefully now.
    One time I woke up the next day there was extra cash in my account, I checked my statement and it was an adjustment because they didnt add it in properly.
    I do not know. But until I started to check the calculations it was all good.

  16. #16
    marka
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    Quote Originally Posted by FourLengthsClear View Post
    So you think that William Hill care about $20 more than you do?
    Send and email or submit a complaint through SBR.

    Whining about it on a forum achieves nothing. It is not a complicated case if that screenshot is genuine.
    I will not complain. I just want to warn others. If you have any doubts about the screenshot, I can send it to your Email in good quality.

  17. #17
    damnasians
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    Send them an email. They will sort it. Live chat can be useless. WH are not going to scam you for $20 lol

  18. #18
    meckis
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    I always send them email if I need help, livechat is useles in most cases. It is grading error probably.

  19. #19
    allin1
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    this case is strange imho

    you don't want to make a complaint which is strange because if you really want to warn people then letting sbr investigate the case will add credibility to your claims if they are accurate

    the fact that they limit you is even stranger because they won't do that unless they have a good reason to want you out

  20. #20
    LordVodka
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    Quote Originally Posted by FourLengthsClear View Post
    Your screenshot is blurred/not readable.

    That's because any screenshot posted on SBR automatically becomes tiny. Has a mod ever addressed this.

  21. #21
    Winner_13
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    yea why did they limit you?

  22. #22
    King_Suckerman
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    They limit lots of people from what I hear.

    The OP should submit a complaint.

  23. #23
    Justin7
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    You should file a complaint. If that is all there is to this, this is a gross error (and possibly happening to other people).

  24. #24
    Santo
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    http://www.sportstats.com/basketball...e-858414/#odds

    Wonder if they palp'd / changed the odds, sent an email but just didn't update the bet record?

  25. #25
    LGBoots
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    Quote Originally Posted by Santo View Post
    http://www.sportstats.com/basketball...e-858414/#odds

    Wonder if they palp'd / changed the odds, sent an email but just didn't update the bet record?

    That looks like the most probable reason. 1.40 was way out of line.

  26. #26
    chachi
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    1.40 at dead heat would be 1.20 payout (?)

  27. #27
    FourLengthsClear
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    Quote Originally Posted by chachi View Post
    1.40 at dead heat would be 1.20 payout (?)
    It wasn't a dead heat and dead heat rules would anyway be half the stake at 1.40.

    From the odds comparison posted by Santo above it looks like a bad line albeit it has been handled strangely.

  28. #28
    SBR Lou
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    Quote Originally Posted by LordVodka View Post
    That's because any screenshot posted on SBR automatically becomes tiny. Has a mod ever addressed this.
    Only if it exceeds standard uploading size (its by design so as to not disrupt forum view). When attaching images, you cannot click the image to see the original size, which is why uploading directly via mySBR photos or Photobucket is preferred.

    The OP should file a sportsbook complaint form.

  29. #29
    air90
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    wow, so many people make complaints here, i know where should i go next time when i have problem with my bookie

  30. #30
    combobets100
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    WHILL limits, steals, low odds ... how on Earth can you give A rating to this? If I would rate bookies, A BOOKIE THAT LIMITS YOU AFTER WINNING 13 EUR combo bets is not worth 1/10. And why not 0/10? Because you can earn 100 EUR per month, which is good ... if you live in Uzbekistan.

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