1. #1
    Bthere2012
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    Sportsbook.com help please! Any advice?

    I could really use your help here. Any advice on my next action other than complaint form? Does the complaint form work??

    Thanks!!

    I requested a payout from Sportsbook.com in November 2011. After 8 weeks I received my check for $2500. I deposited the check at my bank and one day later I was notified by my bank that the check was being returned not paid. My bank notified me that sportsbooK put a stop payment on the check. I called sportsbook and they asked for several items (returned check, bank statement, proof it was returned) which I gave them. They then told me they would do some research but denied issuing a stop payment even though I have an email saying they were issuing a stop payment. I was told by a supervisor that the email was sent in error. They are now claiming it will take them another week to research. I am afraid they stole my money and are a complete fraud. This should serve as notice to all that they ARE a FRAUD. I can supply the emails and the returned check.

  2. #2
    relaaxx
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    give them the week. hopefully it gets straightened out in that timeframe.

  3. #3
    JohnAnthony
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    I hope you scanned a copy of the original check with the bank's stamp that it was "stopped" so you have something to show for it.

  4. #4
    Bthere2012
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    Thanks. Yes I have all communication and the check.

  5. #5
    Legions36
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    Sorry your having issues, i havent used them in a while but ive had an account with them for years and they always paid me. Your problem seems to be an issue with the processor and things like that happen from time to time. If u need your $ faster i suggest using a much faster place like 5dimes or other A rated places.

  6. #6
    Bthere2012
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    Thanks. I also have a 5 Dimes account. I'm actually waiting on a payout there as well. I requested it today. I will update on my progress.

  7. #7
    Bthere2012
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    Why do people say "sounds like an issue with the processor."? If that is a valid excuse why wouldn't every sportsbook just blame the processor and never pay. Seems like a terrible excuse. Any thought?

  8. #8
    Legions36
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    Quote Originally Posted by Bthere2012 View Post
    Why do people say "sounds like an issue with the processor."? If that is a valid excuse why wouldn't every sportsbook just blame the processor and never pay. Seems like a terrible excuse. Any thought?
    U said u got a chx that didn't clear, go threw, bounce? All of the above when your dealing with chx is from the processor, the books dont make the chx they pay a client to send the chx or payments to u. Sometimes these things happen and thats why its a processor issue, sometimes they send out chx that bounce all in a batch if u know what i mean. Sorry u are having trouble and u already had to wait 8 weeks which sucks so bad.

  9. #9
    John Dough
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    Quote Originally Posted by Bthere2012 View Post
    Why do people say "sounds like an issue with the processor."? If that is a valid excuse why wouldn't every sportsbook just blame the processor and never pay. Seems like a terrible excuse. Any thought?
    Legions answer is 100% correct.

    If a sportsbook never paid, they would lose all creditability, get badmouthed on forums like SBR, and eventually go under. So for non-scam books, it's in their best interest to maintain their business, not rob players in the short term.

  10. #10
    Fitz030808
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    Totally agree with John Dough. A book will be quickly outed for not paying out. Bet Online went through phase a few months ago and it was everywhere. Turns out it was a wire issue and now they don't have a problem (or at least I didn't the last time made a withdrawal.) If you're in the US, it's not like we're placing bets at the MGM. This is an overseas operation guys. Give them a little wiggle room.

  11. #11
    Bill Dozer
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    Bthere,
    We can monitor it for you but our suggestion would be to do as they say and follow it with them for a week. I'd call daily and be the squeaky wheel in what is likely a batch of players owed. Sportsbook.com has kept funds owed to large winners but that's likely not the case here where they are trying to pay you.

  12. #12
    Bthere2012
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    Thanks all. I will definitely follow-up on my progress. I understand the processor errors but they put a stop payment on the check. Which I thought was very odd. Thanks again.

  13. #13
    darkhat
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    stop using sportsbook.com

  14. #14
    5mike5
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    Quote Originally Posted by darkhat View Post
    stop using sportsbook.com

  15. #15
    UPSEXPRESS
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    I cashed out 16k on sportsbook.com

  16. #16
    Bthere2012
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    Just an update:

    I got a call from Joanne from sportsbook.com today. She said the funds were put back in my sportsbook account. She said they would expedite the withdrawal for $2500. I requested a wire today. I will update here on my progress. Thanks to all for help! It made a difference!!

  17. #17
    Bthere2012
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    At least I get to compare 5dimes and sportsbook now. I requested $1k from 5dimes yesterday. I'll update on progress with both.

  18. #18
    Bthere2012
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    No check or wire from sportsbook.com yet. No check from 5dimes yet.

