Originally Posted by
fixxer
About Bwin. They are a paying bookmaker, they ALWAYS pay their customers - if they don't find any problems with the account (which they sometimes do, as other topics about bwin show).
IMHO their SBR rating is correct - for these reasons.
+ They have a good betting offer, large variety of events, large variety of bet types, and the best live betting for european sports.
+ They have a relatively good phone support
+ They always pay (except the first withdrawal) in max 3 working days. Always. (I know, 3 days is not "bet365" or "paddy" speed, still, I can count on the max 3 days)
+ They often send bonus offers, and have a nice referral bonus offer
+ The outlook of the site is good, and it's easy to use
- They often limit accounts
- Their email support is slow and sometimes not even answering...and no live chat
- They sometimes close accounts without any real reason
- They often settle bets wrong, and sometimes void bets without a real reason
0 They have average oddses, not too low, and not the best - average.
The speed of withdrawal to moneybookers depends on two things:
1, First withdrawal or 2nd, 3rd etc.....
2, Ammount of withdrawal
In my experience (which means 100+ withdrawals in the recent years), if you ask for the first withdrawal, and upload your documents, you have to wait at max. 2 weeks for the money to hit your moneybookers account, usually 4-6 WORKING days.
If you ask for a withdrawal after your first succesful withdrawal, they pay it out in 1-3 WORKING days (they don't have a financial dept. on weekends). If you ask less than 80 EUR, it will probably arrive in 1 working day, 80+ probably will take 2-3 days to hit the moneybookers account.
An advice for Addictedto and Russpaterson: Log in to your accounts, and if you can log into it, there isn't any problem with the account.
If making the first withdrawal, wait 6 working days from the day you uploaded the required documents, and if still nothing, call their phone support, they will help.
If making the second or etc... withdrawal, wait 3 working days from the day your requested the withdrawal, than call their support (do not email them - make a phone call)
Contacting any authorities is not a good choice after this little time passed....try to contact the bookmaker first, than SBR.....and again, forget the email support, call them via phone