  19. #19
    5mike5
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    cant compare 5dimes to a shiit D- book like sportsbook

  20. #20
    Bthere2012
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    Update: sportsbook.com now claims that they need a color copy voided check even after they have already sent me a wire in the past. They already have the documents needed for a withdraw or they wouldn't have allowed me the option. After I requested the funds they then claimed I needed to send more information. This is absolutely fraud! Joanne at sportsbook.com assured I would get funds when I talked to her last week. Seems she hasn't followed through on their part.

  21. #21
    Mikail
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    this book is notorious for using the 'we need more documents' stall tactic. I remember I requested a 3.5k payout and they said they needed my I.D among other things. So I scanned the necessary documents and e mailed them. A few days later I noticed they returned the funds to my account. I contacted them to ask why my payout wasn't processed and was informed the scans I sent was "blurry" and I needed to resend. Total b.s because they where clear as day. I eventually was paid but they do anything they can to get out of paying.

  22. #22
    Ultimate_Marvel
    I got this bag of cheese burgers man...
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    Quote Originally Posted by Bthere2012 View Post
    Update: sportsbook.com now claims that they need a color copy voided check even after they have already sent me a wire in the past. They already have the documents needed for a withdraw or they wouldn't have allowed me the option. After I requested the funds they then claimed I needed to send more information. This is absolutely fraud! Joanne at sportsbook.com assured I would get funds when I talked to her last week. Seems she hasn't followed through on their part.
    Stop using thAT scambook they've been steadily fukking people left and right...

  23. #23
    Bthere2012
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    I spoke to Dierdre at sportsbook.com and she said they will proceed processing of a wire. She said at the latest I would have funds by mid part of next week. I will update once received.

  24. #24
    Bthere2012
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    I received a check from 5dimes in less than a week. Very pleased with their service. I definitely recommend them.

    On the other side, I'm still waiting on funds from sportsbook.com. It's been since November 2011. I will update once I get funds.

  25. #25
    Bthere2012
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    Surprise surprise!!!no payout from sportsbook.com

    Quote Originally Posted by Bthere2012 View Post
    I received a check from 5dimes in less than a week. Very pleased with their service. I definitely recommend them.

    On the other side, I'm still waiting on funds from sportsbook.com. It's been since November 2011. I will update once I get funds.
    I was promised a wire from sportsbook.com and still no wire!!! Just to recap that's from Nov. 2011 to now. They have made so many promises it's impossible not to believe this is a fraud. I spoke to Dierdre there and she promised it would be received. No money.

    Beware this fraud book. I'm filing another complaint

  26. #26
    Bthere2012
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    At this point they do not care what others on this forum think about their business. Sportsbook.com is a complete fraud. They should've moved to the blacklist and never to use. Do not use this book.

  27. #27
    goblue12
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    They gave me 12 checks last year no problem.

    Had to wait 6 weeks during football season but the rest came within 2 weeks.

  28. #28
    Bthere2012
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    Not sure the purpose of your post Goblue unless you work for sportsbook. They are a scam. I can't get a dime from them! I have emails from them and all communication going back to nov 2011. They even denied placing a stop-payment on a check even though I have an email from them admitting they placed a stop-payment. It's unreal! These people are a fraud. If you hav money there, assume it is gone!!

  29. #29
    Bthere2012
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    Still no money, still a fraud, still a scam. Sportsbook.com put them on your blacklist folks

  30. #30
    dimaggio8
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    Quote Originally Posted by Bthere2012 View Post
    Why do people say "sounds like an issue with the processor."? If that is a valid excuse why wouldn't every sportsbook just blame the processor and never pay. Seems like a terrible excuse. Any thought?
    I think in the end you will get paid. It might take awhile but after you get the check and it is not bounced/returned maybe consider using a different online sports book from now on.

  31. #31
    Bthere2012
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    Yeah I've already started using 5dimes and received a payout in less than a week. Rude customer service people, but I don't care as long as they pay me. Sportsbook.com must be in quite the bind if they can't pay $2500 to me.

  32. #32
    aznkfw84
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    withdraw since July

    Hello there,

    Ive made a withdraw through wire for 6800 since july, and this is my 7th attempt, it never worked, always a problem with the processor and credit me bank the money into my account. this place is a scam

  33. #33
    darkhat
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    They are a complete joke. They would have zero players if they weren't lucky enough to have the best fukin URL possible.

  34. #34
    aznkfw84
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    what can we do to get our money? I'm sure we can't sue them, but there's really nothing we can do but to not play there, ******* lost 7000 there sitting in my account

  35. #35
    Bthere2012
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    Update: no money, no wire, and they continue to stall. Scam!

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